Used Ford Expedition for sale near Carrollton, TX

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Had a great experience buying new Bronco Sport Outer Banks at Bob Tomes Ford. Brandon Rice was knowledgeable and professional and made the purchase process as easy as possible with great communication and customer care. Thx!

Wanted to purchase another car and they had one for a great price. They were able to get me a lower APR than I expected and my salesman John stayed till after we signed which was about an hour after closing since I got there a little before.

‏the customer service she was very nice I just wanted to tell her thank you for your great service

Working with Ethan on my 1st ever online purchase - was the 1st experience everyone wants! He was efficient with communications, but never pushy. He was flexible and open to any questions, while walking me through the process! Friendly, knowledgeable, and great to work with. The financing process with David's help was a breeze! The process was time efficient and pretty flawless. He was on point with communication and very knowledgeable. Still loving my new car 2 months later- it exactly what I wanted and drives like a dream!!!

My husband & I have purchased many vehicles & worked with many different dealerships over the years. This was by far the simplest, quickest, & most pleasant experience we’ve ever had. Their no haggle pricing was a surprise & cut out much of the usual stress associated with buying a car. Our salesman, Kent, was professional, helpful & knowledgeable. He went out of his way to provide us with exceptional customer service (even delivering the car to me personally).The finance gal was super efficient & made the whole thing end on a truly positive note. Best car buying experience ever! Highly recommend this dealership!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Aaron’s assistance in the process was great and we liked the car we purchased. I did not give all 5 stars because EchoPark pushes an obligatory $699 protection plan that should be optional.

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Nathan always gets us in and out with great service! Quick oil change, tire rotation, and air filter were done. This is the only place to go!

I am very happy with my "new" 2016 Ford Expedition, King Ranch Edition! I have had 2 Expedition Eddie Bauer Editions, so I am very familiar with them. Still, the features and quality trim and interior were beyond my expectations. My wife and I drove it home over one thousand miles over a couple days, and it drove like a dream and performed very well! The look of the Expedition turns heads, and I'll probably drive it for a long time.

Update, I was quickly contacted by the GM who promised to make good on the car by either getting rid of the smell or take the car back.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Had a great online experience. Fast and easy buying process with fair prices. Salesperson and staff were helpful and not pushy. Would definitely recommend and buy there again.

I live in California and while visiting my daughter in Fort Worth my 2011 FX50s broke down needing a starter. I called the Infiniti dealership in Dallas which was close and they told me that they may not work on it because of its age. I contacted Grubbs Infiniti in Grapevine and they immediately told me that they will fix it so I can drive back to California. They did exceptional work and and the service manager was attentive to any questions or concerns I had I recommend Grubbs and super satisfied with the work done on my 2011 FX50s.

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Omar Olmos was terrific. He answered all our questions and even drove to our house to see if the car fit in the driveway. There were no up charges and the buying process was smooth.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Quick and excellent service. Polite staff; Answering all my questions and concerns. Thank you, Donald. I highly recommend this dealership (I purchased my Compass here) and service as well.

Erik, was my sales consultant. They worked with me and got the price I wanted, helping me out. I traveled from over 140 miles one way to purchase vehicle. I would travel again to do it!!!! Also I don't want to forget Derek a director at Clay C. it was late when I arrived they where still glad to see me. Worked with me past business hours. These Guys were 👍 great to me..

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

Over at preowned at trophy Nissan Mesquite I had the pleasure talking to Shelby perfect 10 helpful gorgeous and you can only get 12 stars out of 10. She fixed me up with a part. I never got with my car free so thank you Shelby. I wish I could spend more time with you cause you were a joy. Keep up the good work. You made me very happy so I hope when they read this, it lets them know how good you are. Thank you again so much, Shelby.

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT

Excellent service. Always have nice service deals. Very reasonable price. Technicians are very helpful and knowledgeable