Used Ford Expedition for sale near Durham, NC

Terry did a fantastic job explaining everything! Would highly highly highly recommend, and will be back!

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Although I have a very long history of automobile purchases from various dealerships, East to West, my most recent with Audi Cary - and in particular with Brian Bady - was exceptional! It all started with the ball dropped, but Brian was quick to get in, and get it done. He was ever the professional, customer service oriented, and exemplar with product knowledge. Most important he stayed tight to my agenda and needs versus the dealerships. An exceptional job. I like and am very satisfied with my new Audi. Brian, you are the bomb! Thank you! I recommend anyone reading this to call and ask for him specifically.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

professional , friendly , respectful , neatness , clean , courtesy , happy , I was in and out in a timely manner. Passionate about there job . They all should be given a raise for doing a very good job . ?????????? rating ???I?m very happy with my purchase ???

The first time I bought a car (not from CarMax) it was a terrible experience and I was stuck with a hunk of junk that was worth far less than what I owed. CarMax made me an amazing offer for it, and helped me pick a the SUV of my dreams that was within my means! Affordable, beautiful quality, it looks and smells BRAND NEW - no one would ever suspect it was used!! The buying process was so simple and quick. My sales guy, Scottie, was an absolute pleasure to work with. He didn’t put on any pressure, made everything extremely easy to understand, and let me take my time! I am just so impressed and happy with my experience. When it is time for another upgrade, I will certainly be going back to check out what’s on their lot FIRST before anywhere else! If you’re looking to upgrade your car and/or sell your car definitely GO TO CARMAX!!!!!! -Proud Owner of a Nissan Rogue

I was contact Mr Jake Henshaw in the Raleigh N.C. store who was very professional and provided me with the best car buying experience that I?ve ever had. After identifying what I was looking for in a car he was able to provide me with several option which helped with my selection. Mr Henshaw followed the Car Max procedure which covered a detailed outline that indeed provided a very smooth and thorough handling of all paperwork within a timely fashion. I rate Mr Henshaw 5+

So far so good. It’s actually a tank of a vehicle. Great for family rides. It accommodates all my our needs. Not to mention, not to bad on gas as well.

Shafee made my first purchase of the Genesis GV80 exceptionally pleasant. Shafees professional approach, knowledge, and patience is greatly appreciated.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Luis is a very good communicator which really helps! We have used them many times and haven?t had any problems. They also have convenient hours

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

Excellent, friendly and reliable service. Very efficient and professional.

Help me get what I wanted. Did everything to help me in un the vehicle I desired. Very good people. Shop there.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

Johanny was great to deal with. My speak my language, she was very through explaining all the details. I love my 2008 Chevy work van with great financing and low down payments. No leaky no leaky. Habla Español

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Overall the process was fairly smooth from point of ordering vehicle to delivery. A few small glitches so I can't give all 5 stars but overall would recommend dealership.

I went in originally to purchase a pre-owned vehicle for my new business, but ended up buying a new one! I pulled up and was greeted by Sal on the lot. We talked about what I was interested in and what it would be used for. We actually talked about everything! Sal was very personable and easy going, making the process very easy and uncomplicated. There was some back and forth in the buying process, but that's to be expected. Overall an enjoyable experience.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

I'm compelled to share my good experience at this Carmax dealership. I ordered my car from their Fayetteville store with a free transfer. They kept me informed through text and email of the transfer status. I could have waited for a call but since I knew it arrived I called to schedule a test drive. I had applied online for financing and was approved with little detail but when I called to see if they would transfer to Fayetteville they asked similar questions and got the finalized approval. The salesman on the phone had an instant approval with 3 term options and the corresponding interest rate. He told me what the payment would be. In the end the payment was exactly as they quoted by phone. I expected to be in and out but spent 4 hours there. That probably wasn't normal though. The salesman Bob and I talked too much and he messed up our address in the computer. It happens. The other slowdown was the slight difference between the drivers license name and the credit app name. Oddly enough those small mistakes cost us an extra hour and a half. It happens. Meanwhile during the test drive I noticed a vibration on the highway over 60mph. They decided to have it looked at while we were there and rebalance the tires as well as resurfacing the front rotors. I was honestly surprised that they did the rotors. I didnt mention anything about them. I thought it was just the tires. In the end the vehicle took longer than the purchase process. It was quite an operation they had. They've really streamlined their processes. The financing, trade-in process, transfer process, detailing process, service process etc. Were really wild to see in action. The things I loved: The approval and disclosure process of financing. The transfer process. The minimization of paperwork. The teamwork process of communication. The dealership itself. The cars are all open to look in and sit in without a need for a salesman to get keys. No need for proof of income with fair to less than fair credit. Free coffee and bottled water. Fixing issues on the car while we complete the purchase and paperwork. The cons: small mistakes made very long wait. I'm quicker than them at moving the process forward. No negotiation price is a little high. Tips: as with everything in life do your due diligence. Inspect the car thoroughly. Utilize their carfax and recall information. Consider selling your car elsewhere for more money if you paid off your trade. Push along the process if you want it to go faster. Dont buy their gap insurance. Its overpriced and negates a good deal. Consider an outside warranty company for a better price. Realize a well placed call will hurry the process and verify what one person told you as being true. Place a hold on a vehicle you like for 7 days for free. Apply online to streamline the process.

Very smooth and straight forward process! My sales guy, Hunter, was great to do business with.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Your salesman, Kels did an excellent job. He was very knowledgable on the vehicle and paperwork required. He was exceptionally helpful by delivering our new truck since there was no other way for us to pick it up at Capital Ford

I recently purchased a new EV jeep grand Cherokee from Leith auto park in Cary Ralph was great he helped me out and was very knowledgeable The new show room looks great and I was able to be in and out in less than two hours

Jaymar was very knowledgeable, very helpful, and amazing customer services, I will be bringing my car here to Westgate because I know she is a problem solver, thanks Jaymar

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

Will Rodden was great to work with. Will was professional and no pressure to buy...Highly recommend..

Great experience, super great team, wish car buying was this easy all the time. Mike from finance already knew my preferences to add one after looking back over the 5 previous purchases!

I purchase a car from Ernest Green at Westgate Jeep! I had great car buying experience and I’m enjoying my new vehicle!

Great vehicle Upgraded from explorer to expedition for more room and comfort for the family We simply love it with a son that plays goalie in travel hockey this vehicle fits the bill to accommodate the family all his gear and ours also PERFECT