New and used 2026 Ford Explorer for sale near Coalfield, TN

I received immediate response when I pulled into the service area. The person listened to all my needs that needed attention on my vehicle. They made a list of my problems and quickly moved it to the service area.

Best place ever thanks Justin dicarlo could have not had a better salesmen thank you

The folks at Tim Short Ford in LaFollette are awesome. I found a vehicle I had been searching for on the internet. I called the next morning to see if it was still available, and made an appointment to test drive later that afternoon. On arrival, they had the truck out and readily available for me to check out. Everyone I met there was nice and eager to help me in any way they possibly could. My sales associate was Tyler Williamson. He was extremely helpful with my purchase of a beautiful Canyon Blue 2019 Toyota Tacoma 4x4. If you're looking for a new or used vehicle, I highly recommend Tim Short Ford in LaFollette . Ask for Tyler, and tell him I sent you. I give this dealership and the whole entire crew 5 of 5 stars. Tami Ramirez Morristown, TN

Great experience! Both Chuck in sales and Brent in finance helped me get a great deal done quickly and efficiently. Both were very friendly and helpful. Highly recommend this dealership.

Britt McKee was so wonderful. She met me at the dealership after I got off work and stayed there with me until after 8:00 that night until I purchased my truck. Special shout out to the gentleman in management and the gentleman in finance who also stayed an hour past closing time. I purchased the perfect used Toyota Tacoma. The only thing that was wrong with it was an air conditioner switch, which they replaced. They even delivered my truck to my house which is over an hour away free of charge. I?d buy from them again, no doubt.

They serviced our Expedition in less than an hour and the interior of the car remained spotless as it was when I arrived. The representative for Ted Russell Ford was very polite and showed me to the customer lounge for a cup of coffee.

Shout out to Justin, and his management co workers. Thank you. I will tell others about you guys.

Tyler was very patient with me and made sure to answer all my questions. He continues to check to make sure everything is going well with my purchase.

Love Damian! I dropped my SUV off at the dealer and D gave me a ride to work. Nicest guy! He delivered it back to me and I avoided having to drive back from the dealership during five o?clock traffic.

Chuck the general manager was very professional and accommodating after a very long and stressful purchase. After several service visits to Gary Yeomans Ford Knoxville and another Ford dealership out of state for an electrical issue, the issue was finally rectified. Over the course of about 3 weeks, Chuck went above and beyond what most dealers do or even consider doing, and this is likely because of Gary Yeomans' (And Chuck's) ethics and customer service mentality. I was initially very frustrated with Gary Yeomans Ford Knoxville, however, after everything was said and done, I can honestly say I would recommend them. Even if minor mistakes or unforeseen issues, the team at Gary Yeomans Ford did everything they could within their reasonable power to make things whole. Thank you guys, my family is enjoying the new vehicle.

This car dealership did right by me. Stephen was an excellent salesman to deal with, He was not pushy and he definitely under promised and over delivered.

Super impressed and happy with the customer service while purchasing our new vehicle. Every individual we worked with went above and beyond. Justin Debooy was one of the best sales reps we have ever worked with and made sure to take care of us through each step!

The 4-star rating is due to the irritating responses from the person who handled the work needed to satisfy the recall. (I.e. when kit would be available, said 2 weeks but took 3 months, no available ride assistance as I had no driver). Actual service was exceptional. (Brian)

Jonathan was excellent! Knowledgeable and informed us of all of our options. The truck sold itself but he sold us on the dealership. We will be back.