Used Ford Escape for sale near Vilonia, AR

The whole purchase went smoothly. I had the best salesman. He explained everything regarding the purchase process. We went over everthing about the car while sitting in the car. It was a lot to learn & take in, but I am so thankful that James took the time with me to learn everything I needed to know regarding my new vehicle. The wholedealership was great...the place was spotless. I will be recommending this Suburu dealership to my friends that are needing new vehicles.

I purchased used '22 Escape SE AWD two years old, low mileage and delighted with my dealer purchase. Upon extensive research, I was aware the loss of market value, which is why I purchased used. This vehicle is produced in volume as 'low-end' entry among 22 field competitors. Yes, there are several vehicles out there higher rated, more expensive, but my research validated highest cargo storage - highest mpg, for the reasonable market price. You can benefit from this depreciation by buying used! Some complain of the transmission, or slow pickup, or passenger door side panels. I have had no issues after 20,000 miles 6/2024 and get 31.3 mpg combined which is stellar!! A great value for the used car price-not new price. I would recommend as a reasonable value, HIGH capacity SUV can accommodate 4 airport passengers full size luggage is my first Ford of 21 cars purchased. Styling is very attractive, good assortment of safety features. Rear seats slide for extended passenger or cargo capacity.

Heath sold my son his first truck it was a great experience for him buying his first automobile. Thanks Heath

Our 2024 Ford Escape has been excellent. We bought the ST Line package and its performance has been flawless in the 1st 5 months. Really like the heated steering wheel included with the Cold Weather Package and the safety features of Tech Package 1.

Tried to work a deal over the phone. Gentleman was nice, but really didn't want to deal. Wanted me to drive 2.5 hours to talk to him. Two days later they dropped the price of the Highlander when they wouldn't budge when I spoke with him. When he called me back the next day after speaking with him at first, I mentioned I was looking (not anywhere near buying) at another vehicle at another dealership closer to me. At that point he ended the call and I haven't heard back from him. Two weeks later and the vehicle is still on the lot or at least still on Cars.com. I thought about calling back, but I have lost interest in doing the dance. Again, nice guy, but just give me the bottom line and let's work a deal before I have to drive hours to get to see the car in person. I think he was held back by his sales manager from budging on any deal.

I Loved my 2019 Ford Escape! It was my third Escape, as I previously owned a 2005, and a 2011! Sadly, it was my last as FORD's new version of the Escape is AWFUL! I NEVER had one issue with my 2019, and I drove over 94,000 miles over the 6 1/2 Years that I owned it! However, the resale value SUCKS! I know it's just the game they play at the dealers, but it's an ugly game where the consumer always loses! But - it's only money,,, and you can't take it with you!

I hate that I have forgotten two ladies' names that helped me. One was new and the other was leaving, but both were lovely. I emailed requesting information. Kendra Wilson emailed me back and referred me to Chris Morris whom I corresponded with in several emails. Upon arrival, I was warmly greeted, given hot chocolate, and treated kindly. Several people assisted me and answered all of my questions, they were patient and cordial. Quinton Andrus and a new employee(with a name that I wish I remembered) Showed me several SUVs and let me drive one. Noel Harthcock offered me a fair trade on my Jeep and was extremely helpful in finalizing the purchase of the Sorento. I got a great bargain. It was a great experience. I look forward to doing business with them in the future.

It's a pleasure to drive this car. I can feel the sportiness of the car. I love that the car saves so much gas. All seating in car, front and back is comfortable.

I had the opportunity to work with Mr Dewond Smith & he did not disappoint!!! I told him what I was looking for, & he delivered!!! I got more than what I could ever imagine! Thank You Mark Mclarty Toyota

I have a 2021 SEL. No problems thus far with 18,000 miles. The seats are the most comfy of any vehicle I’ve had. It has the fake leather ones. It’s all I need. I average 29 mpg but mostly drive in town.

I came in to get my vehicle checked for an electrical problem. The service writer was a new employee. I have a service contract and thought that my visit would be connected to the service contract instead I was quoted a $185 service diagnostic fee and advised that I needed a $500 battery Long story short I feel that as a courtesy a free battery check should have been the initial check then given the option of going further to see if there was a more severe problem. The service writer did adjust the diagnostic fee I ended up going to another facility to complete the service. I felt that there was an overcharge for this situation. Hopefully if there is a future service need I will get a service writer that exemplifies helping the customer in a more sensitive manner. This is just a suggestion for a better customer experience.

I love this car! I bought it used and have had it 3 yrs! I love the pick up and gas mileage! Very pleased w my little suv!

Josh, the salesman was very helpful in buying this vehicle. He was very friendly and informative.

