Used 2021 Ford Explorer for sale near Justin, TX

WOW, I was pleasantly surprised by the outstanding customer service I received from this dealership. I had initially thought it was a big-name dealership that would pressure me into getting a co-signer or putting down a large down payment. However, I was pleasantly surprised by the friendly and helpful staff, especially Lori and John. Lori went above and beyond to help me buy the car I was eyeing with a not so high down payment. I truly appreciate the effort and dedication they put into making my purchase a smooth and hassle-free experience. No co-signer was required, and the down payment was manageable.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Adrian took great care of me and my car. He kept me updated on the progress of getting the diagnosis as to what was wrong. He provided an uber to get home and back to the service dept when the car was ready. It was ready exactly as he said it would be. Great customer service. Highly recommend Audi Plano service.

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Priscilla was great ask forher very helpful lovrly to work with got a nice car

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Very helpful & knowledgeable. Quick response & returned all phone calls. All representatives were sincerely engaged in providing a smooth transaction.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Excellent - Fred Guiette - Service Manager / Advisor at Park Place Grapevine TX - Fantastic Lexus Service 4/2025 from Fred Guiette at Park Place Lexus Grapevine ; Great service always and Fred is Excellent - very detailed , polite , kind, efficient and keeps you updated about service progress and goes out of his way to make sure all concerns are addressed and the service is done right - EXCELLENT ! FANTASTIC ! 10 stars !!! Thankyou ; sincerely C. Abraham "

Their service department is simply first class, Trou Dunn was service consultant and he did a remarkable job getting our rather unusual problem with out Infinit solved.

Very easy to get appointment. My Service Advisor was great, kept advised to my vehicle. When I picked up my vehicle it was washed and clean. They did a great job for me. This is a great dealership and I would higly reccommend this dealership.

Adrian was very helpful with my purchase. I drove from Burleson to the dealership in Addison. When I arrived, the VW beetle was parked out front ready for me to drive. He let my kids and I get in and do a test drive. There were a few things that I requested to be touched up on the car. Everything I requested was completed except for some paint touch ups on the hood and trunk. The car was really clean and I love it! I highly recommend Ally for your next car purchase.

This dealership understands how to assist the customer without being pushy and annoying. When we get ready to purchase this dealership will be among our first to contact.

My brother-in-law recommended that I check out car max when needing to purchase a good used car. First I went on line to see what cars were available. I found exactly what I wanted, in my budget, at the Plano location. Luis Delatorre, my fabulous agent, at the Fort Worth, River Ranch Blvd., had the car transported to Fort Worth and I purchased it on sight! I Drove it around the block, and had all the paperwork efficiently delivered to me within 30 minutes! I've found my future dealership and will recommend Car Max to anyone who will listen to me!

My wife's 2017 Edge Titanium needed service because the "wrench" light came on. Dropped it off and met with Odie Terry, our Service Advisor. Odie informed us that it will be a day or 2 before a tech could get to it because they are always so busy. Odie called me a couple of days later and said the battery wasn't getting enough volts to the sensors, creating numerous error codes. Replaced the battery and one code came back as a torque converter issue. Once we found out they would be keeping it awhile Odie arranged a rental car for us. Turns out the transmission needed a complete overhaul. Thank God for the 5 year/60k mile power train warranty, which covered everything! Took about a week but once we got it back it drove like a dream! Odie called me every 2 days to give me a progress report. He made what was a major inconvenience much more bearable. It's nice to know there's a dealership close to us we can totally trust to service our Edge and do everything right. Hats off to you Odie Terry, you are a true professional and an outstanding ambassador to the Ford Motor Company!

Always 10/10 service from Richard & Omar! I only let the team at David McDavid Frisco service my car. Families been a loyal customer for 20+ years.

Usually, when you have a bad outcome, people bash the service provider, but not in this case. I wasn't able to get approved without a down payment for a car. But I would like to take out the time and Thank Marcus England from the upmost, for the outstanding customer service, he has been giving me for the past 2 weeks. If you ever need a car, with challenging credit, please contact CarMax Fort worth. Marcus and the fantastic Finance team tried very hard to get me approved. I didn't get a car but the Customer Service shows that CarMax out value in there employees. Thanks so much, I pray Gods Blessings at this place, and that y'all sale 75 cars this weekend. Y.Thompson

I was very impressed that they had the car prepared for a test drive even with a very short notice. Chuck

The salesman, Joe Rodriguez, was very helpful and informative. I had no problem with communication. Everything was handled very Well. Everybody there was very professional. financing was excellent And I would definitely recommend this dealership. to anybody that was looking for a vehicle. Keep up the good work

Great buying experience, much better than other dealerships for buying a vehicle. They didn't force us to add an extended warranty or other typical dealership nonsense.

I am not one to place reviews but we experienced the most impressive service from Park Place Lexus. We purchased our second Lexus before realizing it did not have some of the features our older one did. We first talked to David Barrychuck, Parts Director, at Grapevine Park Place. We hadn't even bought our car at the Grapvine location. David went above and beyond to make sure we were taken care of. Everyone involved was great but David called several times to check on our status. We will trust him with all of our Lexus needs. Thank you so much Park Place Lexus!

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton