Used 2021 Ford Explorer for sale near Norco, CA

First time buyer 12/12/2024 ..JP was able to help me with all my questions and needs to purchase my new sierra pro ..thank you JP you're awesome

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

It was a normal buying process. It took about three hours. Cylus was a good salesperson. I knew exactly what car I wanted so that process was easy.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Although the car we wanted didnt work out, the customer service was excellent. MARCUS is a STAR! He should be in management. I have brought many mercedes in the past. Carmax is turning the tide when it comes to purchasing vehicles. The best thing to do when you buy any car is to take it to another mechanic, and then bring it back to the place to be fixed within the warranty period. The Truck I purchased from them a year ago had a few issues but they did take care of it and I've not have any problems since. Carmax has set the bar high for purchasing returning and anything to do with cars. BRAVO!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Our salesmen, Miguel and Oscar were very helpful as we went thru this car-buying process, Miguel even helped me set up my bluetooth before I left for home .......... I would recommend Car Max- this is our 2nd vehicle purchase at this location.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

Roy went above and beyond in making sure I am happy with my deal. He called me days later to follow up. That is the kind of after-sales service you would like. The dealership is also clean and very accessible. I would highly recommend this dealership to all my friends and family.

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

I had a great experience at California Motors Direct. Eddie was incredibly helpful and made the whole process smooth and stress-free. I had my toddler son with me, and the team went above and beyond to make sure we were both comfortable during our visit. They were professional, patient, and very accommodating. I truly appreciated the excellent customer service and would definitely recommend California Motors Direct to anyone looking for a positive car-buying experience.

I have purchased 2 cars at Fairview Ford and both have been through there internet sales department. The process was quick and I got most of it done on the phone and email before I even stepped foot at there dealership. Most other dealerships tried to get me to come in before discussing numbers, but Fairview gave me my numbers up front and worked with me even though my credit was not the greatest. There service department is quick and very nice, I have had 2 oil changes and it was nice that they had a del taco right next door too!!!

There’s some issues / delays happening when it comes to releasing the vehicle. But all well is done and everything is taking care of. Thats how “Jonny Alcantar” Sales representatives he is. He make sure that his customers have 100% very satisfied and very happy. He’s very understanding, patience, and he’s absolutely gave his time to reply all the calls and text messages too. Of all the dealerships i visited he’s very different and treated you as family member. Thumbs-up for him. Highly Recommended the California Motor Trade Norco.

Great communication when I needed a question answered about my vehicle being in the shop.

So i went in already knowing what i wanted. Had my appointment already made and he was there waiting for me no issues. It was kind of strange to me how he didn’t know where the vehicles were so we had to go look for it. We walked for a bit then got into another vehicle to search for the vehicle. I think the lot and vehicle locations should be better situated. The buying process was easy and smooth. When the car was purchased i was waiting for a final cleaning and check of the car. This took forever. When i finally got the car. The inside of the windows were still dirty you can see the finger prints and the rear emblem had some chemical in it that oxidized the emblem. It took them a long time to seem like nothing had been done properly. I did appreciate the person helloing me to keep checking on me and letting me know the status instead of leaving me. The clean process and check process of the car needs to be better managed. It shouldn’t take that long for a half xxx job.

Enjoyed my experience here at this dealership. Came out with a brand new car! Anthony was extremely helpful and guided us to find the car we were looking for.

Chase in the sales department recently helped me with my new family vehicle. I have always used him as my contact for sales related items. He is extremely knowledgeable with current market trends and is fair and honest. I would highly recommend him to my family and friends. Thank you again sir.

I worked with salesman Travis and he walked me through the whole process with no pressure. He is definitely an expert on Raptors and let me know everything about it. I will definitely be enjoying my Raptor out of in Jurassic Park aka 405 fwy

Not happy with the degree of energy some employees/ sales people were and most likely won’t come back or recommended Although Dom Was excellent With his communication and care He was one of the only one here with people skills

Keshan and Hamsa were Great through the whole process fast and quick will definitely buy again

Randy was solid, he helped me & my friend the car we wanted. We got a good price and overall the service was excellent there. I would highly recommend coming here for a used car !

Carlos was very helpful and patient with us. He showed sincerity and honesty in his work and towards us. Overall, it was a great experience buying a car in this dealership.

Chris was sales guy and very pleasant and straightforward. Didn't like dealership policies of forced add ons that made the price not affordable anymore. They advertise a low price and then add another $2-3K. feels wrong to me. wouldn't buy from them.

The experience here at Car Castle was by far the Best car buying experience my wife and i have ever had. Thank you Eddie the (Manager) for helping and assisting us with the whole buying process and for giving us a Great Deal!

Jerry from the start helped me every step of the way, did everything he could. Very friendly, whole staff made us feel welcomed. I am still thankful they were able to make it all happen. Definitely recommend going to WCA!!