Used 2016 Ford Explorer for sale near Washington, VA

Great Experience as a first time buyer ! Jorge And Daniel Were Very Helpful & True to their Word With a plethora of options to choose from when it came to vehicles

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

I had the recent pleasure of working with Kayla on the purchase of my 2nd truck from Prestige, and she was amazing. Made the buying experience great, which is not usually the case at a dealership. I would recommend going in and working with her to anyone looking for a new car. Thoughtful, honest, nice! Thank you Kayla!

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Used service express for the first time. Professional, friendly. I was in the dealerships less than an hour. So happy to have quick service available. Thankyou !

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.

Great experience. I have been looking for a vehicle for a year and a half. Started taking to Jack T at AutoNation ford Orange Park. He was very nice and worked with me on pricing and payments.

This vehicle is everything iv wanted and MORE! I showed up to the dealership with a price range I wanted to stick by & wanted the ability to get a vehicle that had a 4X4 button to drive through the weather in the winter. I was not only able to get these two things from my purchase but also came with lots of extra bells and whistles

We had great experience buying 2026 Subaru crosstrek from Ciocca Subaru of Allentown. Isaiah MacGyver Betancourt was awesome to work with. He was excellent in providing me with all the informations and he very knowledgeable. Isaiah and the whole Ciocca Subaru team were friendly and helpful. Would absolutely recommend.

Very comfortable,very smooth and quiet ride and has all features I was looking for. It was clean even under hood. Owners manual and both keys present and wipers were even replaced before I left lot.

The service was good and I had a salesman who was also doing a good job. They gave me a muti factor check up and provided a detailed report.

Needed a bake actuator pump on my 2008 Prius. At 210000 and 15 years old a new one was to costly. The parts dept went on a search and found one in the after market and saved me half the cost of replacing it. Super nice people. Brian in the device dept went above and beyond to get me what I needed.

Facility is clean and buzzing with activity. The Sales Staff were friendly and efficient; along with a professional Financial Manager that handled all of the necessary paperwork for a Pennsylvania buyer purchasing a vehicle in Virginia. They even provided a full tank of gas for the long trip home.

Bryce took care of me in no time at all, great car and price! Thank you!!! Will recommend to everyone!

I’ve been to this location many times and each time, I’m met with wonderful customer service, excellent communication, and a 10/10 experience. Highly recommend!

Marcus was friendy, professional, and knowledgeable. He made our car buying experience great. Thanks Marcus!

When I called the dealership, I had already test-driven several other makes, but because we’ve had great experiences with Ford vehicles, I was happy to keep an open mind. I had been searching for a hybrid or PHEV for quite some time and noticed they had one of each listed online, so I scheduled an afternoon test drive. From the moment you arrive, you realize this dealership is extraordinary. They aren’t just focused on making a quick sale—they are genuinely committed to building relationships. Daniel greeted us right away and brought us two bottles of water, then escorted me to the vehicle with my name literally written on a large tag displayed in front of the store. That level of thoughtfulness immediately stood out. Daniel walked me through the exterior features and we began the test drive, during which I was able to test multiple functions and features at my own pace. After returning, he gave me a tour of the dealership and shared the many President’s Awards they’ve earned over the years—clearly well deserved. When it came time to talk numbers, they offered me a great deal. I wasn’t quite ready to commit, but then Joey, the manager, came over and asked if I wanted to drive the car home. I was already seriously considering purchasing it, but that simple act of trust and kindness sealed the deal. I’m almost 50 and a school teacher. The car is safe, but the respect I was shown in that moment was priceless. This dealership truly wants customers to feel confident and satisfied with their purchase, and they work hard to build lasting relationships. I can absolutely see why they win awards year after year. They have my vote as one of the very best Ford dealerships out there.

Very nice store and staff very friendly and helpful all kinds to choose from miles of vehicles might take a day to pick your vehicle

Good costumer service and very helpful it was what we expected plus they have nice cars

My salesman was so sweet and knowledgeable about the process. He made it easy and painless.I would recommended that you give this location a try

The last dealership I went to was terrible, employees didn't know what they were doing, terrible prices, scummy tactics. Hill's was the complete opposite. Jesse was great, he got me into the right car and didn't try to sell me a car I didn't want. Prices were fair, car has a warranty included in the listed price, and first oil change is free. If I'm still in the area when I need a new car, Hills is the place I'll go!

I have purchased several vehicles (3) from CarMax and plan to buy my next car from them too, as soon as I make up my mind which vehicle I want. They sell quality vehicles from my experience and go above and beyond for their customers. I especially like their new 30 day return policy. Last time I had a vehicle transferred from another store and was worried I'd have to buy it even if I didn't like it when it came in. No way- they assured me customer service was priority if I didn't want the car they didn't want me to buy it ! As it turned out, it was perfect for me, the price was fair and the service great. Reviews are very important when I'm going to buy anything, especially something that's as big of an investment as a vehicle. I don't understand how CarMax would not make all efforts to correct a problem. Do yourself a favor and give them a chance, my opinion, you won't be disappointed.

Mark was on his game. We had an awesome experience with drive time Torrance. If I had a choice I would do it all over again with this team. They made the process smooth and explained everything in front of you. No hidden secrets here at this dealership. The manager Charles also contacted me to let me know I was pre-approved and to come in and look at cars. Hands down best place to do business.

Johnny Williams was great to work with during our vehicle purchase. I would suggest using their service if you are ever in need of a vehicle.