Used 2021 Ford Explorer for sale near Ortonville, MI

Sam is always fantastic! I have been going there for almost 25 years and he has always been a great salesman. I always know what to expect and he always has things in order and ready to go.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I’m glad they offer both courtesy drop off AND pick up from your home within a certain mileage, other dealership closer to home does not

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I would like to commend used car salesman Will Dennis for being kind, friendly, and helpful while finding me the right car. I was injured and the extra service was very appreciated

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Only problem was the invoice said that the air filter wasn?t checked then on the back side of Check list said it was. But it wasn?t checked. Transparency needs to be cleared up. I believe this should be part of the multi point check list

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

I went to Shea Buick GMC because their inventory of preowned vehicles had many selections of the models that met my needs as far as mileage, year of manufacture and price. I actually bought the vehicle I had been the most interested in since March. I made an appointment, the salesman met me at the door and had the vehicle I was interested in with the air running ready for a test drive. It was perfect! We added a tonneau to the package, agreed on a price for the trade-in and the purchase price for the truck I bought. We arranged for the insurance, the installation of the tonneau and for a pick up time at my convenience. All was done in a matter of 2 hours! Everyone I worked with was kind, focused and professional... the efficiency of the transaction speaks volumes to the dedication of Sheas' staff!

First time Explorer owner, had an Expedition that I loved but it was too high for my wife, so it went to our son. The Explorer Limited is lower, but still higher than a crossover or sedan which helps my visability. Love the electronics but concerned that they will have problems later on so I purchased a dealer extended warranty (bumper to bumper) that is 10 years 125,000 additional miles for piece of mind. Car drives like a dream, is VERY comfortable, has more than enough power even with the 4cyl (used to V8's). Gas mileage even with 4WD is great (23 city and almost 29 highway) not climbing hills. We will see how it does when we go north.

Service was very good. Large repair. Advisor stayed in contact with me often. My vehicle was at dealership overnight.

Super people who made the buying experience a joy. Go there, they’ll take care of you.

I interacted with many dealerships big and small to choose my new vehicle. I LOVE how easy it is to talk with this dealership. When you make contact they put you in an optional text chat so anytime you have a question you text it and they get back to you usually very quickly. We worked with Garrett and even. Though we were very wishy washy and changed our minds on what we wanted many times he was very patient and helpful. He also gave many suggestions that actually we turned out to love better than what we were originally looking for. They worked hard for us on financing and options and gave us several options to choose from. After the sale Garrett didnt disappear...he still answered our messages and talked with his manager about some questions we had. We were very happy that he helped us even after the sale! I highly recommend Suburban Toyota FH and highly recommend Garrett!!!

Had a great experience working with Nate Brown. He is knowledgeabled, friendly, and professional! Nate helped me find the right vehicle for my college-aged daughter. Nice work Nate keep it going! Satisfied customer Don

Very happy with the used car price transparency. I was able to see how my car placed in the market. My Salesperson Kobe was friendly and knowledgeable.

The purchase experience was efficient and the dealership personnel were very professional and helpful. I would recommend this dealership. I will be back the next time I am looking for a new vehicle.

Customer reps do a great job of maintaining awareness of whole service process. They kept waiting customers apprised of timing, etc. Customer reps are cordial and professional

My car developed a problem, (engine light stayed on) and reduced engine power. The service department set a date and time to bring my car in and offered to provide a loaner car. I brought my car in on the scheduled date & time. The loaner car was washed, gassed up and ready for pick up. The repair was done in a few days; part of the repair cost was covered by warranty and my car runs great. The service department made this a painless process.

Great team very patient salesman Mike Bellant i never write these but would like to tell others that going there will change your perception of used car salesmen. Thanks again i will be back Rick

My recall service appointment on 9/7/23 was reschedule by Jason Jackson. The reason was the tech going to be out for my original appointment which was 9/8/23. Jason Jackson service consultant at Suburban took care of me very well, I also ask him can we do the works package for an oil change with tire rotation. He said sure we can fit that in with your recall. Jason customer service is always on point and over the top.

Dropped off my vehicle for its first routine oil change. Very friendly service staff greeted me with a smile. My service was completed in less time than expected. I wouldn't take my vehicle to any other dealership. The customer service was great and worth the drive.

Madison was very helpful and very consistent in her efforts and checking on my current interest. She is a very good sales person.

This Review all about Sharr Garza! She is the only person you want to deal with at this location. The patience and time she took explaining things to me was above and beyond appreciated. She communicated and even double checked my car and found things the collision shop missed and I wasn’t even upset about it because she was honest, upfront, and got everything ordered and fixed right away! She really makes it a point to make sure the customer is fully taken care of and satisfied with their service! As far as I’m concerned she should be the Manager of this location! Employees there could really learn a lot from the way she does things.

We were hundreds of.mikes from home and had tire issues. Matt White and all staff we dealt with were amazing. Our vehicle needed an odd size tire and Matt located tires at a local busi ess and was able to have them delivered promptly. We were so impressed we decided to buy four tires due to a buy three and get one free offer and a rebate. We asked for an alignment and the mechanic determined it was not needed. We could have been taken advantage of and were not.