Used Ford Explorer for Sale in Grand Prairie, TX

Dakota R had the best customer service and also gave me a lot of information for my vehicle i am looking at when i am ready I’ll be buying from him !

About the dealership & scheduling: This is by far the biggest showroom for used cars I had been to. It also attracts huge crowds, esp on weekends. But the front desk and agents are quite efficient. 5 stars for that. Inventory & Pricing: For several cars I was interested in, DriversSelect seems to have the lowest prices. For the particular car I was looking for, they were the only that had in the inventory. Certainly, 5 starts for competitive pricing. Buying experience: Most of the pre-work is done online, email, text etc. On the day of purchase, after test driving, there isn't any pressure except occasional email pings. I had to spend ~ 3 hrs from start to finish. Not too bad based on my previous experiences. They, however, try to sell hard the extended warranty. Their mortgaging options are also quite limited - its somewhat competitive, but you are out of luck if you want to finance the car with a credit union. 4 stars for that. Agent Experience; Dan Dasch was my agent. Super friendly to work with. The one-stop agent for everything is welcome (though he had to bring in a "specialist" to sell me the extended warranty after I refused it initially). 5 stars for that. Overall: This is one of the pleasant experiences I had with car buying. If you are in the market for cars, worth checking them out. 5 stars overall.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Wes Kammer (Sales General Manager) and Tom Phan (Senior Sales Advisor) at Vandergriff Acura are very professional advisors with excellent customer service skills and knowledge about their cars and financial opportunities to lease or buy with the customer's best interest in mind. They both listened patiently to my needs and offered me an excellent lease opportunity and a fair trade-in value for my previously financed RDX. Wes and Tom were always welcoming, patient, and not pushy giving me several days to make up my mind about several financial scenarios I could afford given my other financial obligations. Wes and Tom were very truthful and worked with me to get a fair and aggressive offer, and didn't hide anything from me, as I independently corroborated with my personal web research. I visited Goodson and David McDavid Acura, just because they worked with Costco, but Vandergriff Acura was better in every respect. Wes and Tom, are consummate sales professionals who follow up without being pushy and had my best interest in mind as they explained to me the pros and cons of buying vs leasing thoroughly, and answered every question I had. They both are truly good advisors, rather than salesmen, and are perfectly OK not getting my business if they know it wouldn't benefit me personally. That is true honesty and I appreciated it. As advisors they have consistently provided me with the best car sales experience because they are friendly (smile) even when others would get impatient with my questions; they follow up; and they are always truthful, hiding nothing from me. Tom accompanied me to a test drive, and explained every feature of the new RDX 2019 thoroughly, as well as helped me set up my data after the deal. In the past I always had taken my Acura cars to be serviced at Vandergriff, because they have knowledgeable professionals, aggressive prices and excellent customer service. I amply recommend Vandergriff Acura for all your Acura needs. They will take good care of you. Truly, Edward Alvarez RDX 2019 leasing (Nov 2018) and trade-in of financed RDX 2017

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Found this place on cars website , made our way down this past Saturday and dealt with Paul. Unfortunately due to past decisions, I couldn't get financed for the vehicle I was looking for. I ended up not buying, I took 2 hours of his time and wanted to express my gratitude but I will be back soon, thanks Paul for all your help.

This car does everything we need it to do and the AP for remote starting and vehicle health report is incredible.. the only fault we found in this entire car is the built in garage door opener needs major improvement we had to have it replaced the first week we owned the car and even after replacement it still is very intermittent and you must literally be in the drive way if it works at all. But outside of the garage door opener this car is incredible.

I can't say enough good things about this wonderful dealership! Asst. Service Mgr. Josh Martin was kind and considerate. I had some financial problems but they worked with me and their customer service was just excellent. What a blessing! God bless these people!

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

We were not able to come to an agreement, my trade wasn’t worth what I had hoped, but the experience was amazing. I am selling my car myself and will be back to buy the vehicle I had found at the dealership.

I purchased my new Toyota C-HR 2018 at Toyota of Dallas at the lowest price that I can find in DFW metroplex during last Memorial Day 5/28. The selections of all models at this dealer are so huge and the staffs are so friendly and knowledgeable. Although this was a very busy Memorial Day, they managed to complete my purchase in the shortest time that they can and so much quickier than I can expect. From saleperson to sale manager to finance manager, they are all truly professionals ! I strongly recommend this dealer. When you are in need for a new car, you should visit to believe it !

