Used 2021 Ford Explorer for sale near Champlin, MN

I just bought my first car ever—a 2022 HR-V Sport—from Inver Grove Honda, and let me tell you, it was an adventure from start to finish. I came in solo, barely knew what questions to ask, and just knew I liked Hondas, wanted AWD, and had a budget. Erin greeted me like I was an old friend. As a young woman walking into a dealership alone, that level of kindness and comfort goes a long way. I ended up test driving two cars and while test driving she even asked if I was okay turning across traffic or preferred to go up to the stop light 🥹 (yes, it’s the small things). She stayed well past closing so I could call my parents, and even put together mock loan options for me while I figured out whether I was going to finance or pay in cash. Erin had a whole mock loan sheet with different interest rates made up for me. That night I decided I wanted to put a deposit down (which I learned is refundable, shoutout to Erin for that reassurance). Then I worked with Adrian on all the paperwork and warranties. He again stayed well after close and listened to me talk to 3 family members about my options. Truly told me what he thought about the warranties and if they were worth it. Explained different payment options for paying with cash— there was a lot I didn’t understand. I ended up paying in cash and I wired my money which took a day. Erin was texting me with updates and answering all my dumb questions. I picked the car up 2 days later and drove it home! Everything was perfect…until it wasn’t. Literally the next day after driving to work, I turned it on and some warning lights popped up. I backed it out of my spot—and it wouldn’t move forward. I’d owned the car for less than 24 hours. Absolute panic. I called the dealership. Lisa (I think!) answered and got me transferred to service right away. They arranged a tow. While I was waiting for the tow I called the dealership back and talked to Miriam. She reassured me through tears (I’m literally so dramatic)that I’d get a loaner car at no cost. When I got to the dealership in tears, Joe in service met me with total calm, let me show him what happened, and walked me through everything. I was documenting like a maniac (talking pictures of all the rental records even though Joe told me he would print me a copy) because at that point, I was convinced I had just bought a bad car! I asked to speak with a manager and met Greg—also amazing—and Adrian happened to be at Greg’s desk and remembered me. Im still crying at this point. I told them I wanted to go over my warranties and my rights, I know I just sounded crazy! Greg said, “Whether it’s a $4 fix or a $4 million fix, we’ll take care of it.” AND THEY DID. Now here’s the best part: The next morning, Justin from service calls and gently asks if I’d, by any chance, added a bling ring to my ignition. I sheepishly said “uh… yeah…” and he explained that it interfered with the key chip and triggered the anti-theft system (something like that). The whole breakdown? Totally my doing. And yet—they tested my battery, thought it was a little weak, replaced it for free, ran more diagnostics, got me a free tow,gave me a loaner CR-V (a very nice one, btw), and told me not to worry about gas since I was headed to a wedding in Wisconsin. When I came back to pickup my car, I asked about floor mats that were shown in the listing but didn’t come with the car. Greg couldn’t find the originals, so he handed me brand new all-weather mats instead. Justin offered to personally answer any future “how do I not break my car” questions and told me to call anytime. I left feeling like the most high-maintenance customer ever—but they never made me feel that way. They were patient, generous, and incredibly kind. They paid for the tow, diagnostics, a new battery, and floor mats—all because I got too excited about car accessories. And I know I made them all uncomfortable with my crying, however they didn’t show it and everyone was SO professional and unders

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Derek was a fantastic sales rep. Listened well and did all he could to provide us with the best value possible in line with our interests. I highly recommend this dealership!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Quick and friendly service. Provided good information and options about recommended services, but no pressure or coaxing. Clean and calm atmosphere. Plenty of space in waiting area. Reasonable price for services provided.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Clean facilities, exceptional customer service and very accommodating would highly recommend this dealer to anyone looking for repair service or buying a new or used vehicle.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Excellent customer service. Salesman Tom Sklar was exceptional, very clear and put no pressure to buy

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Jim Jessen was the best car salesman we have ever met. All the staff were wonderful. Jim went above and beyond to help us choose a used Ranger for our granddaughter. He set up our granddaughter’s phone, made sure her automatic lights were on as we were leaving after dark etc. I can’t say enough about his care and customer service. When the check engine light came on late that night, it only took a phone call to Jim to have us come in the next day. After 2 1/2 hours of them checking it over, they found the sensor was faulty. A part is ordered and will be installed when it arrives. All at no cost to us. For the inconvenience, they buffed the car getting any small scratches etc out. The 2019 Ranger was one owner Blue Certified with 72000 miles. We are having it undercoated, they got us in Wednesday and offered a rental car to drive while this was being done. Just have to return with full tank of gas. No high pressure anywhere. So happy we went there. Go to Inver Grove Ford for the best service. Make sure and ask for Jim “JJJ” Jessen!!!! You will not be disappointed. Jo Bunn

Kent Great service thanks for all your help in finding me a great van it was a pleasure working with you!

I was able to find exactly what I wanted and needed. Thanks! Process was so easy and very fast. Everyone is friendly and helpful. Will be back again.

I have purchased three different vehicles from this dealer, and each experience has been great. I never felt pressured to purchase something I did not want. Good selection of vehicles. Robby was great. He is new to this work, he did follow up to make sure eveything is going great with the purchase. I would like to see this dealership work on the service department more, as I had multiple issues getting my vehicles serviced at this location.

I went into Ford yesterday because I wanted a new truck. Jon W. was a dream to work with. It's been hard in the past being a woman and trying to go look at cars alone. But Jon was very respectful and very knowledgeable. He walked me through the whole process on how too trade in my car and went over am the numbers with me thoroughly. Couldn't have asked for a better experience!! Jon is my new car guy!!

EXCELLENT Customer Service!!! Everyone one that I met were TOP Notch!! Highly recommend it for buying experience!!!

Did not make a purchase but communicated via email with some of the staff which were cordial and no pressure.

Barry met us in the lot ,asked if he could help? when we were ready to try out a car He was prompt and polite even when tried out several vehicles, alway's polite and no pressure to buy, when we decided to buy he explained all the fee's and showed us bottom line, we will recommed this place to friends.

Very easy experience. Very nice facility. We enjoyed working with Patrick. Very good trade in value. They have a large selection of low mileage cars. It feels more like they are your consultant versus a salesperson. We will use them again for sure.

I brought my Ranger in for the 100K scheduled maintenance. The service advisor (Steven) was very professional and kept in communication during the day about what was being found and timing for completion. The shuttle service and drivers were great, they were nice enough to bring the truck back to the house after a snowstorm. The truck is running much better after the service work so I am glad I had it done. Thanks all for the wonderful work.

The whole team was pure joy to work with. They were very knowledgeable and were more than willing to go the extra mile to answer all my questions.