Used Ford Escape for sale near Eastpointe, MI

Started looking to lease a Ford Escape, but eventually wound up leasing a 2024 Bronco Sport. Our New Car sales person Joey DeSantis went above & beyond to help us with understanding our options & Ford Discounts. If anyone is looking for a New & or Used Vehicle i 100% recommend Joey as your sales person & definitely recommend the Dealership.

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

If you’re reading this review ur like me, wondering where do you go anymore to buy a car with an exceptional dealer experience. This is the place! Get ahold of Rob Guthrie/Joe Lehr and thank me later. You don’t find salesmen like this anymore. I was calling dealerships all over/around Michigan. I couldn’t get a call back! I’m glad I found these guys. Closed the deal in a day and drove my new Tacoma home. Alex( the finance guy )was great ,had me on the road in under 10 mins. Thanks again Rob/Joe/Alex!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Arron Woodward was my salesman and he was great, would recommend buying a car from him

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Great service. Answered all of my questions. My car was serviced in a reasonable time.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

I've gotta say, my car buying experience at Serra Ford for the Ford Ranger was freakin' amazing! The whole team there was top-notch, especially Rachel Kupke, my salesperson. She was on the ball, super attentive, and knew everything about the Ranger and Ford's other offerings. Rachel made sure I got exactly what I wanted and answered all my questions like a pro. Candy Serra, the sales manager, was also awesome. She personally made sure I was happy and really helped with the financing process. Candy really cared about making my experience top-notch. The rest of the Serra Ford crew was fantastic too. They were all friendly, knowledgeable, and made the whole process a breeze. I walked in and felt right at home. And let me tell ya, the Ford Ranger itself is one badass truck. The Serra Ford team knew their stuff and helped me find just the right one. They explained all the different options, safety features, and cool tech stuff. All in all, I can't recommend Serra Ford enough. If you're lookin' for a new Ford Ranger or any other vehicle, go check 'em out. You won't be disappointed. They'll hook you up with a great car buying experience and leave you with a huge grin on your face and an awesome new ride in your driveway!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Gordy Johnson is the absolute best salesman there is. I’ve been coming to this dealership and dealing with this salesman since 2013!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

I am very satisfied with my recent visit at Serra Dealer for service. My advisor Tyler was very helpful and professional, they changed oil and filter in reasonable time. Keep up the good work. Thank you!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

I?ve never had a bad experience here. The staff is friendly and knowledgeable. Service is always efficient. I will turn to champion for all my future vehicle needs.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

I don't drive much so my last oil change was several months ago. Although arriving early, this place was bustling but that was OK as I planned ahead and brought a book.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

Keith L in used cars made my buying experience at Dean Sellers easy and the team there bent over backwards to make sure that everything with my Edge was right

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

I called, test drove the car on Wednesday. Thursday was thanksgiving. I got a call, text and a email. Letting me know that I can come get my car. Jimmy white took care of me. I test drove it on my break from work. When I walked, 5 or 10 minutes later I was taking on what I felt was my new car. The CLA Mercedes Benz, 2014 looked just like the photos online and drove even better. The process was super smooth. I pulled over to complete the loan info. When I returned to the dealership, I told Jimmy that I put the application in for the car. That evening I received an email saying a lender has pulled my info. The following working day. I was driving off the lot in less than a hour from the time I arrived. Great job Jimmy and Royal Oak Ford!

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

Scott Viau was a very patient and helpful sales rep. I was not sure I really was looking for a Jeep , but he found an excellent vehicle choice for me and did not pressure me . Once the transaction was completed he spent a great deal of time showing me all of the many features found on this car. He helped pair my wife and my phones and truly made me a future customer.

Everything went great with the purchase of my truck. I appreciate the service. I wouldn’t go anywhere else.

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

I was a walk in first time customer and assigned to Mr. Raj Pallai an experienced salesman. He was affable, intelligent, competent and quite responsive both to phone calls and email requests. His pricing was very competitive and he followed through on what he said he was going to deliver. It was refreshing to work with such a professional.

Overall ratings are awesome. Very good vehicle's!! Styling exterior design, turbo engine good gas mileage. Comfortable seats heated. Good size cargo area. Reliability, good value reputation.

What a great dealer experience i had in Down Town Detroit. I just went to look, and wound up purchasing, so beware window shoppers, you have been warned !!!

Chris Y was phenomenal, help me along every step of the way I would recommend him to anybody, thank you for the beautiful vehicle and all the time you spent to make sure everything went perfect

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

Tony Juncaj is the best salesman I have had….. when he tells you something you can believe it…. Thank you so much for my Bronco I love it