Used 2023 Ford Explorer for sale near Fort Worth, TX

I'd argue my experience here was more like a 3.5 than a four, but it wasn't too bad. Of course there was the typical salesman crap you'd expect, even if you're just in the looking phase. But overall the dealership was clean and well kept, and other times I've been to this dealership for service they have been professional. But I have not bought from them. Even though my one experience looking at cars here was average, all things considered I'd say this is a good place.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Scheduled 60k service - went over exactly the services I needed and what I didn't need because I had already taken care of it myself, i.e. oil change, tire rotation, wiper blade replacement, etc. That way I didn't pay for anything that I didn't need.

Thanks Ralph for your knowledge and help in our car buying experience. I would highly recommend Shottenkirk Toyota Weatherford to all my friends and family.

I had a great experience! I definitely will recommend Texas Nissan of Grapevine. My Sales Person Clinton was awesome!!

He worked so well with me and made sure I was comfortable to make payments and kept me in my budget

Bought a car from Houston and Rodney, great and easy experience, answered all my questions and finished in good time.

The best car dealer I’ve ever been to in my lifetime. No sales pitches, no upwelling, no pressure. It’s really the total opposite of what I expected to get when looking for my first car in a decade. Everyone there is super nice and really easy going I would definitely buy a car from them again and would tell other people to do the same.

It was a pleasure working with Trevor. No hidden fees, no dealer add-ons, everything was full disclosure. I highly recommend this dealership. Thank you!

Everyone we came in contact with were great and went out of their way to be nice. Very accommodating to me and my friend who is very Indecisive. Great bunch of guys and will highly reccomendations!

Oil change, tire rotation and car wash completed ++ I would recommend changing your survey guidelines providing a review of 25 words is over the top, should be at least 25 characters

Josue Sosa was very professional and guided through the entire process. He clearly explained what I needed and was able to secure me in a vehicle that I'm very happy with.

Highly recommend to all friends and family ! If you want to be out in less than a hour this is the place !

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Robbie, my salesman, was outstanding!! He made it painless and is absolutely customer focused. Pricing was ultra-competitive. Dealership was clean. We will definitely go back.

Great prices and fast and friendly people. Would certainly send anyone I knew looking for a Pre Owned vehicle here first. I had the greatest sales Person Serita Miller.

On time and courteous. Made transaction easy and pain free. Very courteous and very professional

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!