Used 2021 Ford Explorer for sale near Diamond Bar, CA

MAZEN MAGIC helped me with a Honda vehicle, and I appreciate his assistance. Norm Reeves Honda in Cerritos is my spot for a Honda vehicle, and I’d recommend MAZEN. He was able to answer all questions I had.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Bobby and Mark were super nice and super friendly. They asked what was my budget and suggested cars that were with my range.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

We bought our Sienna from this dealer 11 yrs ago. We always bring our car here for maintenance and repairs. They have good quality of service and sure to recommend to try bring your car to this dealer.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

I want to start off with the compassion this place has for the customers. I never once felt pressured for anything when being here and talking with the sales reps. I had the pleasure of doing business with Rami. He took things at my pace, was very understanding and I felt tried his hardest to get me into the car I so desperately wanted. He kept me updated on the car and walked me through each step making sure I was comfortable and answering my questions to reassure me of what was going on. Then came the gorgeous Vanessa who emailed me during the week to make sure my dream car was still available. When I went into the dealership she introduced herself and sat to talk to me even though I was working with Rami. She was very nice and also made my experience that much better. She honestly cared and I could tell by how passionately she spoke to me and could see it in her eyes. Last came Argenis who tried his hardest to get me the best deal I could handle. He was very professional and walked me through everything. He made the experience very comfortable and I am very pleased with my whole experience here. I would recommend 10/10. My best experience by far with any auto group.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

just want to let "Nick" in Electrical Tech dept Great Job!!!., Thanks! for finding the electrical problem with our 2014 Accent, and because of all the great service and help we received, we will keep coming back to Puente Hills Service. And also"Micah" for being on top of things and keeping me informed of my vehicle.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Everything went smoothly. I was shown the cars I was interested in, allowed to go in and see them thoroughly. All my questions were answered. I was shown features about the cars I was not necessarily familiar with. I test drove the car and once I selected the car I wanted, proceeded to purchase it and fill out the paperwork without any problems. The vehicle I chose is beautiful and drives well. I am very happy with the purchase of the car and the process to get it.

My name is Nazli Elisova and about 3 weeks ago we purchased my dream car beautiful Mach1 with my husband. I hope this review will see the management of Sunrise Ford and not going to ignore the fact that they have best seller Daniel! I found Sunrise Ford online gave a call and usually you can tell right away if the person are willing to do the job And interested to sell the car. I spoke to Daniel at first and he did amazing job. I wanna to say a huge thanks to him and all his team. That’s what I call a real hard workers who care about their job And do it on 100%.He’s responsible, very nice respectful and patient with his customers. We trusted him that’s was very important moment for us as a customers. Absolutely incredible experience working with Daniel and Ford Sunrise. We drove all the way down from Los Angeles and it was worth it. Thanks Daniel!

They doing the best, Joe and Pierre , helping me a lot, perfect choice, they have a great collection cars , the place is so clean , the cars so clean too,

Communication was good fast process ,they sell reliable cars at low prices thank you Daniel Sanchez for your help I will come back again soon.

dominique is an easy going sales person and made my experience comfortable to purchase my f-150

Good and fast service with Dillon. Right to the point and no nonsense. Would recommend.

Great experience and specially the treatment by Ali Khan and team. They made the car buying experience a pleasure. Nikesh and Zohayr were great too. This place is amazing and I will be recommending them to family and friends. Thank you Chino Hills Ford

Bought a Car from here and the costumer service was amazing especially Daniel he was very helpful

Everyone at Car Castle is wonderful including everyone in Management. Eddie in management was wonderful and assisted us with all the process. Come see them you won't be disappointed! 👍

No problems. Friendly sales persons. I'm probably the oldest Miata buyer they have sold one to, at 89 years old! I love my Miata!

Always fast and dood costumer service. Only prices a feel little hight for repairs.

Kind and reliable I loved the way they treat you welcome you how they are patient and understanding with what you are looking for.

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

It was a great experience and Dom was the best! We will definitely come back for our next purchase.

The staff was friendly, knowledgeable, and never pushy. They answered all my questions and made the entire car-buying process seamless.