Used 2020 Ford Expedition for sale near Vernon, TX

I was traveling back to West Virginia and my service 4 wheel drive light came on. David May from the service department was extremely nice and helpful. He did a test with his handheld device and cleared the codes and said have a safe drive home. This is an employee who goes above for your customers. This is very difficult to find these days. I sincerely thank him for his kindness and professionalism.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

It's was great the people were very nice and helpful the people worked very hard to help me

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

These guys are awesome. Great financial assistance. The BMW I was able to purchase is a real good vehicle. I?m looking forward to purchasing another vehicle here.

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Salesperson was very helpful and knowledgeable. Gave me the information I requested and answered all my questions.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Great dealership. The staff are extremely friendly and so helpful. They informed me of what the service entailed did all that I ask and updated me regularly. Nice work to all I spoke with and keep it up. I’m sold on all of you and Subaru. Thanks so much.

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

We purchased a vehicle. Staff was attentive knowledgeable, available, and helpful. Quick and easy to purchase a vehicle.

Outreach is top notch if you’re on the updates they follow up keep you apprised of any changes. I was hoping for something to work out my way I feel finance and sales were in tune with the sale it just didn’t work out for me 4-5 - 5-5 would have been the sale

Courteous and friendly. Very attentive my needs and answered all questions including future needs on parts.

car im interested in has a flaw of the steering wheel.i'll check it out anyway.

This is my 3rd car that I've purchased at Jim Glover Chevrolet. The customer service is great, friendly and helpful. I went to get my brakes replece, but Andy said my brakes are okay. I appreciate the honesty of the employees. Most places try to take advantage of women. But not at Jim Glover Chevrolet, they're truthful, respectful, and helpful. Thank you Jim Glover Chevrolet.

The were responsive and communicated well without pressuring me- As a non-local shopper, I felt like the customer service was really good.

My wife and I had a bad experience with buying a used car and because of their staff and the service we received, we were able to trade this vehicle with Murray Ford and purchase a new Bronco. This review is for our salesman, Mike Baxter. I have bought several vehicles in my life and done business with Ford Motor for over 30 years. I have never had a more honest and caring individual than Mike. If you are looking for a great person to do business with and want to purchase or just look at a new purchase, I would recommend him to anyone out there. His knowledge and personality sold me on him as an individual and his no pressure approach is the most refreshing part of this sale. I can not express how much my wife and I appreciated him and both of us were so pleased to find professionals are still in the business. If you are looking for a new car, or even a used one, we recommend Mike because regardless of whether you are looking for one or not, he will treat you with respect and show you whatever you want to see without any sort of I have to sell you a car, we were not even looking to purchase a new car, but after the experience we just had, we did not trust the car we purchased and after we sat and talked with Mike, it was clear to us that we would purchase one from him when we were ready, but I live by the motto, happy wife, happy life, and due to poor health and the ability to get even sit in a car, my wife left the dealership happy and that was all that I cared about. If you want to just see what is on the market or test drive a new or used car, check Mike out at Murray Ford in Starke. I feel like I have known him all my life and never saw him until the general manager sent us to his desk to check out what was available and the rest is history.

Excellent service, friendly and fast. I would highly recommend this dealership for buying and maintenance. My service to my SUV was done faster than promised and they kept we me updated

Jeff B was professional, personable, considerate and everyone from start to finish did an amazing job, I am excited to be in a newer vehicle and the ease of the buying process was wonderful, so far a great experience, thank you.

Ana and the team at Herlong Ford made our buying experience easy and pressure free. Everyone was friendly and asked us repeatedly if we needed anything while we went through their efficient buying process.

I am a return customer to this dealership and I will keep going back! They are not high pressure with their approach. There with with each customer to help them discover the car that’s right for them. I highly recommend!

This dealer provided a purchase alternative to buying my vehicle at end of least that was very beneficial to us . New vehicle at close to The same monthly cost of financing the purchase of my vehicle with 51k miles on it.

Thanks Holman for helping me with my new car thanks for your help and good service

Tito Amarillas was amazing. He was very patient with us in making the decision. Tito was also very informative and was able to answer every question we had. We are glad Tito was our salesman and now our friend.

Tommy was great to work with, car was just as described. very satisfied with our experience there.