Used 2021 Ford Explorer for sale near Middle River, MD

Thank you Mike Mohr at Annapolis Volvo for making my purchase of my new 2026 XC 90 as seamless and pleasant of an experience as one could imagine. From the time of my initial email inquiry about a vehicle of interest to time of delivery and follow-up Mike was knowledgeable, friendly and not pushy, and clearly just interested in trying to earn our business by understanding what we were looking for and then working with his manager Christian to put together the best possible offer. Mike answered many, many questions on my part, including questions I had about a new 2025.5 offered at another dealer. Mike was open and honest, and clearly interested in ensuring my satisfaction with whatever purchasing decision I made. When I went to look at the vehicle on his lot that I was thinking about, he went through all of its features with me. Knowledgeable and highly professional. Best customer service I have had in a very long time. Since purchasing, Mike has followed up with me to see if I have any questions and to let me know he is there fore at anytime. I cannot say enough good things about this experience. I will definitely recommend him and Annapolis Volvo to friends and family going forward.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Many thanks to Richard Szumlanski, Ken Ehrhardt and Mark Conrad for making the ordering and delivery process seamless and informative. This is a highly motivated team of professionals who put maximum effort into pleasing the customer

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Chris Watson went well beyond the call of duty to make this the best buyers experience I have ever had in purchasing a car. I greatly appreciate the efforts to get me the car I wanted for a fair deal.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Came in, was greeted and salesman was knowledgeable and answered all my question. They even matched another quote for my trade in. 2nd VW sitting in driveway from dealership.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

My experience was mind-blowing from start to finish. My salesperson was Harold, and Sol the manager left me speechless. Let's just say as I was signing my paperwork for my new truck (that I am so in love with) and I said to Sol "as a woman I have never felt so safe at a dealership". Harold has been available for all my questions, and great with helping me understand the incredible technology my vehicle has to offer. I will shout to the mountain top that everyone thinking of purchasing a new vehicle should go see them. Hands down they are the BEST!!

Ben, my service manager, is great. He is very knowledgable, patient, and helpful. He takes the time to explain what the service entails and how long he estimates the repair will take to complete. He keeps me informed during the process.

Stupid accident brought me to see Mike in the body shop. Second time the garage door gouged the hatch. Mike took the car right away fixed it and cleaned it up better than when I dropped it off. Thanks Mike, great job.

I’ve been talking with Athina Batis, the sales manager. She has been super helpful and on top of everything to help get me going, I’m from MA and drove down to buy a truck and needed plates and registration help. She went above and beyond to make sure I had everything I needed. Can’t thank her enough!! Highly recommend her for anyone looking to purchase a vehicle from the dealership!

I highly recommend Koons Ford Lincoln of Annapolis in MD.They are not the "typical" dealership. I worked with Chuck, but all the employees I encountered were professional and prompt. No pressure at all, nada! They even stayed late Chuck & Tedd for me and my daughter to come test drive, then buy. My daughter really loves her 🚙 car and very happy with your Help Chuck Greenlee.

My Service Advisor Matt McCann was very helpful and courteous. I was very happy and grateful for his help.

Dealership personnel were excellent. Car was beautifully presented and the whole process was straightforward and easy. A great example of how a dealership experience should be.

After a bad experience at another Honda dealership, Norris was a breath of fresh air! Reilly, the sales manager and the finance manager were so kind, caring and really worked with us. It was honestly the best experience we have had buying a car!

Excellent service department time after time. Whether you are bringing in your SUV in for a routine service or a problem. They are knowledgeable, pleasant and very helpful. I wouldn?t go anywhere else.