Used 2019 Ford Explorer for sale near Bath, NY

The staff was friendly, competent and timely. They were aware of the recall,had the necessary parts in stock and completed the work while I waited … in a nice customer lounge.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Christian helped me out, I didnt end up buying anything but this is the best dealership experience ive had!

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

Jalen and Kevin were great to work with. Answered all of our questions and made the process smooth.

On my third explorer. Tried switching to a Durango and went back after 3 months lol. Great, reliable car! Super comfy! At 47k miles so far never had any issues (so far) except my hood started to rust but ford has a 5 year paint warranty so just had a new one put on a month ago and it’s perfect now

Darrin the Maintenance advisor did an awsome job grèeting and keeping his customers informed about the progress of there cars. During my total wait time he seemed to be the only active Maintenance advisor checking in customers. Due to his professionalism I will return to this dealership again.

I absolutely love this car! It is sporty, roomy and easy to drive. Besides those qualities, it comfortably accomodates my 6'6" husband! YAY! This is by far my favorite car ever!

Friendly fast efficient the lease process was very easy and they made me a great deal.. my repairs on my trade in lease were erased from my responsibility

We’re sold on always purchasing the Ford Explorer XLT. This is our third Explorer. Satisfied with the most recent latest purchase. We’re having fun learning it’s features.

I wanted to say Thank you to Ron Susi at Toyota Direct…He went above and beyond to help us purchase our new 2025 Tacoma TRD Sport.

My agent Brad is the best. Very informative about the car and did not push model. I took two days to decide and found the experience of buying a new car great.

Tylan R was very helpful, patient and informative,,I strongly recommend going to see him I will definitely be back for my next vehicle purch

I recently had the pleasure of working with Trey as my service advisor, and I cannot express enough how exceptional he was throughout the entire process. From the moment I arrived, Trey greeted me with a warm and friendly demeanor that immediately made me feel valued as a customer. Trey took the time to listen to my concerns and clearly communicated the service options available to me. His extensive knowledge and genuine passion for his work were evident, which gave me great confidence in his recommendations. He kept me informed every step of the way, providing updates on the progress and ensuring that all my questions were answered promptly. What truly sets Trey apart is his unwavering commitment to customer service. He goes above and beyond to ensure that every customer feels appreciated and understood. It's rare to find someone who not only gets the job done efficiently but also does so with such a positive attitude. Thanks to Trey, my experience was not just seamless but truly enjoyable. He exemplifies what great customer service should be, and I wholeheartedly recommend him to anyone looking for a service advisor who genuinely cares about their customers. Thank you, Trey, for your outstanding service!

Great experience both times recommended bought 2 cars there good service to great sales personnel

Always kind, helpful and courteous. Stick to their appointments and let you know of any concerns your vehicle may have. Thank you for being so attentive.

Tim was phenomenal from start to finish. Knowledgeable, honest, and genuinely cared about making the experience smooth and stress-free. Highly recommend asking for him.

Repairs were made in a very timely manner, extremely happy with my service adviser Drew, and the technician that made the repairs. Everyone at Criswell was friendly, and the facility was very clean.

Excellent customer service, went out and beyond even after their working hours to sell me the car.

The smoothest purchase I've ever experienced. Very professional and accommodating. From the moment I made the call set an appointment went to the dealership spoke with the salesman it was lined up with the stars. The car i purchased was meant for me the moment I seen it online.

Had a gash on front right tire. The service rep told me bring it in they looked at it and set me up with a new tire on the spot! He was the lead guy, big smile and excellent service !!

Be sure to ask for Clifton he works really hard for you he's honest and transparent

Message sent directly to salesperson: Hanna, I will be recommending YOU whenever I know of someone looking for a vehicle. When someone is making a major purchase, like buying a car, it is so important to have a sales person with genuine integrity and relentless focus on the customer. Your communication throughout the process has been stellar; always keeping me updated. I appreciated that you not only focused on the sale, but also on doing proactive work to facilitate a smooth transaction on a specific day, with my family's needs in mind. That 'extra' means a lot!

The people in the dealer ship war really helpful and bring all the information atention to me I felt good I will Defenetly recoje t this place to my friends for their service .