Used Ford Escape for sale near Peabody, MA

Another buyer beat me to the car but I was very impressed by the professionalism, information and great communication provided by this dealership!

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

This review is about services provided by Nicholas Almeida. My daughter has been going to Parkway Honda for all her car needs because they are simply the best—we already knew that. But what happened recently exceeded our wildest expectations. She had an issue that required a substantial payment from the insurance company to fix. Nicholas Almeida (Nick) took charge of the situation, and from the very beginning, he was incredible. He contacted our insurance company, patiently explained the problem, and for THREE WEEKS, he handled everything. He worked with not one but two appraisers, engaged in multiple conversations with the insurance company, filled out the forms they insisted on, emailed documentation and test results, and kept us informed every step of the way. Thanks to him our insurance company covered the cost of the repairs. We have never seen such exceptional customer care and professionalism, especially when dealing with a difficult insurance company. We are absolutely blown away by Nick’s dedication to his work and his commitment to his customers. We only wish there were more people as proud and passionate about doing an excellent job as Nick is.

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

what a fabulous idea, coming to my house for an oil change, genius!!!! the service is phenomenal! what else can say, I love my ford bronco sport. fun little car

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Aside from truly loving the performance of our vehicles and being loyal Volkswagen enthusiasts, the customer service at Coastal Volkswagen has consistently been excellent. My family has purchased four cars from this dealership, all while working with Evan and Joe. I am not one for writing reviews, but in this instance, the professionalism, knowledge, and frankly, kind demeanor of Evan, Joe, and the entire team make it very difficult. Thank you, Coastal Volkswagen, for being great! Suzanne L, Hingham

I bought a used 2020 Ford escape hybrid titanium with 33,000 miles. I came from a 2015 X3 and I am surprised how well this car handles and feels firmly planted. I love the electric driving at slow speeds and you can hear the gas engine come on and it’s louder than my BMW, but I am still pleasantly surprised by the low level of road noise at highway speeds. Mine is Persian green, which is rare, and absolutely beautiful after I waxed it. The exterior is pretty good, considering its price range, and the interior is subpar with the hard plastic on the doors, but overall, the controls are very intuitive, easily reachable, and after I learned how to use all the options, my favorite feature is the adaptive cruise control with stop and go and lane centering. The car basically just drives itself, even in the city at low speeds. I just have to make the turns and stop at red lights and stop signs if there is no car in front of me. I also love the short stopping distances with the brakes, which feel great and confidence-inspiring, and the steering actually feels better than in my BMW, which was too light at highway speeds. Another feature that sold me was how much legroom there is in the backseat, especially the fact that you can recline the backseat a little bit and also push it a few inches back to create more legroom. There is definitely more legroom in the front and back than in my BMW, even though my BMW was a few inches longer than this car. I love the look of the RAV4 hybrid XLE and it has more cargo room, but if you check the user reviews, you’ll see that the Escape hybrid actually beats it in mpg and in my area, I would’ve paid $8k - $9k more for a similar used RAV4 so I felt like the Escape hybrid was a better value overall. I rarely buy extended warranties with cars, but I did with this one since it was such a good deal at only $4000 but it gave me seven years of extended coverage and up to 80,000 more miles, whichever comes first. Considering how tariffs will affect car part pricing and car repair bills, I thought this was a an exceptional value, just like the car itself. I’ve only had it for three weeks, but I am really enjoying driving the car and seeing how little gas it sips.

my experience here was great. my sales person Matt Waters could not have been better. He made the entire experience efficient. The finance team was ok even though I had to go back in to sign the paperwork but it was still a great experience overall. I love my MDX.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

You are not going to get a better deal! Staff treats you like friends and family. Pedro went above and beyond for us. A pleasant buying process and experience.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

The family atmosphere from the Michauds that flows down through their departments and teams is palpable and makes me trust my time and my money with them, thank you all so much!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I just got my second car from Avon auto broker they have the best selection and their staff is very knowledgeable and the owner Dana was very helpful. I highly recommend this dealership.

This vehicle has been awesome from the day I first started driving it. Great on gas, engine is very responsive and reliable. A/C is very cold and the starts so nicely every time. The engine has all the power you would ever need. This one is a 2.0 Turbo. I have kept this car serviced regularly and it has performed flawlessly.

Bob Jordan was great and helped me thru the process. The mechanic worked to bypass a defective connection. The work was test driven and an overall check was done.

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

Mike gave me positive experience with budget friendly priced competively. Larger high quality diverse selection of inventory

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Enjoyed the sales team. They were very helpful with my purchase of a new car. No pressure to buy and they made sure I understood all the options. Both of them were dedicated to making the process easier for me. Thank you!

I would recommend to everyone looking to buy a car go see them! This is my fourth from them and you can't get a better deal! Service and ALL the staff are AWESOME. Scott the General manager and James the sales manager are absolutely great to deal with!!! All the sales staff go out of their way to make the buying experience so easy. Service and parts department have treated like family for many year and do a great job at what ever needs to be done on any of my vehicles. Definitely recommend them!

Great little shop with some pretty decent deals, and a pretty easy process. Thank you chris!

Purchased the car with 20,000 miles and the engine had to be replaced at 42,000 miles, Ford paid to have it done. Other than that the car has been very good.

Love that the sales personnel are salaried & not following you around or pushing you to purchase a car.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Great service. From the first call to the last conversation. They made e me feel comfortable. Took care of everything I needed and more. They were patiant with me and my issue! Best in the business!

Do your homework and research the vehicle of your choice. I bought the escape used in 2024. So far, no recalls and it was a great buy, and I love it. I have the 2.0 turbo 240 horsepower. I use premium gas, full synthetic oil and change the transmission fluid every 30 thousand miles. I also read that once you get to your destination, let the car idle for 10 seconds so the turbo has time to rid any excess output.

Gene Robbins is the best Service manager around. He will do anything he can to take care of you car issue. I had a non warranty covered issue and he worked out a very reasonable way to address the problem. Great job Gene!!

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

This place is great I took my parents to get a car and the help they give is 5 starts the got them approved in seconds thank you alex and kae

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

Just pick up a 2023 Pilot EX-L from Aaron (2/10/23), my wife and I couldn't be happier. Aaron was very easy to work with, no pressure which made the purchasing process so much easier and actually fun. Go see Aaron for your next new vehicle, you wont be disappointed. He is a stand up guy.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!