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

I am are a loyal Toyata customer so once I decided my new car would be a 2017 RAV4, I contacted serveral Toyota dealers in DFW online...giving them my simple list: color preference, trim package and a couple of optional items. I let them know I would be makng the purchase within a couple of days, cash pay, very simple and the best price would get my business. Doug Johnson went above and beyond...he responsed quickly not only with the best price but a short video of the interior and exterior of the exact RAV4 I would end up purchasing just two days later. I set up a time to make tmy purchase on the Friday of Memorial Day weekend so the dealership was very busy. Doug greeted me and had all the paperwork possible prepared ahead of time; he was professional and courteous. Doug made sure to answer any questions I had, made sure I had everything I needed and expected. So, I was in and out in no time This was the best buying experience I have had with a Toyota Dealership. I would most definately recommend Doug Johnson with Toyota of Dallas to family and friends. Love my new car :)

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Tut was the ONLY person on a rainy day that was willing to help me find out some information on a 2017 F250 on the lot. Not a single sales guy (or the other finance guys he was near stepped up). His personality is very energetic and personable. He got my sense of humor and played along. If I HAD to go through Ford for financing, I have a feeling he would have made my experience the BEST I'd ever had. He was sad that I brought my own NFCU check and I was sad I didn't get to close with him (David was cool but not Tut cool). Eddie - Made my negotiations pretty painless and was quick to ensure I had first dibs on the truck I was considering; Only other thing I wish I'd gotten would have have gotten my Military appreciation or Ford Loyalty $$ on this deal. Jimmie - SYNC guru that even I stumped (LOL) Ezra - You were the one guy that I felt I could talk to about issues in the past, and you're going to be my "Go-to Guy" from now on!! If you have the pleasure of working with ANY of these guys, they will treat you right - tell them Slink sent you.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .

This was my first visit to AutoNation Ford. Easy and painless. I set an appointment on-line for a 30,000 mile check up and service for my vehicle. Met my Service Adviser, Jerry Fisher. Mr. Fisher was helpful and attentive. Kept me updated throughout the visit. The appointment was for 1pm and I was out by 2:30pm. Everything that I asked to be done was done. A couple of things I requested, transmission fluid change and tire rotation was not. The items were checked, but deemed not necessary at this time. Fluid level and condition was fine and tire wear was not sufficient to warrant the tire rotation. Saved me a few dollars on the visit. That is always a good thing. Told Mr. Fisher I appreciated his help and expertise and that from this point on, whenever I come in for any service issues ... emergency or routine ... he is my point of contact.

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

My 22 year old daughter was in Texas about 15 hours away from home and was trying to come home when the axle on her jeep patriot broke...of course she started freaking out cuz she didn't know anyone and had no where to go...chrysler towed her car to this dealership and they had told her since it was Friday afternoon and about to close that it would he tuesday before they could look at her vehicle so if course she calls me (her mother) freaking out more...i call the dealership and first speak with damon and explain the situation and he assures me they will take care of her..they gave her a loaner right away to be ablento get to a hotel...theu look at her vehicle right away on Saturday and go pick up the axle she needed from somewhere else...colton was the advisor that has to deal with my not so patient daughter...he made sure that she got back on the road that afternoon...thank you for helping a stranded young lady so she could come home..

Wonderful car to drive. My wife had a computer failure which did not let her drive the car. Failure was "Auto Park Assist Failure" disabled power steering. We had to have it towed to the dealer. Car has only 200 miles on it. WEIRD!!

I purchased a 2016 Acura MDX from Tim Sechrest! This was the easiest automobile purchase I have experienced! The facility is nice/clean, employees are friendly/helpful, and the transaction was fast! We drove 4 hours to pick up the vehicle and finalize the paperwork - so very thankful for the speedy service. The Acura was spotless and had a full tank of gas! They know their cars, have an impressive inventory and again, easy to work with!

