Used 2018 Ford Explorer for sale near North Richland Hills, TX

The entire sales staff from salesman (Kenneth) to the new car director had a hand in making sure all my emails and questions were answered immediately. You can see the shear number of people below that were involved happily. I was never told the line "we just need you to come in..." once. Everything was done my way, on my terms and I never heard the "lemme go talk to my manager" lunacy you hear everywhere else. All I was told was "sit and relax and I'll take care of that for you." I've never seen a dealership operate this way. One of the smoothest purchases I've ever had. Well done.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

From the first phone call to signing the final paperwork the General Manager, saleperson, and the finance manager were extremely helpful. I will be bak to but ANOTHER automobile!!!!

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

Fantastic service from start to finish. The team delivered professional, high-quality work with clear, timely communication at every step. Gabbi was an exceptional advisor ? knowledgeable, responsive, and proactive ? and helped guide the process so everything was completed smoothly and without stress. Hands down the best in town for these services. I highly recommend them to anyone who wants reliable, efficient results and outstanding customer care

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

The dealership was clean compared to other places we visited and their customer service is top notch. I would definitely recommend this place for any buyer who wants a no pressure purchase

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

My brother-in-law recommended that I check out car max when needing to purchase a good used car. First I went on line to see what cars were available. I found exactly what I wanted, in my budget, at the Plano location. Luis Delatorre, my fabulous agent, at the Fort Worth, River Ranch Blvd., had the car transported to Fort Worth and I purchased it on sight! I Drove it around the block, and had all the paperwork efficiently delivered to me within 30 minutes! I've found my future dealership and will recommend Car Max to anyone who will listen to me!

Had a fair and easy negotiation on a used car. Adrian in sales was great! Ally paid for my Uber to pickup the car. After I drove car for several days and ~100 miles check engine light came on. Needed catalytic converter. I asked Adrian if Ally if could help, and they paid for the repair!

Fast friendly- Bob was the best 👍 from test drive to paper work 👏 will bring my daughters when they need their next car

I went to buy a cash car. I had a price range to follow. I looked at a Lexus 07 LS460. I was helped out in getting a deal for this car by Jesse. I had some some request to be addressed first, to make me feel better about the deal. I saw they where all made. Maybe not to a high standard but they were done. The whole process felt easy with no pressure. I never believed Jesse was playing games with me. Ever. All in all he sold me a car I wanted and at the price I wanted. What more can you ask for? It's a 07. It's got issues. Yes. It's a used car but the buying experience was never an issue. Would I go back to buy another one? Yes. Will I tell a friend? Yes. I just recommend you do your own research on the particular car your looking at. I did not and still got a good deal. Ask for Jesse.

My buying experience was seamless! My salesperson Dylan did an exceptional job of facilitating my purchase experience!

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

Good experience in dealing with Kerron at dallas lease returns, would Definitely buy another vehicle from him !

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

The dealership was fantastic overall. I worked with Charles Van Horn. He was great, very accommodating and laid back. Lane in finance was very difficult to work with, however. A simple task ended up taking several weeks, his communication and service was extremely poor. That is the only reason the review isn't 5 stars. I will probably go back for my next vehicle because of how great everything else was though.

The service department did a good job diagnosing and fixing my truck in a reasonable amount of time. Steve did a good job of keeping me informed throughout the process. Will definitely be taking it back for future services to come.

Marco is super good and he handled my need properly. He is quite soft spoken and understand the need before jumping the showing the cars. As per the selling price point, you guys are best in DFW area.