Used Ford Expedition Max for sale near Hammond, LA

I was looking for a van and Austin was extremely helpful sending more photos and keeping me informed of everything. When I arrived, Austin was off and I was assisted by Devin. He led me to the right vehicle for the right price. Only trouble was they sold the vehicle I wanted before I arrived. They were extremely professional and helpful.

Previous minivan owner we didn’t realize we had out grown our minivan till we realized the amount of space in our new truck. We have 4 active kids from 5-15 that are in multiple sports. We travel a fair amount both to the airport and on road trips. So our new vehicle needed to get all of us and luggage wherever we’re going. So far this is doing it.

Could not have asked for a better experience. No funny business, simple and professional. They made the whole process feel like a total breeze. 100% recommend to everyone!

Always get professional help...Everyone's courteous and always give excellent answers regarding service rendered.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

The service we received from Bill Hood was above expectations. We were driving from Texas to Georgia, towing our camper when our trailer break controller failed. The first local dealer we went too couldn’t help us but when we took it to Bill Hood, they took in our F150, spent time diagnosing the problem, and found the issue. We were fortunate that they had a replacement brake controller on hand and replaced it right away to get us back on the road. Thank you to the service department for saving the day!

We purchased a 2024 gmc from Taylor and Austin. Great salesman they took time with us and explained everything. This was our 4th purchase from Ross downing and wouldn’t go anywhere else. They gave us everything we asked for. Highly recommend this dealership. A thank you to Taylor And Austin. J&B White

Ross Downing in Hammond - Cameron was an amazing salesman! He totally went above and beyond. I highly recommend them! If you go by, be sure to ask for Cameron!

Mr Bill Chaucer had all the paperwork ready and came in sign and had Truck ready to go recommend for other people to come in and see him

I was traveling through the area and had issues with the car overheating (auxiliary fan was not coming on [faulty relay]). The issue was diagnosed and fixed in a timely manner. I could not be pleased with the empathy which was shown knowing we were stranded and needing to get back on the road. Staci, Mike and David went over and beyond to see that we were fixed and ready for our 12+ hour trip. I am/was so pleased with the work that was performed on the vehicle. I am always looking for individuals like these, who want to make sure they do/did everything they can to make sure the customer is take care of.

To whomever this concerns: There’s a salesman at the Bill Hood Bargain dealership whose actual name I’m not exactly sure of his actual name ..might be Dionte..but to me his name is Saginaw. I went to his dealership interested in a 2013 Lincoln but left a week later with a 2019 Ford Fusion!! I’ve never been given a reason to praise a car salesman I’ve dealt with EVER. However,Saginaw is thee exception. I truly had the best car buying experience that I never thought could exist!! He was extremely attentive and pleasant with phenomenal communication skills. He responded promptly to all my calls & texts and that’s a rare find when dealing with car buying. Also the financing magician Jerrod also deserves a round of applause!! I sure hope both Saginaw and Jarrod get the recognition from their bosses that they deserve. They went above and beyond when they didn’t have to for one customer and spent an extreme amount of time just on me ..that was amazing. Great job guys and yes, when I’m ready years from now to buy another car, I will return to Bill Hood and hope yall are still there to offer yet again your greatly appreciated service!!

Luis is a great salesman. Answered all my questions, knowledgeable about the vehicle, showed different how to use devices in the vehicle. Just divine intervention. Thanks Luis Alvarez