New and used 2026 Ford Explorer for sale near Fernandina Beach, FL

4 minutes ago All I can say that this dealership goes up and beyond when it comes to service . I’m from New York State. I was on my way home from Florida with my family when my car broke down at a gas station near by. I called and got a tow truck and then called Murray Ford where it was being towed. It showed on google that the dealership was closed but I called anyways and to my luck Dave answered and I told him what was going on and he told us when we got there that he would take myself and my family to a hotel for the night. Now I was thinking that it’s late Saturday night and that there service department was not open till Monday and that we would have to wait till then. But when myself and family arrived at dealership I met Dave and his General manager Mitch and the they told me that they might be able to get one of the service techs to come in on Sunday if I were to give the service tech 100 dollars. I told them I would be more than happy to do that as we needed to get back home for work and for kids going back to college. So they got a service tech to come in on Sunday. They then drove us to hotel room for the night and told us they would pick us up at 12 noon on Sunday to bring us back to the dealership to wait while the mechanic worked on the vehicle. When they brought us back to dealership they went out of there way to make us feel at home. Offering us water and coffee. I also told them I might be interested in trading my car in and get a new one. So they brought out a Ford Explorer for me to test drive. So we test drove it came back and continued to wait for our car to be fixed. But all during that time they did not pressure me at all to purchase one of there vehicles. After about three hours the service tech got the car running and we were good to go back to New York State. I appreciate how the service tech came in on his day off with his little girl tagging along to fix my car. This is definitely the true meaning of southern hospitality. After the car was fixed and we payed the service technician we thanked everyone for how they treated us and said goodbye and that we would never forget there kindness and hospitality. What even topped off the drive home Dave there salesman called us during our drive to make sure everything was going ok and to have a safe drive home. I told him the next time I need a vehicle that I will drive down from New York State and purchase a vehicle from him. Also a final thank you to all at Murray ford that helped us from beginning to end

I enjoyed my time at this Ford dealer, because I was taken care of in a timely matter and was shown the best customer service available in buying my new car. I really appreciated all of the employees at this site. David Strickland did went out of his way to make my time at the dealer the best it could be.

Let me tell you a little story, I bought 2 new cars from Michael Garcia. A Ford Edge ST and a Ford Eco Sport. I live all the way in Springfield Ga ( Up 95 N, the last exit before entering South Carolina. ) about a 2 hour drive. The reason for the drive is not only for the best prices around, but also for the knowledge, experience, welcoming way my wife and I interacted with Michael. A year goes buy and a check engine light pops up on my Eco Sport and I reach out to Michael. He immediately scheduled a tow truck to pick up and deliver it to JC Lewis Ford in Savannah Ga It was the closest Ford dealership to my house. JC Lewis informs me that my fuel pump is bad. This is where the nightmare with JC Lewis begins. After telling me that it will be only a day or 2, im finally contacted a week later saying my engine was ruined. The Eco Sport only had 20k miles. JC Lewis says they need to see what can be done after hinting that I would be responsible for to cost. Even while having a full bumper to bumper warranty. I ask for a rental and am told they don't have any. 2 weeks go by with no progress no retal no loaner. I relay all this to Michael and I'm immediately contacted by a car rental company saying Michael has lined up a rental for me. He says he will see what he can do. Even though my car wasn't even at his dealership, Michael works with me to open a case with Ford Corporate. Long story short, Corporate finds all fault with JC Lewis and gets the warranty work done while having to give a daily update to me and my rep from Corporate. After a moth, I finally get the car back but after the whole ordeal with JC Lewis my wife no longer trust the Eco Sport. Back to Michael I reach out to. He works with us for hours over the next few days answering all of our questions, digging through inventory all around trying to find cars that my wife would like, and even works dozens of different quotes for many many cars. We finally find one that is perfect and Michael remembers that my wife is in the military from our previous deal and does 99% of the work before we even get there hours later. When we arrive in Kingsland we see my wife's brand new 2022 Ford Edge cleaned, polished, and parked under the awning with my wife's name printed on a banner that says VIP and placed on the windshield. My wife was so excited seeing her new car shinning beautifully with her name on it. Then to her surprise most all paperwork was done by Michael and we only needed a few signatures. After about an hour, she is on her way extremely happy in her new car with a full tank of gas. Im sitting at Murray Ford today for a service on my Edge ST and wanted anyone who reads this that no matter how much gas is, I will gladly drive the 2 hours here and 2 hours home to have our vehicles looked after by Murray Ford. Why? I've lost ALLLLLL trust and respect for JC Lewis. I will come here because here I am treated like family, I trust that my vehicles will be taken care of and my time and money is respected. I feel welcomed here at Murray. These people actually care about everyone who walks through their doors. If you want to be treated like a person with your own life story and respected instead of being seen as a cash grab then I can not recommend enough that you take the time to give these reps to earn your business. Ill only shop from here from now on. I urge you to ask for Michael Garcia. Teel him that you read this review. This guy deserves all the respect for all he has done for me and my family. This review is the very least I can do to try to say thanks for all of his help and time. Thank you Michael.

Worked with Amber and had an amazing experience! Super sweet, very relaxed and wants to make sure you’re happy. Would strongly recommend, especially if you get to sit down with Amber Gee.

Amber Gee made this the smoothest and quickest car buying experience I’ve ever experienced. This is the 4th vehicle I’ve bought in the past two years. I will definitely be a customer for life!