I have a 2013 ford escape se awd and just eclipse 213,000 miles !! Escape is still running strong! Had to do normal maintenance and enjoyed owning this car

Good on gas and a comfortable ride. Drive it to West Virginia and back home no problem. I like it a lot definitely recommend it for people who travel for work and schoool

From start to finish, my experience with Crain Ford of Jacksonville was nothing short of outstanding. The staff was knowledgeable, professional, and genuinely committed to helping me find the right vehicle-without any pressure. They took the time to understand what I was looking for, and answered all my questions with patience’s, and this made the entire process smooth and stress free. What stood out the most was the attention to detail and personal touch. I felt valued and respected throughout the process. I highly recommend Crain Ford of Jacksonville!

Bought in 2023 used with 30k miles, after driving it for six months it had become my favorite car, it’s smooth, I avg 27mpg in town driving, 33 highway. They don’t have tons of street lighting here and I hit a curb one evening and enjoyed discovering a spare tire I could switch myself until going to tire store next day.

Reached out about a car. They provided all answers I needed. We weren’t able to make it work for us, but they offered an above average trade in, and were responsive.

Everyone and everything was fantastic! Brian Howard was our sale person who was great! He worked with us to meet our needs. We would definitely recommend him to our friends.

Was looking for used explorer. They showed me new would be a better choice for what I wanted to use it for. So easy buy.

I have about 7000 miles so far with no problem yet. I will take a long ride to Raleigh northcarolina in June so I am praying I have any problems. My first long trip. My back brakes squeak sometimes.

The dealership was easy to work with and Isaiah Criswell was an excellent salesperson. I was extremely busy with work and I was able to complete the sale online and they delivered the Encore to me when it was convenient for me. I also thought the price was very fair for the vehicle that I purchased. I couldn't ask for anything more.

It’s been a great car for the past few months. The 2.0 engine has the perfect amount of power to get around and the 8 speed does a decent job. I love the exterior and interior styling. Great driving position and overall feel. My only complaint is the sometimes slow infotainment screen, especially on startup when I go to use the climate controls. Other than that I love the technology and features you can get in this car!

Bought my 5th CR-V today. My salesman, Andrew Landry, was very knowledgeable and easy to work with. I felt like he was really listening to me. Jonathan in Finance was also great to work with.

For those of you that don't like the over reliance on the computer dash for things like the AC.. Ford did not start doing that till mid 2023.. when looking at 2023 models, look carefully at the dashboard. some have a smaller computer screen and the 2 knobs and buttons that regulate the AC. those are the ones you want.. they also are $4-5K cheaper than the models that have the larger screens and no physical AC buttons so win-win.

I inquired about having some work done on my car, and I could not be more impressed with Justin in the service department. He was courteous and extremely time efficient. I am not exaggerating when I say he is possibly the most pleasant service worker I have ever encountered. Well done!

In December 2023 I bought a new-used 2023 Ford escape with only 1100 miles on it. So it was basically a brand new car, and I got it at a discount because it was used so it was very well worth the money. It’s been an awesome car but I have one complaint: there is way too much reliability on the electronic display. All of the cars systems run through that including the air conditioner!! The problem is, like any computer, it doesn’t always immediately boot up upon starting the car, sometimes it takes a few minutes to get going, and in the meantime you are absolutely burning up! There is no way to turn the air conditioner on via the dashboard!! I simply do not understand why they couldn’t just put simple dials on the dashboard to turn the air conditioner on, As cars have had for many many decades now. It’s really ridiculous. I live in Georgia and it’s 98° and 80% humidity, I need the air conditioner to start blasting as soon as I get in the car! But that’s really my only complaint , it is an awesome car otherwise.

Staff was very friendly and the process was quick. Got the new vehicle we wanted

Very nice suv for us. Ford made it easier for all the controls to be operated they also put more push buttons back in. Very high tech suv but easy to use. Great mileage for an awd. Castle Ford in Michigan city was great and the sales person Samantha was fantastic. No scams no pressure and very helpful! Thanks Castle Ford and Samantha!

I have owned Ford Escapes for my past three cars. The 2023 is my favorite. Smooth ride The display is so much larger. The adjustable rear seats are an added bonus

My fifth Escape and the best yet. I have the Platinum model and enjoy the many features that have been added. Wish they still are a hard owners manual.

Ronnie was fantastic. Honest, straightforward, good guy. John Hill was as cool as the other side of my pillow. Bought a truck and love it. Highly recommend seeing Ronnie!!!

Just had a great experience with the purchase of an excellent Ford 150 from David "The Car Man" Mitchell today. He was very helpful and super efficient with all that went into my complicated deal. I would highly recommend checking him out when you need quality vehicle.