Used Ford Expedition for sale near North Chicago, IL

Service department is great. Knowledgeable and do what they can to take care of their customers.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Best car buying experience. Better than I could have asked for and definitely worth the drive out there

I had the pleasure of working with Tray at Murgado Ford of Chicago while looking for a 2024 Lincoln Nautilus Reserve AWD for my wife. From the moment I reached out by phone to inquire about the vehicle Stock: 24L117, Tray was incredibly personable and transparent. He took the time to provide me with all the information I needed, making me feel at ease about the purchase. With a growing family, including one child and another expected in May, it's important to make the right choice, and Tray made the entire process smooth and stress-free. His professionalism and genuine care for my needs were evident, and I truly appreciate his efforts in helping us find the perfect vehicle. I highly recommend Tray and Murgado Ford for anyone in the market for a new car!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Great experience. Alex was a charm to work with for the truck I been wanting.

My warranty work on my Mach E was done with their usual professionalism and courtesy. My only complaint is that when I received my car back (driven by a porter from Rohrman) the radio was so loud that I was afraid it would blow one of my speakers. That would certainly have been a repair out of their pocket. Please try not to send out a porter that is he]ard of hearing.

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

Sam worked with me, I’m north of Detroit, Michigan and had a lot of questions! He went out of his way to take videos and pictures of the vehicle I was interested in. He spent 2 weeks answering all of my questions and being very professional and patient with me! When I finally got there and took it for a test drive I was amazed at how clean the vehicle was and how quickly we were taken care of - it was a seamless process and everyone was very friendly and accommodating! Thank You!

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Hands down the best car buying experience I've ever had. From my salesman Tim to the G.M. and finance guy ,all class people. I would buy from the again.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

All the financial numbers where accurate and the staff was honest at the end of signing the paperwork When I came next day to sign the paperwork I was surprised that finance staff had even better interest rate than day before that we verbally agreed

Go see Bill. He is great! His consultative approach is refreshing in that biz. He knows about the cars instead of just working the deal like most others. The Managers were prepared and in time. No crazy wait times I was in and out in less than 1.5hrs! I would highly recommend this dealership and Bill specifically.

I love the Napleton-Libertyville guys! Rich was our sales guy. He was so easy going, listened to what we wanted and made suggestions without being pushy. He helped us get the best deal! Bob made the finance process run smoothly and took the time to walk through all our questions and concerns while also being mindful of our time. Overall, I’m very impressed with the customer service at Napleton

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

My salesman Esad was great. He was very knowledgeable. Everyone was very friendly and helpful.

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

I purchased a truck from them in january 2022, unfortunatly the truck broke down on my way home, it first started with a coolant leak. after my mechanic fixed the leak he noticed the truck was getting a lot of missfires and no codes coming out, they had already replaced fuel bump, and catallic comberters( which the old ones were super burned out) this was now a month later after i had purchased the truck and yet after doing all that work it still didnt run right.... called motorsource to let them know what had happen with it. they were aware that it broke down since day 1 of driving it.. we both agreed that the vehicle needed more work and decided to bring it back to motorsource.. it was a really bad experience at first but these guys understood that the truck was bad or needed work to be sold and we were able to replace it for another truck that would work and didnt have any issues.. Over all experience was great.. these guys were super honest about the situation and were willing to help another business owner with their bussiness needs.. HIGHLY recomend.

I regret selling mine. I keep multiple trucks at once and this is the most reliable one I ever had. In the last 5 years I've owned a Ram,Denali, Yukon SLT and a Suburban. My favorite truck was the Expedition.

This truck is comfortable, powerful & roomy. The third row can actually sit three adults with reasonable comfort. The Eco-boost V6 has plenty of power. Sufficient room behind 3rd row for cargo. Tahoe 3rd row is great if you like sitting with your knees by your ears. First Ford I’ve bought in 38 years since my 73 Mustang. If you get one make sure you get the Sync 3 radio.

I purchased a used car here at a very reasonable price. Shortly after arriving in the U.S., they were very polite to me even my English communication skill is not so good. They were so quick to maintain my car!! I've had many bad experiences at other car dealer in the US but not with Albo Auto Sales! I am grateful to have been able to purchase a car from Leo here and to have met him. Thank you so much!

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Great selection of cars. I bought my Tesla at Affinity and couldn't be happier. After going to a few different places Affinity had the cleanest and by far the best service. I will be back again when the time comes.

I absolutely love this vehicle! Exactly what I wanted my family to have for our road/camp trips! Edin really did a great job with this one fo sho! Keep it up!

Brought my vehicle in back in January for some issues related to the oil pan. Victor and the crew at Hopkins took amazing care of me and empathized with me throughout the entire repair process. Truly appreciate these guys work ethic and customer first service approach. Need more dealer service providers like this across this country and this is the standard that others should strive to follow. Thank you again for the assistance with my F-150 you guys have earned my business moving forward for years to come.

Love the car but still has problems with the Collison message keeps coming on. Still trying to get the factory code to program some systems. Had it at 2 different dealers. The I bought it at does not return calls.

Kris Kevorkian was such a great sales and got us a great deal on a new car.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

Excellent Experience working with Sam & the team at AH Ford. Sam took his knowledge helping me find the right car I was looking for. It was a smooth transaction trading in my vehicle & purchasing a Ford Bronco Sport which I just love. I would most definitely work with Sam again.