Used Ford Escape for sale near Austell, GA

I just want to say that I had a very professional customer service experience with Ryan Ramdass and wanted to write a review to express my gratitude. Ryan and I had an issue that we had to address and resolve over the phone and he handled it very professional and cautiously. I would recommend Ryan to anyone who is searching for their next Chevrolet! He is a top notch salesman in my book. I his straight forward and to the point and says it like it is and I appreciate that about him and our conversation. Ask for Ryan when you look to purchase your next car he will not let you down. Aaron...

Drove this 2021 escape hybrid got 40mpg and the seats were nice. The interior is not bad for the price its cheap but not fall apart cheap. On the outside it's just another white SUV the ride is a bit harsh and the 2.5 4 banger is a reiable engine. All is forgiven when the price is considered $24,000 ($21,000) after NJ EV rebate not bad for the money wireless Android Auto would have been nice though.

A customer oriented team. Sales team working with Finance and Delivery worked seamlessly. The overall 4 Star rating was the result of wanting a face to face at dealer when and Phone call to firm up the deal would work given the buyers distance to the dealer. Old School Captive mentality Thought: is the client will buy/close if at the Dealership vs Phone. False assumption. If the terms are correct and fair the sale can be made on the phone.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Alex was the bomb…. He was very helpful and patient. I highly recommend him and the Heritage Volkswagen .

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Bought new car from this dealer and service aas excellent. Special Thanks to Benjamin Kanu our slaes person, he help us from start to finish on buying our new vehicle.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

i am in the process of looking to trade in my car Lc approached me on the lot and showed me options i will come back in a month to buy

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Good customer service and the buying process was smooth. I like to shop at businesses where people smile, and understand that you work hard for your money. When I make an investment, I want to spend it with a company who welcomes me and appreciates my presence.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

I visited this dealership and had the best customer service experience from a chick named Bri. We love the new car and will definitely be spreading your name and the dealership name as well throughout the ATL. area!! Thanks again Bri you definitely did your job!! Sincerely, JB&Family!!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Sales of Carvilla was very helpful and courteous!! The car was beautifully detailed and everything was in good order! I can highly recommend this dealership.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

Tammy was so sweet. I highly recommend going through her for all your sales & service needs .

I purchased a new 2020 Ford Escape Titanium 2.0 AWD in early 2021. Four years and 60,000 miles later, I have little to complain about. The Negatives: Like many newer vehicles, the reliabilty has kept me guessing. The car has had trips to the dealership at 2k miles for a check engine light and rough idle, and various coolant leaks at 30k, 45k, and now 60k. I may try to schedule next years coolant leak appointment at 75k, and hope nothing else goes wrong. I am nervous for reliabilty going forward outside of the warranty. Also, the car depreciated at a painful rate. The Positives: This thing moves! The 2.0 turbo has 250hp and plenty of torque, giving it a surprisingly sporty feel in a little SUV. With highway driving, I regularly get between 35-42mpg. I have also been impressed with its towing ability. It will regularly tow up to the maximum of 3,500 lbs, including a 12' enclosed trailer full of furniture. It handles towing like a champ, while getting 14-16mpg (better than some trucks empty). Other notable positives are the interior design and function, the Fordpass app, and the driving technology (HUD, Adaptive Cruise Control, and Early version of Blue Cruise). Overall, it's a great car for the value. Perfect for a small family or dog owner, looking for something economical and versatile. You may want to get on a first name basis with the local Ford service department and have a backup vehicle.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

All Calavan personnel were very professional! Very impressed with teamwork approach and follow through given to the transaction process.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

We did all of our communication over the phone and text and the sale representatives were very punctual and helpful in the purchase of our car. We were even able to fill out all of the paperwork online so when it came time to go in and pick the car up everything was ready and seamless. Overall throughly enjoyed our experience at ALM.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Thank you Khalil ,for making a nerve racking situation,go very smooth,when we need to have the focus service again we will call you again thank you Mattie and Darnell.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Fast, efficient, and reliable service. Jay at DriveTime Morrow GA is a leader in the business! Thanks for all of your help I will refer more customers your way!

Was looking for a reliable car to last me a few years I love it so far! Such a beautiful car the speakers sound similar to a small bass box. They are cheap reliable and the best ford has to offer for a long term car

Vidal was so considerate of our situation and went up and beyond to meet our needs in a kind and loving way.

I went into the dealership with very high hopes but very low expectations because I have some severe credit issues. Joseph Franklin greeted me at the door. He was very friendly and gave off a great vibe. During my appointment, people were pulling at him left and right from constant phone calls to in house interruptions. He handled every distraction with extreme patience and professionalism. Even though I couldn't get into the car that I had chosen online, Joseph showed me several options and made the process so pleasant. I walked out of there with a car that I really like and that suits my needs. Joseph is an awesome sales person and a definite asset to DriveTime.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Customer Service was amazing and I will return. Very professional staff and kept you informed of the progress of your vehicle.

After the horrifying wreck I thought I could never love another car like the last one. Then the fabulous sales staff at Carmax Kennesaw helped me find My beautiful Chrysler 200. She purrs like a kitten and handles like a dream. I couldn't be happier.

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.

The salesman (Jerrel) was great to work with because he helped me while he was there Orr if he was off that day. He got me a car from another store then found out there were problems and found me a car around the same price range that was newer and less miles. Thanks for everything!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.