Used 2023 Ford Explorer for sale near Grand Prairie, TX

Excellent and attentive service advisor and staff. The BMW of Arlington staff communicated with me leading up to my service date, advised me where my car was on the maintenance schedule, made sure I was comfortable as I waited, got me out quickly so I could return to work. It was a great service experience and Mohammed (advisor) was awesome!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Worked with Jayson. Great guy. Stay firm on the price they display. They do great business. Good interest rate offered too!

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I purchased an F150 right off the showroom floor, and the entire experience was fantastic. We negotiated for about two weeks, but the final outcome was definitely worth it. Thank you, Grand Prairie Ford! Eric Hernandez

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Moody Sterling was awesome going over everything and being patient while I ask all my questions. I would recommend him to anyone looking for a new vehicle.

The customer service was excellent and the service was fast. This is my first experience but it will not be my last. Thank you Clay Cooley.

I talked to Damon for a week about a Volkswagen car and he gave me all the information I need. I am living in the Houston area, so he kept in touch with me during the week to let me know that the car was still available for sale. He added $15 for the test drive out of his pocket so that i try the car. He was friendly and approachable during the transaction as well, and he was answered all the questions I had, without being annoyed. I recommend him and Hertz Car Sales.

Our sales person Samuel was accommodating, helpful, made sure we knew all of our options, and made the process so much easier. Sheryl in the back office where I signed all of the new owner paperwork and forms made it so much fun! Great staff. I came there to get a used car because my husband had such a great experience there last year getting his car.

Excellent customer experience. Took the extra steps to make sure a loaner car was available for my use during the repair. Finished the repair faster than expected.

My wife and I purchased a CX9 at Hiley Mazda of Hurst in December of 2021. It was a great experience. I took the vehicle in for a recall item today and had the best experience ever from a service department. The service advisor was Sixtos Rodriguez. He is amazing at customer service. I highly recommend Hiley Mazda.

Mr. Adriano Silva really surprised us with his excellent customer service! Something you don't get to experience very much anymore. I was extremely impressed with his professionalism. He politely approached us and talked to us before we told him what we were looking for, once he knew what we wanted he went straight to finding exactly what we wanted! That place is full of cheerful people and all willing to help you, no rolling eyes when I asked a question, no interruption while I spoke, overall, it was a great experience!

This experience has been nothing short a miracle for me. Trey and Chris are definitely a valuable asset to this Dealership. Customer Service and hospitality is AAA. They made the whole experience wonderful with memories that will last a lifetime. God sent me the perfect Dealership with the perfect people on my team. I give all the glory to God. May this Dealership continue to grow in all areas..Thank you God .Thank Vandergriff Honda..

Mr. Nana Buah and George Lewis III helped us looked for and buy a car today. it was a pleasure meeting and a privilege to have them help with the purchase of a Toyota sentra. Extremely knowledgeable, professional and very kind. We have bought many cars over the years and this was the best experience we have ever had with salesman and business managers. Well done Mr. Buah and Mr. Lewis. Thank you for answering our questions and taking the time to explain all the paper work.

Scheduled 60k service - went over exactly the services I needed and what I didn't need because I had already taken care of it myself, i.e. oil change, tire rotation, wiper blade replacement, etc. That way I didn't pay for anything that I didn't need.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Buying a car from Clay Cooley was one of the best experiences I’ve had. The car was exactly what I was looking for. Communication was easy, and they made sure everything was ready for a smooth, quick sale. Super friendly and honest. I would definitely buy from Hector and Trevor again or recommend to anyone looking for a good deal on a car!

This is a great place. I personally recommend working with Kelly in sales and Malcolm in finance. Blake in finance is also good but new to the finance department so Malcolm would be your best option. I left a very negative review after I felt like I had been completely taken advantage of by them on Saturday and was on the hook for a loan worth twice what the car was worth brand new. They completely took care of me and I got into a different car that was the same make and model but cheaper. My deal went from 34,000 total to 20,000 total after reworking it. I will say they want to add lots of stuff into the deal. It isn't necessarily bad but it adds up and I was unwilling to accept that. They will try to keep all or some of it on and if you don't want it then fight for the price you want and read the website to know their policies and guarantees. I will also leave this as a disclaimer, I would be selective about what salesperson you work with. My Mom overheard one of the guys complaining about how he was one sale away from a bonus and some lady wasted two hours of his time and backed it because she was incompetent. I saw the lady he was talking about and she was older and said very clearly she had someone waiting on her for some time now and could not stay longer. I also briefly worked with some other guy in the finance department who was pretty rude and I didn't enjoy that. I don't remember his name though. Kelly is a genuine person and a great saleswoman. You can trust her. It seems like some of the staff are a little more money focused and trying to help themselves more than the customer so beware. I also want to point out one of the managers introduced himself to me and was very kind. Also very apologetic over how things went the first day and I really appreciated it. Good place and some really good people. I had some mixed feelings with this experience but the likes of Malcolm, Kelly, and Blake and how they handled making things right with me overwhelmingly changed my overall experience to a positive--hence the 5 star review. Kevin C. Dallas, TX 150 Feb 8, 2025 Mariah was great. She was patient. She didn't pressure me in any way. The vehicle I wanted turned out to be a different vehicle. The manager was great and made sure I was happy with the car I was getting. Financing was easy. It was a great experience.

Omar was great! Easy to work with, very knowledgeable, up front and honest. Would recommend Omar.