Used Ford Escape for sale near Dunn, NC

We went there yesterday looking for a used car. My 1st requirement was that I didn't want to be there for 7 hours. Michael was our associate and he did a fantastic job making that happen! He is a fairly new employee of Carmax but I would've thought he had been there for years! He was very knowledgeable and so efficient. He was patient and answered all our questions. I did get my 2016 Nissan Rogue and absolutely love it! I will definitely return to Carmax for all my car buying needs.

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.

My name is Michael Jerkins, and I am writing this review because I was treated with respect. My service Nathan Pace and Melissa Coats really took care of me during the New Year Eve and Day.Car was in the shop, but they made sure I could get something to drive to spend it with my mom,this is great customer service, also Darreane Highsmith (Customer Advocate) was very helpful for me also.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Very friendly staff, good inventory, happy with my purchase and would certainly recommend this dealer.

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Julie is always pleasant and very attentive to customers needs. The level of customer service she provides is AMAZING! She makes servicing a Lincoln easy.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

As this was my first time dealing with this institution I found that the process was extremely quick and the friendly service was even better. they took the time to make sure you get exactly what you want. this was the first dealership where I felt like I was in control. They made me feel this way by taking the time and listening to my specifications rather than jumping the gun and trying to put me in a vehicle I didn't want just to make a sale. Overall I would say this was the best car buying experience I have had so far and I will definitely recommend them to friends and co workers over any place else.

I have a 2013 ford escape se awd and just eclipse 213,000 miles !! Escape is still running strong! Had to do normal maintenance and enjoyed owning this car

Mr. Kevin Boykin was very attentive to our needs, he is an excellent sales person and it dodge not take all day,if you are in need of vehicle please go to Liberty Ford and see Mr. BOYKIN

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Sales people were attentive and polite. Concerned about customer safety during pandemic even inquired about family. Variety of cars but nothing in my price range yet.

Owned my 1012 Escape LTD AWD for 14 years. No major problems whatsoever. It has towed household items in the large UHaul trailer with ease. It has hauled home construction items in the back and on top. It has done long road trips. And, with all that, has averaged over 23 MPG! Faithful Long Term Vehicle...Many Miles to Go!

Went to the service department reference questions about my oil and the start button on my vehicle. My received great customer service from Key and Marlon. Marlon even showed me the level of oil and how to determine certain features and topped off my windshield fluid. They both insured all my questions were answered and Key followed up prior to me leaving. Great service!!!!!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Mr Mark is an outstanding and professional customer service agent at Lafayette Ford Dealer. He really helped us a lot to find and get our great deal

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Purchased this car used in 2017 with 42k on it. Currently at 144k has the 2.0l and AWD. I’ve switched immediately to full synthetic, done coolant flushes, and changed all fluids. We have 2 Escapes now 14/16 both with 2.0 and AWD. Love them. We do the preventative maintenance. Hopefully we hit 300k. Most of my previous vehicles have done 266k and 400k.

My advisor Jason is the epitome of professionalism, he embodies the meaning of customer service. As a customer fairly new to the area, Jason has ensured that I feel comfortable when I leave my vehicle.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

I had an appointment on August 20th for a recall on a 2022 Ford F150. I arrived early and Dane Hedgepeth took me as soon I walked in. They checked the recall and Dane came and got me, explained everything to me and was very polite, helpful, and gave me a card in case I had any questions. He is so asset to Classic Ford of Smithfield.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Great oil change service. Very happy with the service provided.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.