Used Ford Expedition for sale near St. Charles, IL

My service advisor, Michael, did a great job of communicating the progress of my service appointment. Not all the necessary parts were in stock after the diagnosis, but he kept me apprised of the status of their arrival and made sure I had a loaner when they came in. The technicians did a great job and returned my vehicle in great condition.

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

My son’s truck broke down in the area and we had it towed to this dealership for repair. From our first contact, the dealership helped to make a very stressful situation more manageable. The team received our vehicle as they were closing and helped to get us logged in and on our way. The service is excellent at this dealership! Ano led the team that repaired our vehicle. He reached out regularly with updates and provided accurate estimates for the repairs. He and the rest of team are very friendly and responsive. They also have a car rental service on site. I will be connecting with this dealership on future purchase and service needs.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

Excellent service, quick response to my questions, honest straightforward answers, sent me valuable additional pictures

Great service - knowledgeable and friendly staff. Took the time to explain everything and make the process seamless. Look forward to doing business with them again.

Very nice dealership, kind courtesy, and knowledgeable people. Fair offers and good inventory, definitely willing to bend over backwards to earn your business. I would recommend.

Even though we haven’t had this vehicle very long we really love it. Lots of room inside. Smooth ride. One of my favorite features is the lights on the outside mirrors tell you there’s a car in my blind spot this is a great safety feature. Ours was a used certified gold vehicle average used mileage, the price was very good, below suggested price.

Had the car out front ready for me when I got there. Everyone very friendly

Jared, Chris, Andy and Dave all provided a seamless car buying experience. Wickstrom is the best.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Dion was an awesome salesman to have for this car purchase experience! He was extremely resourceful with finding a car that worked well for us and helpful with the financing options! 10/10 recommend working with him!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Thank you Mike and Jonny for helping my husband get his new truck!! Mike thank you for your great service and Jonny for wrapping it up to get on the rode!! Everybody else was all smiles and very welcoming...

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

From their vehicle selection to their product knowledge to their efficient paperwork processes, this buying experience was top-notch. Adam in sales, Tom in finance, and even a John Webb (who checked in to make sure we were happy) all contributed to make ours a smooth and seamless process. Highly recommend.

This car has comfort combined with lots of room. It has great gas mileage and has been very reliable. It is the best car I’ve owned.

I had an amazing experience buying my car here! The process was smooth, and the team was very supportive throughout. Highly recommend this dealership!

Sheri was excellent and accommodating to deal with since we had an insurance claim to deal with to purchase our next vehicle. I would highly recommend the dealership and asking for her.

I've owned my 2011 Expedition XLT regular wheelbase since 2012 (leftover). Basic cloth seats, manual A/C and heavy duty towing. This SUV has been super reliable. Preventative maintenance and I do all myself. Oil at 5k using Ford blend 5-20 for 100k and now 5-30. 3rd set of plugs and 2nd set of coils. This is the brown plug boot engine which I believe all 2008+ Expeditions use. Trans fluid changed at 60k, 110k and now ready. Front brakes have been replaced many times as it's just the way these brake. No problem as I do it myself but some may not like this. Liftgate the usual paint peeling and I don't care. Hood also has some under the front and think the bug shield has prevented it from peeling in the top of the hood. I just added a nice touchcreen with back up camera since the green LED radio got real dim. I plan on driving this one for another couple yrs and up to at least 200k. It appears the 2010-12 are overall very reliable and since they have a steep depreciation, not bad to pick one up. Not IF AND ONLY IF the oil was maintained with proper and FREQUENT oil changes! The 2008+ Ford 5.4L 3Valve in general is a decent engine ONLY IF THE OIL has been changed!!! If not, set aside $7k for an engine swap.

Great Experience overall!! I recently bought a 2025 Infiniti QX60 from this dealership. Overall a fantastic experience. Trevor made the entire purchase a seamless experience. Dave the GM went above and beyond to make sure I got the SUV I was looking for and that everything was exactly as I hoped it would be. They both followed up with me after the purchase to make sure everything was taken care of. The owner Greg also reached out during the buying process to make sure his team were taking great care of me. Overall it was a great experience. I got the car I wanted and the entire team were great. I'd definitely recommend them!

This car has all the new technology. I been wanting this suv for long time especially the stealth package. Love this car!!!!!!!!!. Can't wait to get the wheels and tire that I want

I was looking for a specific car that was at this CarMax. Problem was that I live in Minnesota, not Chicago and would have to traveling a great distance for a car I had not seen other than in pics, potentially risking wasting a great deal of time and money. I had to trust Jonathan, my salesman, to tell me the condition of the car where the pics could not. He was completely honest and the car was exactly what he said it was. Between Jonathan and Adam, the sales manager i was able to close the deal and drive back to home within an hour. I am completely pleased with the car and 100% satisfied with the dealership. I guess you can trust a car dealership. I did and they did not let me down. Thanks guys.

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need

Everyone was great to deal with. They were very professional and accommodating. My salesperson was John Lee and he went above and beyond. I highly recommend this dealership.

Excellent service Professional service Quick service Polite customer service Excellent customer communication Very detailed repairs

Powerful and luxurious, I wish the navigator interior/seats was in the platinum. The massage is great but not vibrations only rollers, no hill driving mode which is weird, besides those items this thing is a rolling work of art, nice looking smooth, quick, comfortable and spacious. A lot pile of electrical goodies and tech too assist with daily driving needs. Honestly this and the navigator are the only real choice on the market. All else are underpowered and unreliable overpriced junk.

Pattie was wonderful and very helpful and knowledgeable. The financing was quick and painless. I checked out 2 different vehicles on their lot. Would buy another vehicle from her again!