Used Ford Expedition for sale near Pasadena, MD

My service manager Tom M is amazing at West Columbia Land Rover. Both of my Land Rovers had to go in at the same time. They go one of them back in less than 12 hours (new alternator) of going in. Then other one was ready the next day.

Purchased new July 5, 2024 now have approx 16,000 miles recently took a trip that was total 4,000 miles. Wife states as the most comfortable vehicle she’s ever had especially on this long trip pulling a 6x12 enclosed motorcycle trailer from Chicago to Scottsdale, AZ. Nimble handling even in the mountains and plenty of power! 5 Stars Ford!!

Excellent customer service as always! Staff are very professional yet friendly and knowledgeable. I have never encountered any problems with servicing or repairs. I would buy my next car from this dealership!

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

First time buying at Koons Joe was my salesman. It was a very seamless sale I would recommend seeing him for your next purchase

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Joey was so helpful and made the process very smooth & painless. We will definitely come back for our next vehicle!

My brother in law had an awesome time working with Chris. He listened to what he needed, found a pre owned SUV that fit the price range, and made everything simple. If you want someone who actually makes car shopping easy, go see Chris.

Courtney in service is great, keeps in touch constantly letting me know the status of the repairs. Most of the time able to get a service appointment quickly.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

We had a great experience at this dealership when looking for a new Tiguan. Tobi was very honest and personable, answering all of our questions. He wasn’t pushy at all which gave us a great feeling throughout the experience. We’re happy with our purchase. Ask for Tobi and you won’t be disappointed!

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Thorough, patient, and professional. Highly recommended. Good selection of cars. Overall painless experience. Thank you, Petra! (Go to this dealership and ask for her by name)

Feeling totally confident every time I get my car serviced. Thank you Mike for always getting me in and out in a timely manner.

I was running a little behind and wanted to get my oil changed prior to a Dr appointment. The service writer was a Rock Star. Got my truck serviced zippidy do da and off I went. Made my appointment with a few minutes to spare. I can’t thank him enough. I’ll do better about getting there earlier. Thank you again for making it a great experience.

They car buying experience was very smooth. That deal was very accommodating. The salesman was very courteous and helpful. It was an excellent experience.

Great customer service! Great service from the service department! Prompt service per my scheduled appointment. Thanks Jay!

Nothing or Know one in life is perfect Mr. Norman was extremely kind and considerate and very professional excellent customer service skills 👏.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

I recently bought a 2021 Tesla. I buy most of my cars online and sight unseen. The bottom line is that I had a great experience with VINs. Louis and Corey were great and worked through several unanticipated issues with me. They were honest and would not give me the car until it was in pristine condition. I have never written a review but felt compelled to do so because of their attention to details and desire to be customer centric. I highly recommend VINs! Andy S. Indianapolis Indiana.

The car buying experience was so smooth. We traveled an hour and a half to check out the car. Jordan had the car ready for us and we were test driving it within minutes of arriving. Jordan was very open, nice and made our experience wonderful.

They did a great job. I recommend them for any future service. Thank You very much.

Just bought a new 2022 Hyundai Kona at Bob Bell - James Franklin is the best sales consultant I have ever worked with. He made the entire process simple and easy, very honest and upfront. I recommend going to James for your new Hyundai - he will not try to tack on hidden fees, will listen to what you are looking for and help you get the best deal possible. By far the best car buying experience I have ever had.

Sharee at Ourisman Chevy on security blvd. In Baltimore serviced my vehicle. I believe she goes above and beyond, she lessons and has patience and that means a lot.