Used 2018 Ford Explorer for sale near Norwich, CT

I’m from out of town and had some minor damage to my car. It was enough that I would not be able to return home in a week. Galloway was the closest Ford dealer so I went there in spite of the 1 star reviews on this site. I couldn’t have been happier. Had no clue where to go as they have multiple buildings. Stopped in at the first one and met a woman at the desk who was friendly and guided me where to go. The next stop they all were most accommodating and in an effort to resolve my issue in the shortest amount of time since I had no reservation sent me to their quick lane building where Mauricio came to greet me. Basically took me under his wing as he looked things over, took me to his office and gave me a quote. I had to leave my vehicle while they ordered the parts and delivered the following day. Was given a ride in their free shuttle back to where I was staying in Cape Coral. Was called the next morning around 8:30 or so that it was complete and ready for pickup. They offered to come and get me but a friend gave me a ride over. Everything went so smoothly and my contact couldn’t have been better. Thanks to all that helped which could have gone much much worse.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Vic was a great aid in getting our new Expedition. Made the process eay. We will want to deal with him again for our next acquisition.

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

Jeremy Yingling was a great help getting the best deal possible to replace a stolen van. At an incredibly stressful time he was a liferaft.

This is my 4th Ford Explorer over the last 20 years and I am very happy. Every time I upgrade is nicer in every aspect. I am glad that after so many people telling me to just go to another style and company, I made the right decision.

Awesome buying experience. I loved that they introduced me to service after buying my car so I know exactly what to do when it rime to get my car serviced for the first time

Love the inside room, 3rd row seat and the fact that the 2nd and 3rd row can be collapsed. Love the rear camera and all of the functions of being able to bring my phone apps up on the screen. So good for our very busy, on the go lifestyle

What a nice man! After experiencing a clown show at Hamer Toyota, I was pleasantly surprised at how comfortable Ventura Toyota made the car buying process. Working with Eddie Wehmeyer was a no pressure, informative, honest, friendly, and easy procedure. I'm so glad I walked in VT's front door. I'm so thankful to have worked with such a nice guy. Kudos to Eddie

I’m absolutely in love with my 2018 Ford Explorer XLT! It’s exterior appearance is eye catching and the inside is so nice. Lots of room and meets all the needs for me and my family!

Very smooth process from picking out our car all the way to getting the keys and driving it home.When we first got married our first new car was a Sentra it was defendable and trouble free so we decided to buy another 30 yrs later .

The best car buying experience I’ve had and we’ve purchased a lot of vehicles. The salesperson Andrea was wonderful, informative and helpful! The sales manager, Tyler Winchell was also great! He got us a great deal on our Kia Sorento. He was friendly and gave us a discount that helped me get into a great Kia!

Be sure to ask for Clifton he works really hard for you he's honest and transparent

Wow! What a smooth and effortless experience!! I have to give a special shout out to Miguel, who helped my wife and myself buy an amazing used SUV - a beautiful Nissan Rogue full option for a great deal with affordable payment options. He was such an angel. Thank you Miguel. Thank you Magic Auto Sales. You are the best ❤️‍🔥🙏🏽 I recommend this used car dealership for anyone who doesn't want to get ripped off by preying dealers.

A smooth and pleasant car buying experience. George Parker was extremely helpful making the process as quick, easy and efficient as possible since I had an appointment to get to later that day. Thank you.

My husband and I bought a Hyundai tuscon hybrid last Saturday and we had a great experience. Adel was really knowledgeable and seemed like he really wanted to give us a good experience. He got us a really good deal for our trade in. Also when we told him what payment we wanted he made it happen. No pressure, just good friendly vibes! I highly recommend Hyundai round rock and ask for Adel!

I bought a new Subie from these folks and the whole process could not have been easier! Everyone I dealt with was very helpful and efficient. I was able to arrange pretty much everything via phone/email ahead of time, and once at the dealership, very quickly I had finalized the purchase and was headed home in my new car! No surprises, no games or hidden charges, no high pressure sales. Everything was clear and very straight forward. It was definitely worth the long drive for me to go up to Denver for the purchase.

Salesman was informative, kind, and patient wit all our questions. Not pushy either. We appreciated how friendly the whole staff was as well.

As always, another great service. The pick up and drop off service is very convenient. The service team has great communication and the work was completed as requested. My truck was thendropped back off at my place at work before I left for the day. Thank you!

The staff was friendly, competent and timely. They were aware of the recall,had the necessary parts in stock and completed the work while I waited … in a nice customer lounge.

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Steve Kirksey is the best service rep. He always takes care of us. I only do to Steve?s creek Mercedes for service because of Steve?s.

My boyfriend and I had an appointment with Zack Johnson at 11am today and we arrived early and was met by Zack. We proceeded to have a seat at his desk and advised what vehicle we were interested in 2022 Hyundai Tuscon SEL. Zack was very knowledgeable, respectful and courteous. He took the time to answer all of our questions, never rushed us and worked with us to get the payment to work within our budget. We had the best time in this dealership, not stressed and everything worked out and we left with our new car. Thank you for all you have done for us. Theresa and Jeff

Bought a 22 edge last year and a 24 f150 tremor at Christmas time. My salesman mike was good to deal with. Not impressed with their service as I had issues both times I used them. Would buy again, I'll skip the service department.

Jayden was extremely helpful! We had our eyes on a Palisade but ended buying a 2022 Nissan Pathfinder. No complaints at all.