Used Ford Escape for sale near Los Altos, CA

First. My English not good.but I can feel people form this ford are friendly and patient. think I can trust them.if l wanna get a new Shelby i will walk in this ford again

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Anthony Gianocaro was very helpful for this service appointment that I had. He was thorough in explaining the process of what needed to be done. I had a nail in my tire and I had the tire and wheel protection. He made sure that when I made my appointment that they had those tires in stock when I came to my appointment. He actually confirmed with me a day or two ahead of time that if you order the tires, and actually the day of the appointment confirmed the tires were there and ready for installment. Anthony also made sure to explain that since my wheels were very clean that there would be some lubricant applied in the process of installing the new tire to the wheel which could make a mess. Between Anthony and the technician that installed the tires, they made sure that the lubricant that was used to install the wheels was cleaned up really well. Anthony also made sure that my wheel locks were returned back to my glove box where they were stored. I really appreciate the level of customer service that I received for this appointment. 10/10 Excellent!

This is my 3rd Escape beginning with a 2014 to this 2025. Th Escape handles well, acceleration is awesome. This is definitely a car I would take a long road trip with.

I recently purchased a new Toyota Camry from Hayward Toyota, and I couldn’t be happier with the entire experience! From the moment I walked onto the lot, the sales team was incredibly welcoming and knowledgeable—shoutout to my salesperson, Mike, who patiently answered all my questions without any pressure. The inventory was impressive, with a great selection of models and trims to choose from, and they made the financing process smooth and transparent. No hidden fees or surprises, just straightforward deals that fit my budget. The dealership itself is clean and modern, and they even threw in some complimentary services like a free oil change. If you’re in the market for a reliable Toyota, Hayward Toyota is the place to go—highly recommend! Five stars all the way.

This is my second Escape Hybrid ans I absolutely love it. Love the interior redesign and who doesn't love getting 40PMG without plugging in? It is very spacious as well.

Got helped by an advisor named Jason. Approachable and answered all my questions. Would highly recommend requesting him if you ever decide to go here

They got my truck in on a moments notice so I could leave on a scheduled trip. Many thanks, Jerry

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Love my 2022 SE PHEV. Purchased from Carmax. Comfortable cloth seats, rear seat legroom is great, electronics are way above average especially the iPhone connectivity. Large cargo space behind rear seat. Nice looking 18” wheels. Have only purchased two gas fill ups since Oct 2023. I really have no complaints.

Amazing service!!! Great manager and super helpful dealers! Definitely the place to go if you want a car. At Ocean Honda, cars are sold at a reasonable price by friendly staff. Our dealer, Alder Lee was very friendly too. The manager was also quite great!

I have no had this car too long. So far, so good. But I have owned previous Escapes. Lots of added features on this one!

Very good excepting wait time. Facility is well maintained and clean Display of new cars in the showroom great Very good. Wait time was more. Display of new cars in the showroom is impressive

From the initial contact in the evening to driving home in a new car before noon the following day. Cody Elemen was great, ( laid back, no pressure and efficient). He got everything squared away on his end before i got there so i could just sign the needed documents and be on my way, wasn't even at the dealership 2hrs total (included test driving the car, running a credit check, securing financing, signing paperwork). They also fueled the tank up all the way which was appreciated. Capital offered a fair deal a few% under msrp and Ford credit got my apr way lower on the loan than any bank rate going these days. Rachel Murphy in finance finished the transaction and didn't rush me thru the process, ( we were done with all of it in under 20 min) and explained what forms were for what and answered any questions I had. Overall a great first time buying experience, really polite and friendly. Cody Elemen, Rachel Murphy thank you for your courtesy, efficiency, and your humble genuineness.

I purchased new nine months ago. No problems. Lots of good options. Good mileage. Up to 35 mpg on highway using cruise control. Acceleration is excellent. A lot of room for a small suv. The only thing I don't like is the dial shifter. I prefer a stick. In my opinion this is an excellent all around suv. It doesn't do everything and it doesn't please everyone but show me a car that does. I would recommend it.

Excellent buying experience. No pressure. Good price and high trade in value for my car.

