Used Ford Expedition for sale near Gilberts, IL

Service department is great. Knowledgeable and do what they can to take care of their customers.

2020 Ford Expedition was purchased Feb 2020 (Springfield Va). I started having transmission problems Jun 2020 (15,000 miles). I informed my service representative what was occurring during an oil change and she informed that she would have a transmission specialist look at it. I was given the all ok and l departed, but my transmission is still producing a rattling sound and it buck's when l go from park to drive, also when it changes gears it slips from time yo time. This is my Fourth new Expedition and l have never experienced anything like this. I have made 4 request that they check my transmission and it has always come back (No problem). Oct 2022 l received a call from the service department stating that my truck hadn't been in over a year. I indicated to them that l was last in for an oil change with them, April 2022. Not only did they not have records showing my oil changes, but they didn't record any of my complaints about my transmission. I took my truck to AAMCO and they indicated that it was an electrical component ( brains of the trans) that was faulty and that l needed to return to Ford to repair. I attempted to have this resolved before my warranty expired and now l have no warranty on it because l'm at 95K miles on my truck. I know that there is a recall on 2015-2019 Ford Expedition for faulty transmission gear box. I'm experiencing the exact same issue with my transmission. Vin #1MJK1JT8LEA27351 Model: XLT Max Grey

We had an amazing experience buying our Lincoln Nautilus at FairOaks (FO). This purchase was for my wife, and the team at FO kept their focus on her, her questions, and her experience. Of course they answered my questions, but never did they talk to me instead of her. She was the focus. Her questions, her concerns, and her experience was the center of the process. They gave us what we felt was a great deal, both on the vehicle and our trade in. Easily going to recommend the FO team to everyone. Robert & Larry were fantastic!

Best dealer ever. Tatiana did a great job..She is very smart respectful and she has a lot of knowledge. My next car l m going to buy with them also and with Tatiana of course. If you are looking for a good price and a solid car go there and ask about Tatiana. Mike volvo v v90 cross country

This car checks all of the boxes for a full size SUV. Its towing capacity is tops for all SUV’s! It seats seven adults comfortably and fuel economy is the best for full size SUV’s. GREAT VEHICLE!

We really appreciated how dedicated the staff at Huntley Ford were. We spoke on the phone and visited to check out a few vehicles with Daniel. He was very patient and wonderful to work with. Although we didn't purchase a car during our visit, we would recommend that anyone visits the dealer for a great experience.

Every time I go there it is a totally professional experience I know my service will be done right at a reasonable price everyone is helpful to the customer

This SUV checked all the boxes: Nice ride, lots of room, looks good. It has multiple USB ports for charging and games. It’s also quiet ride with a lot of room which is great for long family trips.

3RD CAR PURCHASE!! This is the 3rd vehicle we purchase at this dealership. The cars are amazing and the prices are great!!! The service is amazing. They work side by side with finance company making everything run so smooth and easy. The staff is always super friendly. The inventory does not disappoint. So many great options to choose from. Recommend 110%!!! Would not buy a car anywhere else!!! Thanks CAC!

I have had eight Cadillac Escalades, and this is the best SUV I’ve ever had. Ford just has it together! I’m on to my 1st Navigator

Great sales experience and responsiveness by the sales team. They communicated throughout the entire process.

Overall I do love this SUV. great driving experience. Latest electronic features are a benefit. I did have to turn off the out of jane detection, too accurate. My one complaint is that the console has a fault, I call it a missing piece. I have lost two disability placard because I placed them on the flat part and both skided into nonoland. There needs to be a stop of some kind.

Daniel and Jovita are great at their job. Attentive and kind. They know their stuff.

This is the perfect family car for those that like to adventure, it has plenty of leg room and room to put all the kids stuff. We will drive this until it no longer drives.

Bought 4 cars thier in 10 years they our best in sales and service staff the best service is out standing they care alot for customers

All the financial numbers where accurate and the staff was honest at the end of signing the paperwork When I came next day to sign the paperwork I was surprised that finance staff had even better interest rate than day before that we verbally agreed

My search for a used truck started with 3 dealers . Mo was my salesperson at Bull Valley Ford, he explained everything and was pleasant and knowledgeable. I recommend shopping with Bull Valley Ford and ask for Mo for a smooth experience. Bob R

We had a great experience working with Michael R! He was friendly, easygoing, and took the time to understand what we were looking for. There was no pressure or pushy sales tactics—just honest help and patience throughout the process. He was also kind and respectful with our kids, which we really appreciated. Overall, Michael made the car-buying experience comfortable and enjoyable. Highly recommend working with him!

This car is so roomy and I feel like im driving my living room around. A great smooth ride. Ford truly knows how to build great trucks.

I had an outstanding experience working with Ernie and the team at Packey Webb Ford. From start to finish, the communication and professionalism were top-notch. I live in Las Vegas while the dealership is in Illinois, and despite the distance, Ernie made the entire process incredibly smooth. He kept me informed every step of the way, was always easy to reach, and took the time to answer all of my questions. What impressed me the most was the level of service and transparency. I actually purchased two vehicles from two different dealerships during the same timeframe, and the experience with Packey Webb Ford was night and day better. The way Ernie and his team handled everything truly set them apart. If you?re looking for a dealership that values customer service, communication, and making the buying process easy?even from across the country?I highly recommend Packey Webb Ford. Thank you again to Ernie and the entire team for delivering a 5-star experience. ?????

Been a great vehicle very few issues other than catalytic converter which was replaced under warranty at 79K miles. I drive a lot for work no issues

Excellent service Professional service Quick service Polite customer service Excellent customer communication Very detailed repairs

This has been our favorite vehicle. The list of features don't quit. So versatile. We have taken it off-roading, camping, long road-trips, day trips etc. Cleaning is easy with all-weather mats and leather interior. It's rare, but ours has the PANORAMIC-SUNROOF, which I love love love!!!!! The memory settings for the drivers are nice too. Just push a button and the mirrors and seat adjust to you. the convenient features just go on. I literally can't say enough good things about this vehicle!!! And this is all after 60k miles! Can't get a better family car!!

Check engine light came on Saturday afternoon and I was able to schedule an online appointment for 11am on Monday. Diagnosed a loose cable and was back on the road in less than two hours.

This is the 5th Expedition that I have owned over the years. This current generation is a fantastic vehicle which checks all of the boxes. The interior is terrific with plenty of room and comfort, even in the third row for adults.

was very friendly and helpful, will definitely purchase a car here again, everyone who was involved from the loan team to car dealership where awesome

I live in Michigan and purchased a vehicle recently, sight unseen. Jeff was very pleasant to work with. I had the car delivered and found it just as he described. I think I got an exceptional value. The vehicle was delivered to my house earlier than promised.

I regret selling mine. I keep multiple trucks at once and this is the most reliable one I ever had. In the last 5 years I've owned a Ram,Denali, Yukon SLT and a Suburban. My favorite truck was the Expedition.

This truck is comfortable, powerful & roomy. The third row can actually sit three adults with reasonable comfort. The Eco-boost V6 has plenty of power. Sufficient room behind 3rd row for cargo. Tahoe 3rd row is great if you like sitting with your knees by your ears. First Ford I’ve bought in 38 years since my 73 Mustang. If you get one make sure you get the Sync 3 radio.

Beautiful luxury SUV. The exterior and interior is awesome. It has all the bells and whistles you would ever want. The ride is smooth, and the gas mileage is best among the other luxury SUV. The V6 engine has all the power you need