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

It was an absolute pleasure working with Sam Rushing and his team. I inquired about a new 2016 F-150 Lariat 4x4 online. Sam contacted me within minutes and was extremely knowledgeable. Soon after speaking with Sam, I took the short drive out to Town East Ford from Dallas. Sam was able to have my Trade appraised very quickly and I was offered an amount well above fair value! After working out all the details, I was driving my new truck home that evening! I have to say that this was one of the easiest, most pressure free and enjoyable buying experiences I've ever had. Sam's level of Customer Service is unmatched. He made the whole process very comfortable and puts you at ease in a situation that can be very stressful at times. It was also very nice to have a salesman who truly enjoys his job. You can tell that Sam is genuine and really has a passion for selling Ford cars and trucks. His positivity is infectious!! I wouldn't be surprised to see Sam as the next New Car Manger! Maybe even the GM at Town East Ford in the coming years! I also had the pleasure of working with a few other people I would like to mention. During my time with Sam, he had a trainee that was shadowing, his name was Johnny, aka "Tiny". Tiny wasn't so tiny, he also made a very large impact on my experience. Tiny was only a few weeks into his new position at Town East but he could have easily fooled me. He had a very professional and welcoming vibe to him. He showed true interest in getting to know me as a person rather than just a car buyer. He too also had a very positive attitude and strong focus on Customer Service. The last person I would like to mention is Mr. Ozay Jones in the Business Center. Mr. Jones handled all the organizing and finalizing of the finance for my purchase. He too was a great example of excellent customer service. He took the time to listen to my needs as a driver and made appropriate recommendations to help extend the lifetime of my new truck. Mr. Jones also made the "Paperwork" section of purchasing a new vehicle smooth, easy and a quick. Overall this was an absolutely wonderful experience. I will be taking all my future business to Town East Ford. As a local business owner myself, with over 200 employees, I understand the importance of having great people on your team. People who truly believe in making the customers experience the best it can be. People who make it look easy and unscripted. Town East Ford has succeeded at this with these 3 gentlemen. Thank you to Sam, Tiny, Mr. Jones and Town East Ford for the wonderful experience. You WILL see me again.

Excellent service again this is the 19th vehicle i purchased from Danny Bledsoe @ waxahachieautoplex ,will never shop anywhere else thanks again waxahachieautoplex

Clayton did an amazing job and did everything he could to get us into a new vehicle for the price I wanted. I HIGHLY recommend him.

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

Buying a car can be a long drawn out process. Billy and Julian made it as quick and painless as they could. This car was for my daughter who's a student at Texas State in San Marcos. The dealership provided an appraisal/offer for my trade-in site unseen and then delivered the new Cherokee to my daughter and drove back my trade. Most convenient purchase I've ever experienced. I will definitely purchase from them again.

roomy, sharp looking, comfortable and affordable, great value for my money spent. has all the traits of a more expensive suv but at an affordable price

Service Advisor Fernando, was EXCELLENT. Had questions regarding Recalls for: Fuel Pump and Airbag. Just fantastic, Fernando is the right type Service Advisor. Will definitely return for future services.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

I bought a used vehicle from Crest. The conditions of sale was somewhat challenging due to the condition of the vehicle. As I understood it, the vehicle was a trade-in that had not gone through the regular service and sale readiness. Tire, rear light and other minor parts had to be replaced, but I had to agree to buy the vehicle before these services were performed. The vehicle couldn't be properly checked out because regular things like remote etc were not working. I agreed to buy the vehicle because I liked the vehicle and trusted Crest's reputation. Things got complicated when some of the important options were not working after the services were completed. The salesman (Jolly) was understanding, but the manager (Steve) didn't want to fix anything else on the vehicle. Luckily, the malfunctioning options only needed proper operation.and adjustments. 2 days after the vehicle was picked up, we noticed that the A/C was not functioning properly. The vehicle was taken back to Crest for diagnosis. A rental vehicle was provided while the vehicle was being serviced. The service department initially requested that I pay $400.00 of the cost of $1,600.00 to get it fixed. They later waived the $400.00 charge. Although I had some problems with the buying experience, the eventual result was positive. The 5* is to show appreciation for the commitment to customer satisfaction.

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

Went to Toyota of Fort Worth, after a very bad experience with another Toyota dealer in South Dallas (name withheld). Short story, and to the point of interest: We wasted 2 and one half hours the previous day! No one had the courage, nor the desire to come out and tell us our problem, (With the G.M. standing right there in the shop). Now comes the story of how we, not knowing anybody at Toyota of Fort Worth: Met Doug Ogan,on the service drive.Went for a 10min. drive to listen to a noise coming from the RR of our Sequoia.Doug says: You Need New Tires @ 7500 miles! Got the new Tires, No more Vibration! Absolute best Service to date with Toyota Service! Had previously travelled to Weatherford,but no need to do that now! Forever customer @ Fort Worth Toyota!

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.