I had no choice, my car of 20 years, which I bought brand new in 1999 was done. With so many websites ( I looked at several), I was not sure where to go. Then someone mentioned Car Max to me. I looked on line and saw a few cars I was interested in. The next weekend I drove to Colma to checked out and test drive a couple of cars. I decided to ask about Hybrids...you had 2. I test drove one of them and could not resist. I bought it. I was very impressed with the buying process. It was quick, easy and believe it or not relaxing since the sales person completed the paper work for me. Yes, I had to sign several sheets but that was a given. Something I was dreading for the past two years, was so surprisingly easy I couldn't believe it!!!

I’m really enjoying my 2022 Ford Escape SE more than I expected. This SUV is new to me having purchased “used” at 4500 miles just 3 weeks ago. It’s mainly used for my work commute. We just finished a trip we take several times per year and what comfort and performance! The several drive modes - normal, eco, sport and slippery roads - really make a difference in response, feel and performance. I used eco mode for the 350 mile trip home and confirm an incredible range of well over 500 miles on a 16 gallon tank. This is not a hybrid! This shreds the performance of our well-liked 2015 escape that gets about 350-400 mile range on the same size tank. The turning radius of my 2022 is noticeably improved over our 2015 model. The headlights with auto high beam is a real treat too. The heated seats are excellent & improved over our 2015 for fast heating & comfort that goes beyond the seat to the seat back as well. I’m looking forward to owning this SUV for many years.

I got a 2019 model x from this dealership about a year ago. I’m extremely happy with my experience there and with the car. We went back and the owner helped us finance our leased Cadillac with our own credit union without charging us anything extra. Truly amazing people. Nima, Cam and Sasha are hardworking and honest people. I definitely recommend this establishment to anyone who’s looking for a car.

I bought my car brand new. I have had no issues with! I have kept up with maintenance! But I am at the age that I don’t like to drive anymore.

This place is amazing! They have so many cars to choose from. Plus they have an exotics lane which is really cool, they have everything from a Benz to a Porsche! The whole buying process is very quick, I bought my car in two hours and drove home. In comparison to the Mercedes of Stevens Creek, which literally took me 8 hours to buy after I picked out my car. The only knock is the service department, which doesn’t do paint repair for scratches, even though they told me that the scratches on my car would be fixed, they only used touch up paint, which looks like I did it myself and not professionally done like I wanted. But it was a used car, so no big deal. Overall I highly recommend!

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

There were no repairs made to the vehicle at this time just a routine oil change and tire rotation. All service was completed as I waited in the dealership's waiting are. The service toke less 2 hours.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Serramonte Ford provides excellent service and support everything my vehicles needed servicing. The 5 star service provided by Rich Wisnewski is always tops. I reccomend Serramonte Ford Service Dept. for their excellence each and every time...

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

So far it has been a good experience. Although there are 4 or 5 problems that have to be resolved as soon as they are fixed I will write a new review

I have a 2013 ford escape se awd and just eclipse 213,000 miles !! Escape is still running strong! Had to do normal maintenance and enjoyed owning this car

Great customer service. Manuel and David worked with us so we can get a car that's within our budget. They did all the paper works for the car, and we just had to wait for it. When we got home after we bought it, I noticed that there was a little crack in the front glass. My dad called David, and he told us to bring back the car so they can see it. David called someone to fix the crack. After an hour, the crack was fixed. These guys are still willing to help their customers even though the car was already sold. Because of this, I'm more than positive that I will be back buying another car from them in the future. I will also tell my friends to check out this place if they need to buy a car.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

The fuel injector went out on my 2019 F150. This is an employee-driven vehicle and I needed to get it back on the road fast, or we'd miss serving clients. Because I have an extended warrantee, the repairs were fully covered. Northbay is down a couple service people, as one of their longtime people just retired, and it's hard to find qualified people to hire in our small city. But they escalated my truck, and got it done in a couple days. It was driving beautifully after that. Marcus, my contact, is awesome at customer service. He is great in person - goes beyond. And, he is also a great texter, and kept me apprised of developments. Thanks Marcus, you are a pleasure to do business with!