Used Ford Expedition for sale near Nelson, GA

Johnny Streetman was a great help in getting my issue resolved. He made sure a technician was available to ride with me to assess the issue.

Thank you. I'm not able to get the app to work for me on the survey so I hope you can accept this as my servey. Nestor took excellent care of me and my vehicle. He kept me up-to-date on the status of what was going on with my car and the time-frame we were looking at fir completion. I like you guys always wash my car and this time it hot a vacuum on drivers side which was super nice. You guys go the extra mile and I love that you do. Thank you, Phyllis Hobbs White HR-V 2017

My experience could not have been better. Terrie was our sales rep and she was FANTASTIC. She made me feel like I was only sale for the day. She took the time to explain anything I didn’t understand. Took us on a great tour of Beaver also. I don’t think I would have bought my Tacoma from anyone but Terrie. Thank you.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Was a very good experience working with noah and josh getting our mkc repaired. They made sure we had a vehicle did their best to expedite the repair and made surebit was done correctly. Kudos to mall of ga ford service

Denis was absolutely amazing. He was helpful, knowledgeable, honest, and kind. He took the stress out of this experience and I could not be more thankful.

This was an online purchase with salesman Roq Micheal’s. He was very helpful and made this online deal flawless. Reached a purchase price with Jonathan and felt confident to put down a $1000 over the phone. We had already did test drives in Chattanooga TN. ALM couldn’t even be beat even by Marshall Mize Ford. Great job ROQ.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

My overall experience with this dealership and sales associates were very pleasant and sufficient. I was able to take my time in selecting my vehicle and was given accurate pricing info as I had already did my research for the car I was interested in. I wasn't pushed into a car I didn't want or desire after I decline to purchase the original car I went to the dealership to test drive. The associate took the time to look through the online lists of cars within a 150 miles of his dealership and after locating a car that I liked he was able to have the car transferred in from another state free of charge. I was called when the car arrived and made an appointment to check it out and I made a purchase.

Great, easy experience. Tara was incredible. She admitted right away she was very new and whatever answer she did not have, she would get. We learned the Telluride together. The team there supported her through the process, thus supported us. Would absolutely consider buying another car with the team there.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

I brought my 1998 Ford E-250 SuperVan in to have 3 out of 4 cargo doors repaired. Tim (service writer) was knowledgeable and concerned to get my problem fixed. He did say, however, that it might be a few days before SERVICE could and that the parts may be hard to get. I told him to do the best he could. I was totally surprised 2 days later that Tim called me and told me that the repairs had been completed. Apparently the service tech that it was assigned to was very creative and found all of the parts that were needed. Great job Krause Family Ford !!!!!

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Salesperson courteous friendly, very knowledgeable and very helpful. Financing options explored to reach our budget goals. .

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

We worked with Johnny. He was very thorough and very easy to work with. He keeps your best interests in mind and ensures all your requests are heard and taken care of. Thanks Johnny!

Keith was a fantastic salesman. The deal he helped us achieve was great. If you need a new/used vehicle go see Keith Bramlett! Henry and Sang also made the process seamless!

The service advisor was very helpful and considerate. She explained everything to me that was needed for the truck. The service department is very clean and welcoming.

Employees in this location so professional, patient, helpful in any way, respectful , caring, I am recommending this place for looking and buying cars Happy customer

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

We did all of our communication over the phone and text and the sale representatives were very punctual and helpful in the purchase of our car. We were even able to fill out all of the paperwork online so when it came time to go in and pick the car up everything was ready and seamless. Overall throughly enjoyed our experience at ALM.

I had a great experience Dustin helped me a lot. I will definitely recommend my friends to him.

Got great service from Shottenkirk Ford Dealer in Jasper, Ga. Highly recommend Service Dept., Taylor was my Service Advisor & explained all the details to me! Great job!

Ben Hall helped me get the truck I wanted. The process was quick and I'm pleased with both the results and the truck! Thank you! Go see Ben!