Used 2016 Ford Explorer for sale near Gainesville, GA

When I called the dealership, I had already test-driven several other makes, but because we’ve had great experiences with Ford vehicles, I was happy to keep an open mind. I had been searching for a hybrid or PHEV for quite some time and noticed they had one of each listed online, so I scheduled an afternoon test drive. From the moment you arrive, you realize this dealership is extraordinary. They aren’t just focused on making a quick sale—they are genuinely committed to building relationships. Daniel greeted us right away and brought us two bottles of water, then escorted me to the vehicle with my name literally written on a large tag displayed in front of the store. That level of thoughtfulness immediately stood out. Daniel walked me through the exterior features and we began the test drive, during which I was able to test multiple functions and features at my own pace. After returning, he gave me a tour of the dealership and shared the many President’s Awards they’ve earned over the years—clearly well deserved. When it came time to talk numbers, they offered me a great deal. I wasn’t quite ready to commit, but then Joey, the manager, came over and asked if I wanted to drive the car home. I was already seriously considering purchasing it, but that simple act of trust and kindness sealed the deal. I’m almost 50 and a school teacher. The car is safe, but the respect I was shown in that moment was priceless. This dealership truly wants customers to feel confident and satisfied with their purchase, and they work hard to build lasting relationships. I can absolutely see why they win awards year after year. They have my vote as one of the very best Ford dealerships out there.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

They go out of their way to make you feel valued. Everything they did seemed to me to be above and beyond what's expected from customer service.

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Good costumer service and very helpful it was what we expected plus they have nice cars

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Had a great experience buying a used 2026 Ram Rebel at this dealership. Sales guys were informative and helpful but never pushy. Sales manager was honest and fair and the finance manager (Grace) was a pleasure to work with. 100% satisfied with this dealership!

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

Second time to buy from this dealership and couldn’t be happier with the customer service and all above and beyond hard work to get this deal done for my son. Thank you to Mike and Rich for your help and service that is more than words can express! Thank you so much!

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Joseph my service adviser had great customer service and made sure that my Vette was serviced properly and even made sure that my center console was rapaired

I contacted Luther Cadillac thru Cars.com. A representative contacted me within a few mins but I changed my mind about the car and didn't have any more contact with this dealer.

Need to purchase a Lexus!! Call Eric Baskette. Eric is an Excellent Sales & Leasing Consultant. I scheduled an appointment with him to assist my friends, the Parks. Eric is a subject matter expert on his products. He explained the features on their new car, allowed an ample test drive, answered all of their questions, treated them like they were guests in his home. Very professional and hospitable. He delivered an Excellent Customer Experience. He gave my friends a tour of the dealership, introduced them to their new service advisor, John Dean, and made the Parks Lexus experience fun and memorable. Call Eric Baskette. Excellent Customer Service and Expertise! He went over and above. Eric cares! Thank you, Eric. Carol Wesley

The alignment equipment could use help. I question the brake rotor specs I overheard being quoted on a leased vehicle however. It was like a crystal ball.

I purchased a 2025 Mazda cx70 with the help of Kenneth at Boucher. He wasn’t pushy and actually made the whole car buying process a little less terrible! The manager was also willing to work with me on numbers to suit my budget. If you’re in need of a Mazda, ask for Kenneth!

Some things like back seat stock up right can't put it down, no floor mats, gas little door loose. Things that were not fix before I got it.

Bought a 22 edge last year and a 24 f150 tremor at Christmas time. My salesman mike was good to deal with. Not impressed with their service as I had issues both times I used them. Would buy again, I'll skip the service department.

Friendly, helpful salesman Brendan Arnold. Ford Escape PHEV is a hard to find vehicle and he kept me informed the whole time during the search. Tyler was very helpful during the purchase and explained all the option to help us get what we believe is best for us.

The last dealership I went to was terrible, employees didn't know what they were doing, terrible prices, scummy tactics. Hill's was the complete opposite. Jesse was great, he got me into the right car and didn't try to sell me a car I didn't want. Prices were fair, car has a warranty included in the listed price, and first oil change is free. If I'm still in the area when I need a new car, Hills is the place I'll go!

Absolutely the best dealer hands down. I have bought at least 6 cars from Impex and every single time they exceeded my expectations. I can’t say enough good things.

Good deals but didn't get to purchase a car today. Have to get a cosigner. Plenty of choices payments okay. Problems with using my old vechile as a trade in. Interested in selling my jeep and using the funds for the purchase of a new car.

Link was a great salesman. He was kind and explained everything! Please ask for Link!

At first I wasn’t happy with the service that I received, then Mrs. Bianca provided me an excellent service. I am very happy with the service that my car received. Thank you!

Got my dream Lexus..with 👍 payments..will get my next Jeep..with them..no complaints..also had a oil leek..they fix it free.. I am very, very happy 😊 with the experience..will recommend to friend and families..thank you.