Used 2016 Ford Explorer for sale near Highland Park, MI

I had a stripped lug. I purchased the lug nut and stud, they replaced it no charge. Much appreciated.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Smooth Transaction, the finance process took some time but was worth the wait. i like the dealership, and I will come back and recommend others to come and buy.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

ray was the most honest caring person ive come across in many years of buying cars. what a great breath of honesty thanks tony and ray

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

Holly was absolutely amazing. Her customer service skills were incredible. The wait time was minimal, I had a oil change.

The dealership was great and everyone was courteous. Collectively I watched every employee carry their role very well. Russell Miller was professional, kind, and provided clear communication. He was an excellent service advisor, he delivered exceptional, 5-star service. I highly recommend keeping him on the team as he is a valuable add to the company.

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

I cannot say enough about Envy Autogroup. Purchasing my 2010 Chrysler Town and Country was a breeze. The car was clean, odorless and in great working order. Dave in the service center was extremely knowledgeable, Rob in sales has a tremendous history in the business, Carl is just a wonderful human, and Mikes passion for the business shows. I’ve been back for a number of cars since my first purchase including my 2011 Kia Soul, and my 1995 Chrysler LHS. Thanks again guys!

We leased a 2023 Explorer. We love our car and had fantastic customer service. Thank you Nicole and Zack!

I came in for a tire rotation and was in a hurry, the service manager drove my truck in himself and saw that it got completed quickly and finished it with a wash, thanks a lot Doug!

my family purchased multiple cars from Macomb over the years, always had good luck and post sale service is fantastic. I love my new truck. thank you guys

Donald Fleming was great start to finish, entire staff was amazing, even met the owner Eddie Hall who took the time to thank us and ask about our experience, Great Job Royal Oak

The Feldman New Hudson dealership was very fast, efficient, friendly and professional. I must add they were flexible with their scheduling in order to find an opening for warranty service during busy days getting closer to the holidays. It was extremely relieving for the New Hudson store, to get the car in before the mandatory mileage expiration dates for warranty coverage.

Absolutely loved working with Brien he was very nice and got the job done!!!! Love my new Jeep

Very good experience, The people were very friendly. The establishment was very clean cars with service one time And employees were very friendly. And I love the place.

My salesman was Gage Chaney and he was excellent. His customer service was outstanding. Gage doesn't give the hard sell or waste your time. So, today I drove away with vehicle I wanted and the price I wanted to pay. Thank you, Gage you rock!!!!

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

Very good dealer ship I really recommend this dealership to everyone. Mark was the best sales guy.