Used 2021 Ford Explorer for sale near Irwindale, CA

First time buyer 12/12/2024 ..JP was able to help me with all my questions and needs to purchase my new sierra pro ..thank you JP you're awesome

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Mazen was awesome! He was very helpful and made the whole process very smooth. We were trying to figure out what choices we had, and Mazen narrowed it down for us especially since we have a family that is continuously growing. Excellent customer service and amazing overall experience. Thank you again, Mazen!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Adam did a nice job locating the vehicle I wanted to see. He went the extra mile tracking down the service manager, beginning the purchasing process, and ultimately ensuring the vehicle was ready for pick-up a week later. I found Adam to genuinely care that I had a good purchasing experience.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Went in just to look at a car and wound up buying it. Very easy, smooth and quick transaction. Been going to their service center for years.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

I would like to thank Zaman and the rest of the team for gettin the deal done good dude and ill be hittin your phone up in a few months to buy another car 🤞😁

It was a normal buying process. It took about three hours. Cylus was a good salesperson. I knew exactly what car I wanted so that process was easy.

I had a great experience with Sherry. She was sympathetic, kind, and responsive. In my opinion, she is a real “keeper (keep her)!

The experience here at Car Castle was by far the Best car buying experience my wife and i have ever had. Thank you Eddie the (Manager) for helping and assisting us with the whole buying process and for giving us a Great Deal!

Great communication when I needed a question answered about my vehicle being in the shop.

Great experience on my purchase had decided on a new vechile and appreciate what I got the price was a factor

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

once i arrived to the dealer, soon i have a personal attending my request, very profesional, always give them more options, always trying to get the best loan, im very satisfy with all the staff. make my experience one of the best

We were very happy to speak with Jesus Luna a sales consultant. He was very knowledgeable about the vehicle. He was understanding of our all our needs. This assured us we would stay within our budget.

I have not went to see a car yet so I will be there on sat

I wrote an earlier experience and I gave it a 1 point. Well the manager call and it changed everything. I tried removing my comment but it will not let me for some reason so I wanted to do an update. August 9, 2024 By Carlos from Pomona, CA Ford Chino Hills: I wanted to express my gratitude for your recent assistance in addressing the issues I encountered at Chino Hills Ford. Initially, my experience did not meet my expectations, but your proactive approach and dedication to resolving the situation made a significant difference. When you reached out and took the time to understand my concerns, it was clear that customer satisfaction is a top priority for your team. Your prompt actions and thoughtful solutions turned my experience from a challenging one into a highly positive one. I truly appreciate the extra effort you made to ensure all my needs were met and that everything was handled to my satisfaction. The improvements made have greatly enhanced my overall impression of Chino Hills Ford, and I am now very pleased with both the service and the outcome. I commend you and your team for the professionalism and commitment to resolving the situation effectively. Thank you once again for your exceptional support. I look forward to continuing my relationship with Chino Hills Ford and will be sure to recommend your services to others.

Smooth transaction and all the staff are very friendly. My salesman that assisted me George was very helpful. Will do business again,

Had the chance to stop by at one of the locations. Chris was very informative and had great customer service. Wanted to leave this review as a thank you for his great service.

I had the pleasure of working with Aldo and his manager Ricardo. They were both super nice and professional and really went above and beyond to make a deal with us that I was comfortable with. I will definitely come back and also recommend this place to anyone looking for great service. ASK FOR ALDO!

Randy at STG auto was amazing and professional. He was able to work with me to get the rate I want and super satisfied. Highly recommended!