Used 2022 Ford Explorer XLT for sale near Maple Glen, PA

Overall, I had a good experience here. My sales rep, Miguel, was fantastic. He was very personable and accommodating. I came in with a specific car in mind that I found online. I was able to test drive it right away and bought the car that same day. My trade-in process was pretty seamless as well. I felt I got a fair price and they handled everything. I felt like they were a little unwilling to work with me on the price of the car that I was buying as well as some of the add-ons and other fees. But what can you do? My one complaint would be about the manager that was working that day. I could overhear them discussing my situation with the trade-in and my requests for negotiation, and it was quite disrespectful not just to me, but to the sales rep as well. If I was working directly with that individual, I would not have bought the car. I am not lowering my review because as I said, I thought my rep was fantastic, but I will remember that the next time I want to buy a car.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Found the truck I was looking for online and contacted Springfield Ford through an email. They responded quickly, answered all my questions and were willing to work to earn my business. Alicia Sparks from internet sales was very helpful and was able to arrange everything for me. The day of purchase was a breeze and Tom made everything quick and easy. Great buying experience and would highly recommend checking Springfield Ford out for your next new vehicle purchase .

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

The communication was great. The manager, Zane, was really fantastic. He kept me up to date with with the repairs and provided accurate pricing before work started. It was a great experience and I would definitely go back in the future.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

It was good and in a reasonable amount of time. I was explained clearly and I was given the cost before I signed for the work.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

I have had the blessing of dealing with James Kovack two times - once in connection with the sale of my leased 2021 RAV 4, the other time witnessing the sale of my sister's 2021 RAV 4. At that time ( my sister's visit) based on my experience, she requested James to work with her. My sister's experience and mine mirrored each others. James was kind, patient, respectful, efficient, knowledgeable, and possessed all of the attributes one would expect in dealing with someone in his position. My sister's experience required a little more work and James, in consultation with his supervisor, Qu'ran Gordon, got the job done. Both men were as courteous and respectful of the situation as they could be and both men should be considered ASSETS to Carmax of Langhorne. My sister and I are most pleased with the outcomes of both of our experiences and will recommend Carmax, but in particular James Kovack and Qu'ran Gordon for their fine work.

Great, reliable service. They did forget to put air in my tires....lol! Always friendly. TV in wait room needs to be fixed! Check in a breeze.

Hands-down, absolutely one of the best dealerships to go to down friendly people great company and will do anything for you!

Went in to just find out some prices. Salesman located a truck that meet my needs and price range and had it ready for Me the next day. Can?t say enough good things about them.

I had a wonderful experience with Rolls Auto. Salesman Bill was very patient, kind and helpful. Thanks Rolls Auto. You guys ROCK!!!

Kevin sold me my first non-Jeep car! I am so satisfied with his skills in helping me find what was suitable for me and my lifestyle. He was patient, non-pushy and I had the best car shopping experience yet.

I get my Ford 2006 Explorer Serviced here and just tripped 245,000 miles without any major problems!!! Every time I come in for their Works Service and need anything other than the oil change, Chris Kolody treats me like I'm some sort of Ford celebrity. He is truly a trusted advisor when it comes to anything on my car and goes out of his way with me and I am sure others to take care of them. First ballot Hall Of Fame inductee if you ever have one.

My experience today was excellent. I was in and out for an oil change very quick.

I'm from Colorado and buying a car out of state is so nerve wracking. Tony & Syndie were awesome to work with. Tony provided specific details I was needing to the car and great videos. Every time I asked a question, I was told the keys to the car are with the GM. This was so meaningful to me as no one is allowed to mess with the cars unless they are serious and go through the process which is a huge advantage to the buyer. Obviously, the GM is highly competent & knows how to run a multimillion-dollar dealership & knows how to exceed buyers' expectations. I look forward to finalizing & the delivery process. The hard part is over!!

Erica from Miller sales beat every dealers out the door price on a new truck and then told me she could beat my credit unions rate. She did by 2.5% and the manager gave me an extra 1000 off for financing through Ford AFTER I was approved at a lower rate. True sales lady that cuts through all the unwanted salesman tactics. Erica knows her job and is supported by an honest manager. Best car buying experience in 20 years and I buy a new vehicle every two years. Finding a service dept that is just as great was the icing on the cake. Mark had my truck prepped exactly as I asked when had my first service done. Miller w Erica has my family's Ford buisness from now on.

Anthony was a good customer service to me. Kept me updated on when my car was being completed for the recall. Kudos Ant

From initial contact to after the sale, Johnson Ford was a pleasure to work with. No hassle, friendly, courteous, respectful and knowledgeable.

Bought a used car and found the windshield was cracked under the wiper blades and they replaced it .

Went to this dealer for the first time to take my 2012 Focus to address transmission failure. Previous dealers had not met my expectations for customer service (Listening, following up, proactive safety concerns). Each person I dealt with at this dealership was courteous, responsive, concerned and followed up. This without any prior relationship with anyone at the dealer. They are busy and can't always achieve Instant results, but any time invested by the customer is worth it in the quality of service. So happy to know that there is a dealer out there who values quality as well as customer satisfaction.

Our experience with Chapman Ford of Horsham was our second time dealing with a Chapman Auto Group Dealership. Both experiences were fantastic! We placed our order with Ashlie for a 2024 Ford F150. She was very helpful throughout the process and kept us up to date on our order status. Once the truck arrived at the dealership, we worked with John to get the lease deal figured out. He was very responsive and knowledgeable. When we arrived to pick up the truck, we worked with Liz who also handled our Grand Cherokee pick up and is always a pleasure to work with. Steve in sales helped to find a last minute offer from Ford and saved us some additional money on the truck which was very much appreciated! Finally, Kyle assisted in finalizing the financing. He was very knowledgeable and efficient and was able to answer any questions we had. The process was very quick but did not feel rushed. Overall, our experiences with Chapman dealerships have been nothing short of exceptional. The dedication and professionalism of Ashlie, John, Liz, Kyle, Steve, and the entire team show their commitment to a great buying experience. We have full confidence in recommending Chapman Ford of Horsham to friends and family, knowing that they will receive the same outstanding service that we have experienced firsthand.