Used Ford Expedition Max for sale near Naperville, IL

Very accommodating to out-of-town buyers, except pay-in-full is required to hold a vehicle. Need more flexibility on this, like allowing sizable deposit with time limits

I was skeptical at first, but Jonathan Medina quickly put me at ease. He was outgoing, but not pushy. He allowed me to fully inspect the vehicle at my pace. He was very forthcoming about the vehicle and very reasonable negotiating the price for the vehicle. Felt very comfortable with him and the other sales staff. The process was seamless. Very happy with the purchase. Would recommend them to anyone.

Overall, very professional, progressed as a sale should, and they followed through on the details. Car arrived very clean, everything was included as expected. Transport service ran into some issues but they kept me in the loop and went out of their way to get the vehicle to us as quickly as they could (arrived at midnight and the driver still had 1 more stop to make, he was a nice as could be, and had no complaints - that is dedication). We are 180 miles away and Lexus of Naperville will be our new "go to" for Lexus vehicles. Closer dealers are not as transparent, and seem to be in the habit of wasting your time. It is hard to find a dealer that simply wants to sell a vehicle without playing any games. Lexus of Naperville is where you should go - ask for "Brendon" and "AP", they did a nice job. I didn't get a chance to work with her much, but Yvette was also very nice. Zach Paino from "Ship your car safely" was my contact for the transport.

Overall- great ride, good power, good MPG, plenty of room. Nicely featured. So far no complaints- 66,000 miles Great for trips - lots of storage space.

Great dealership , Great dealership, great dealership, great dealership, great dealership, great dealership, great dealership, great dealership, great dealership, great dealership, great dealership, great dealership, great

Sam provided me with the best service experience , good prices, explained how things go in my car , I have zero experience with cars, he went out of his way to explain everything for me and made things clear

My tire was repaired quickly and was super clean at pick up. I made my service appointment on line and received texts/phone calls throughout the process.

We bought our expedition in 2022 used with 23k miles. Got the cam phasers replaced right away under warranty. Other than that the only thing needing work was the front axle seal. Replaced under warranty as well. Overall an excellent vehicle. We occasionally get a weird or harsh shift but that happens maybe once a month and doesn’t cause any drivability issues. Lastly, I had to unplug the hands free power liftgate sensor as it had a tendency to close on you while you were loading groceries. Not a big deal to do without imo. The versatility of the interior is top notch if you have multiple kids in car seats. The cargo area is huge on the max. The base stereo could be better but it’s not bad. Comfy on long roadtrips. We have the max tow package and tow our 6500lb boat all summer and it handles it with ease. We average about 16 mpg but we don’t drive it gently. We checked out the suburban before we bought this and I wasn’t a fan of the seat versatility or lack there-of and the very high rear cargo floor.

The Expedition exceed my expectations on a full size SUV. My family really enjoy the space. They can't wait to go on a road trip.

There was a flood there an water was turned off! But that wasn't their fault. Truck was clean an the employee were accommodating. Yes I would but from them again!💯👌

Just bought this car but love so many features and the design. Excellent for kids and in the snow. Perfect for long road trips and commuting.

I bought a 2011 VW Routan from Auto Gallery. Steve went above and beyond to make my car buying experience painless and easy. Great guys to work with. Will recommend to friends and family.

I never tried the thrid row seat. it is broken .instead of ford using metal.scews they have plastic ones and they are not covered by warranty 800. dollar repair

Elvir and Matt did a great job and I was pleased with the attention, negotiation and the car I got.

I was looking for a 2022 Navigator and Driven Auto had the only one in a 300 mile radius for a competitive price. The pictures of the vehicle were excellent, so I requested more info and their salesman Basil got back with me. He was extremely helpful and even checked to see if I could reserve the vehicle since I was out of state and it was Saturday and couldn't get into the dealership until Monday. I scheduled a trip to the dealership and let Basil know. When I got to the dealership, the car was washed and ready for me. The detailing was top notch. Basil was helpful and not pushy at all. He answered any and all questions and worked with my bank to get the purchase finalized. When the paperwork was signed, they didn't try to sell me a bunch of extra things. I really appreciated that. Overall it was very pleasant experience and everything went smoothly. The price was very competitive across 3 states, and Basil was very helpful and pleasant to interact with. I saw several reviews complain that Driven Auto didn't hold a car and sold it before they got there, so yes it really is first come first serve, but to me that is completely understandable and was communicated very clearly to me. 5 out of 5 would buy there again.

I had my Outlander serviced at this location and they were able to help us out with great discounts and promotion deals. I am very grateful and highly recommend coming to this location for car services.

Julian was a great experience and very helpful liked working with him and his management

I like Metro. They're veey helpful. The service area was clean and COVID clean w/sanitizers. I bought my car there also. It was quick and easy.

I usually dread dealing with car dealerships but Hawk Ford was different and went out of their way to make it positive, especially the salesman Rich Bergmann.

We really appreciated how dedicated the staff at Huntley Ford were. We spoke on the phone and visited to check out a few vehicles with Daniel. He was very patient and wonderful to work with. Although we didn't purchase a car during our visit, we would recommend that anyone visits the dealer for a great experience.

Communicated with John Leno from the Schaumburg facility online. John understood my needs and responded quickly with Jeeps to review - after a bit of humming and hawing on my part, I changed my mind to trucks. I found a truck at another facility, John had it tranferred and within 2 days my soon to be truck arrived - and it is a beauty. John was training Matt and they both demonstrated immense knowledge throughout the interaction and I appreciated the ease of communication (not pushy). I cannot comment on the financing portion of the transaction, but closing went just as smoothly with Hubert and his supervisor. WHile impressed with my transaction I was also impressed with the amount of time that was placed on the training of new employees, or employees transferring. While yes my truck need a repair on the fog lights, it is covered under their warranty, I am highly impressed with my experience. From walking in the front door, to having John take my picture of me and my truck with a giant yellow ribbon... every individual at Carmax truly made the buying and trading experience a wonderful experience. Team Schaumburg, keep up the great work, each of you understand the true meaning of Customer Service, and that is important to some customers like me who still cherish old school values.

Plat tire on pickup. Towed to Ford. Purrchased 2 tires amd had them put on vehicle. Prrompt service and price not bad at all as got 2 tire and mounted.