Used 2021 Ford Escape PHEV for sale near me

Excellent service. Tony Potts is the best. He’s no nonsense and enjoys his job.

Ride quality & heated seats are amazing. Add that to having to go to the pump every 6 weeks. Sports mode really changes up if you’re looking for a little extra power. Only issues is the recalls but chance of having an issue is 1 in a 100000.

I never write reviews first off. So the fact I’m writing this should tell you everything you need to know about my experience. I will start off by saying car shopping is one of the least pleasant experiences in life in my opinion. Generally there’s a lot of shenanigans that I don’t have the time or patience for. I called and inquired about a vehicle I saw online. The vehicle was still in transit. The salesman (Kevin) had informed me he would contact me when it arrived. I’ve heard this a few times over the last few weeks. I have never actually gotten a call “when the vehicle arrives”. It’s miraculously always sold when I contact them again regarding said vehicle. Kevin called me while the truck was legitimately sitting in the middle of the lot. It looked like it just rolled off the car trailer. I was shocked. +1 for actually contacting me. I asked him if he could hold it for me If I put money down. Unfortunately they aren’t able to do that. He then informed me that the vehicle had to go through an inspection the following day before it could even be eligible for sale. At this point I was concerned that I would loose out on the vehicle because of the drive I had and how quickly they were selling. Kevin informed me the best they could was a travel hold. Basically that means if I am on my way they are allowed to hold the vehicle for me. Which isn’t great but I understand. I was a remote buyer from SE Wisconsin in the Milwaukee area. This is a 5+ hour drive for me. I said I would be there first thing in the morning to look at it. Kevin informed me to hold out because if there were something that needed to get fixed on the vehicle and they didn’t have the part he didn’t want me to waste the time driving for nothing. A few hours later the vehicle made it through inspection with no problems. At that point Kevin contacted me and gave me the news it was officially for sale. It was around 11:40 am at this point. He informed me they could do a travel hold. This meant as i was driving and on my way they would hold it for me. That was a huge relief. So I left work and started my drive. Weather and traffic pushed my arrival time past the normal operating hours. I explained this. He told me not to worry. On the way he sent me paperwork to fill out( I had a co driver to help) so the process could start. I got there at 6pm. The truck was clean and ready to go. Kevin was pleasant to deal with and friendly even though he was working past his scheduled shift. After we completed our portion of the paperwork we moved onto the financing. Max had everything prepared as far out as he could to help speed the process along. He was easy to work with, personable, and wasn’t pushy on add ons. The whole process took a little more than an hour and went what I would consider smooth and effortless. After all I had to turn around and drive 5 hours back home. I would highly recommend working with either of these 2 gentlemen.

I bought the SEL in August 2021. So far, I've logged nearly 5,000 miles, 85% of which was pure electric. The annoying turn-on of the engine isn't the end of the world. In fact, you can still get an estimate of efficiency because one of the menus shows the proportion of miles driven in electric versus gasoline mode. In the city, if the engine turns on, at the first opportunity to stop, I switch to park, hit the shutoff button and restart the car. I have found that in city driving, no heater or air conditioning on and driving in eco mode, I can easily get as much as 52 miles per charge, way above Ford's estimate. This car is amazingly efficient. I love it, especially with gasoline prices going through the roof.

Great Experience, I would definitely buy from them again. Great service and nice people. Thanks.

We've worked with Tony before & he is very knowledgeable & knows just what we like.

Josh was very professional and pleasant to work with. He helped us navigate our best options and was very flexible throughout the buying process. I appreciate that everything Josh said he was going to do, he did. Well done Josh.

Great dealership clean good management very knowledgeable and helpful clean used inventory would recommend to a friend

It was a very great experience. Ryan was so professional and did an outstanding job with my trade in and the purchase of my new car. Thanks Ryan

I have purchased several cars from CarMax and completely satisfied with each purchase They don't try to up sale you in to a more expensive car they sincerely want you to be happy with your purchase

I recently had the pleasure of working with Landon French as my car salesman, and I cannot recommend him enough. From the moment I arrived at the dealership, he was professional, friendly, and attentive. Landon took the time to understand my needs and budget, then guided me to vehicles that were a perfect fit. What really stood out was how effortless he made the entire process--he genuinely cared about finding the right car for me rather than just making a sale. His communication was clear, and he ensured I felt comfortable and confident in my decision. If you're looking for a car salesman who goes above and beyond, Landon French is the one to ask for.

We had a very positive experience at this location. Because of current supply chain issues, they did not have the car we wanted on the lot. Nancy was great in helping us get one ordered. Once in Crystal was wonderful about going over all of the features of our new Outback. In financing, Tony was so friendly and got us through our paperwork quickly. Overall I would definitely recommend this dealership.

Aaron was so amazing. Everyone in the process was wonderful. Best car buying experience ive ever had.

We are very happy with our recent purchase of a used Outback Limited. Howard Marfell was our salesperson for over two decades. After he moved and left Uftring Subaru we were concerned about having to deal with a new person. Through a referral from a coworker, we went with Travis Doubet. Travis met and exceeded our expectations. It was only 1.5 hrs from test drive to leaving with our next Subaru. He is now our new "Not Howard" :)

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!