Used Ford Escape for sale near Plano, TX

Greg the customer service representative was pleasant,courtesy and helpful. He treated me with upmost respect and kindness. I would recommend everyone I know to go to ford nation for the service they provided me. I mean Greg made me feel special and appreciated and went out his way to make my wait time pleasant. He get a 5stars from me.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

They were amazing all the team, Jaamal, Hanna and finance manger helped me out and did their best to make me a happy customer. So i definitely recommend this location

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Buying a car from Clay Cooley was one of the best experiences I’ve had. The car was exactly what I was looking for. Communication was easy, and they made sure everything was ready for a smooth, quick sale. Super friendly and honest. I would definitely buy from Hector and Trevor again or recommend to anyone looking for a good deal on a car!

traded in my 2016 Mustang GT in for the 2025 Escape and so far I'm loving it, good gas mileage, reliable, such a smooth ride and fun to drive.

Had a great experience buying new Bronco Sport Outer Banks at Bob Tomes Ford. Brandon Rice was knowledgeable and professional and made the purchase process as easy as possible with great communication and customer care. Thx!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

Needed more time to show features of the truck. Show room and location was east to find. The vehicle as clean and ready when I was finished signing all the papers.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Dvonte Muhammad reach out to me & his manager helped me get my credit and truck fast very friendly as well . Definitely recommended

This is my 2nd Escape in 12 years. I drive for a living and I love feeling safe on the road. I've had no problems with this car. I personally have put over 400,000 miles on it in just 4 years. Take care of your car, and your car will take care of you.

Jose Pacheco is a great seller he was very nice and helpful! We love how he was really trying to get us get the car we wanted! Thank you one?s again to Jose He is a great guy!

I have to be honest with you guys. I had the most over top amazing experience. My sales person was Monique and she took the time and listened to everything that I was interested in. It was kind of sticky at first however, I got it done. I am in a brand new 2025 Nissan rogue with eight hole miles on it. Thank you so much Monique for your kindness your showmanship and most of all you’re over the top and amazing customer service. Great job I wish you all the best. Oh yes and I have to thank the finance guy Eric Eric thank you thank you so much for walking me through this process and helping me understand thank you.

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

John was very professional. He helped me with my phone. I was very confused. He provided a rider home and when the work was completed they delivered the to my home.?

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Had a great service experience. They had all the automation tools to make a decisions on what to service and were available on the phone to talk through things. Also, they finished work on my truck when they said. Good work.

Great sale department. Treated fairly. My Salesman, Leo, showed me all the features of CX-50 which I purchased. Took the time to show me other models.

Rashawn worked hard to get everything the way I needed it for a successful experience! Overall it was a good experience and I'll definitely refer others! Thank you!!

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

No qualms, was waiting for service to be done, efficient. Service advisor was helpful, clear and courteous. Facilities were clean and adequate. Will probably come for service again.

Easy and fast with no hassle. Communication was great and prompt with no problems thanks

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Over at preowned at trophy Nissan Mesquite I had the pleasure talking to Shelby perfect 10 helpful gorgeous and you can only get 12 stars out of 10. She fixed me up with a part. I never got with my car free so thank you Shelby. I wish I could spend more time with you cause you were a joy. Keep up the good work. You made me very happy so I hope when they read this, it lets them know how good you are. Thank you again so much, Shelby.

Love this car. It is my first time owning an SUV and it is great. Meets all comfort & convenience requirements . Probably my most enjoyed is elevated seating provided by an SUV. Also enjoy heated seats now that I am older.