The sales personnel were very friendly and willing to go the extra mile to see that I got the SUV I wanted. I will be returning in the next 5 years, or so, to purchase my next SUV. It was the direct result of a young salesman, Reece Powell, that got me in the door. I was all set to go down to Bozard Ford to get what I wanted but Reece convinced me that small town USA could compete with the big boys.
Arick Armentia was very thorough with description of the check up on my car. Went there because I bought the car from a non Acura dealership. Took it to Acura for an inspection. Very satisfied with service and review of service.
Duval Acura is the best dealership. They have the best service department. They demonstrate true professionalism, courtesy and kindness. I also get a loaner which other luxury dealerships do not provide consistently. I always recommend Duval and the Acura Brand.
As always my service adviser is very professional, greets me with a smile, ask how I'm doing, pulls up my service records and how can he help. My visits with Duval Acura is always a good experience no matter what the problem is with my car or even if it's just for service. If I have any questions or concerns my service adviser takes the time to answer all question and concerns and makes sure I have complete understanding, thanks me for coming in and always tells me it was a pleasure waiting on me and to have a nice/wonderful day, weekend, holiday what ever the case. My service adviser is the reason I continue and will always bring my car back for all service and repairs, he is very knowledgeable, professional and courteous. My service adviser is an asset to Duval Acura and should be commended for a job well done.
I am a returning customer, and truly feel that Hector and Kevin both appreciate that fact and appreciate my loyalty. They make me feel as if they value me and my business. What's not to like about that?
Kevin is great. Hes thorough, courteous and 100% customer service oriented. Everyone else I have met at Duval Acura has seemed the same but Kevin always has been my primary contact there. I will keep going back for sure.
We were immediately attended to and felt no pressure to immediately purchase. The salesperson, Alberto, is fantastic. Most professional and attentive. Took us through all the options and was not ???pushy???. We felt that he was working for us to get a great deal. Manager, Serg, is also a good asset to the team. They were very open to our wishes to make the deal happen.
Ask for Laurie Bronfin???both efficient and effective with my used car purchase. I have always had maintaince at Coggin Honda and they stand behind their work and ???make things right???. Ask for Mike Hernandez for service.
Great experience! Got the car we were looking for at a very reasonable price. Gino guided us through every step of the way. He explained all the features of the car, and even setup radio stations for us. Excellent service! I highly recommend him.
Alberto was our salesman and he made the buying experience great. Found out exactly what me and my wife wanted, worked with us to get all the wants and needs in our vehicle. The whole buying process was smooth and we are beyond happy with our new vehicle!
Staff was very helpful , friendly and professional they doing their best in Every step until I get the car thanks for all Alberto, Sergiy , Sam and Ashley they did an excellent service .
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