New and used 2026 Ford Explorer ST 4WD for sale near Independence, MO

Loved the service not only were they on time but got the car back in a timely manner with little to no hassle

My car had to be towed and eventually scrapped due to a bad engine, but the whole team at Shawnee Mission Ford was great. Bryan in the service department was my main contact and he couldn’t have been better!

Service Department a particular service agent D.M. I use every time I come in for service he is the best

Charlie was awesome ..got me a great deal and everything was really easy to get done and on the road.

I took my 2013 Ford Escape for an oil change and tire rotation, and it was all done in less than an hour. Great service. Ask for Brian, he provides excellent customer service, and we're working with Eddie on their Extended Warranty for another vehicle. They definitely follow-up with you. Thank you for the excellent service.

The experience was good from start to finish. Jeff was easy to work with and patient. Took several days to pull the trigger. . .

Took my 2021 F150 and meet with Derby in the service on 2-6-24. For an oil change tire rotation. I told Derby about a battery issue with my truck. Derby checked my extended warranty and other coverage to see covered the battery replacement. Derby went beyond customer service and had great professional service

Really smooth, easy experience even with the current situation (social distancing, etc). We are very pleased with our purchase and enjoyed working with both Jackson and Noah. Thanks so much!!

Service was friendly, expedient and thorough. I always appreciate the professionalism of the team. And the car wash was a great bonus. . . .

I had a fender bender with my car. I researched my options to take my car for bodywork. I was very pleased to see Rob Sight's dealership on the insurance list. I was fortunate enough to see Rob when I was out there. He took the time to look at my car and give me some very good information. I was very please with the Collision Center and the manager Randy did such a nice job of informing where they were with the car and when I would be able to pick up. He was very gracious when I talked to him. I wasn't waiting around for any calls. I would recommend anyone to take there car there. I don't think it matters what kind of car you have. Rob Sight Collision Center was listed with my insurance company as a preferred center to call. My insurance company hit the nail on the head, so to speak.

Came and got the truck, did the needed work and brought it back to me all the way out in Olathe. great Service.

I have had my other car serviced at Metro Ford on previous occasions. Salesperson was very good at listening to what I wanted. I had found an SUV online that I was interested in. Went to the dealership to to see it. My salesman took me out to look it over and explain all the options on it. We went on a test drive of which I felt very comfortable. All my questions were answered. I was taken to the finance manager. I told him what extras I was interested in. He was very nice and throughal . Didn't take long to get my financing approved. Everything was explained to me on payments and financial facility.

My first time with the Ford Protect CSP coverage. While I sure did not want a trans-axle problem -- I got one. The team at Gary Crossley Ford, including Zachary and Chad, got the issue corrected. This dealership remains excellent. The tops!

Heather was very helpful and kept in contact. There were some bumps in the process because of parts not being available, other than that it was fine. They do need to get more courtesy cars for people to drive that belong to them so people don’t have to do through rental agencies and maybe wash the cars after the service or at least offer a was and a vacuum. I’m sure consumers would love that. Offer a showroom experience.

Good customer service. Scott made sure all of our issues were resolved to our satisfaction.

I took my F-150 in for Warranty Service and Recall. The service was Fast friendly, without issues. I will use them in the future.

At this point all I do is call, give them my phone number(when they start with that), schedule what I need done and it is taken care of. The Valet service is nice, (make sure to schedule a few days in advance and have a Lees Summit address for them to pick up from). Super pleased.

The fact that y'all come out to my house to perform the service at no additional cost is phenomenal. The young man who performed the service was very courteous.

My salesman had superior knowledge of all the options of my new truck. It was a pressure free experience. I highly recommend Crossley Ford and tell’em Roscoe sent you.