I recently purchased a 2014 CLS550 Mercedes from the 10100 Liberty Road Randallstown location this week. I had surgery back in June and was out on leave for a while. I did want to purchase another vehicle but wanted to wait until next spring. Nevertheless, I was just randomly searching on my iPad and came across Xclusive Motorcars. I’m glad I did because I didn’t even know this place existed. Before I began my search on the website I started reading the reviews. That is what blew me away! There were so many positive comments and feedback I just couldn’t walk away without contacting them to see what they may have that I am searching for. I completed the contact sheet online and Scott called me the next day. I scheduled an appointment after work and went to see what they had. Someone did call me the day of my appointment to verify that I was still coming. Didn’t know it was Mike the sales manager. When I arrived unfortunately Scott was out ill but Mike the sales manager immediately took care of me and placed me in the good hands of sales associate Uma. Uma, and Mike gave me one of the best car buying experience I’ve had in a long time. Not to mention Roosevelt one of the finance manager was excellent as well. They got me a great deal at a great price and had me on my way within hours. I highly recommended to anyone looking for a used vehicle at a great deal, price and excellent customer buying experience shop at Xclusive Motorcars.
My experience at Koons was nothing less than extraordinary. Micaiahs service was awesome. He kept his communication with me at all times, he went over & beyond to make sure i was satisfied. I would recommend anybody who???s looking for results to come to Koons. I honestly have nothing negative to say at all & i appreciate everybody who was involved in helping me get my new car.
I came in on a Monday morning enjoyed great customer service from Yevgen, he allowed me to be in control of my experience. They were very patient and offered me coffee and didn???t force anything. This team was very upfront and did extra by keeping me informed on the process and procedures. I would recommend Yassine or Yevgen when purchasing a vehicle from this particular location.
I had a wonderful experience at this dealership. I was purchasing my first car and have rough credit but Bazz really worked with me and worked for me to help get the car I wanted. He was very nice and polite and even went out of his way to find an iphone charger when my phone died. The finance Manager Mark looked out for me and genuinely cared about helping my credit to only go up from here. I will def be telling everyone I know about this dealership because they really helped me out in purchasing my 2016 VW Jetta!
New mgmt. there has really made a difference, seems they are still working on hiring more salespeople but the process was good and transparent. I'm glad I gave them another look as I was very pleased with my purchase.
Spent all summer looking for a reliable car for my daughter to take back to college. We walked into Car America frustrated with the process and quickly changed our attitudes. The team at Car America were very professional, knowledgeable and extremely helpful. Definitely coming back for another purchase very soon.
I had a very positive experience buying my Ford focus from Car America. I never felt extremely pressured when negotiating the price of the car. The price was very fair and everyone at the dealership was friendly and very helpful
As soon as you walk in to the place you feel like royalty. Its Awesome inside and they helped me buy my focus more than the ford dealer did. I will be back Bryan to buy my daughters car when ready Thank you !
We met Sean Prather at 4:45 on a 100 degree Saturday evening. After a horrible afternoon of test driving cars at 4 other dealers, we stopped at Laurel Kia on our way home. Sean stayed late to show me a car, which I loved. I had second thoughts over the weekend and I went back at 5pm tonight. He let me sit in 5 cars, stood outside with me in a hailstorm, and helped me decide what would best fit my needs. I am very happy with the entire experience and highly recommend Laurel Kia and Sean Prather. The finance professional was also super helpful. The dealership is no-frills. But they have complimentary beverages and it’s very clean and upbeat. If I wanted a manicure I would go to a nail shop. I wanted a car, and I got one today! Thanks!
I checked with many other dealers advertising deals which were only the beginning of so many additional charges that they were just bait. Not real. At Sport they were 100% real. Nothing unexpected. They also were very attentive and made buying a new car quick, easy and the real joy that it should be.
Came back for another vehicle from T. A. Since I purchased before they gave me an even better deal this time. Have referred friends and trust auto showed great appreciation. Salesman David made the transaction smooth both times, not at the dealer all day like my past experiences.
We were ready to purchase another car and found exactly what we wanted listed at Trust Auto. We called and spoke with our salesman, Art and he said it was still available. The car was beautiful...inside and out! There was minor wear on the wheels and Art made arrangements for it to be repaired. The wheels look perfect now! We couldn't be happier with our purchase. The purchase couldn't have been easier! Everybody there was so nice....Thank you, Art!! Thanks also to Alex, Nick, Russ and Fred!! If you are considering another vehicle....you owe it to yourself to trust the great folks at "TRUST Auto"!!! ~The Farrell's
Sean and Keon worked with my requests and made sure that I was pleased with the final result. I highly recommend Easterns Automotive to anyone who is looking to purchase a vehicle.
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