New and used 2026 Ford Explorer for sale near Rowlett, TX

I bought a new car. On way home, realized sound was not working. Contacted dealer and arranged for service. Turns out, service could not resolve issue. They quickly arranged another vehicle, same model. They handled this very efficiently and professionally. Both Steve Sales Manager and David, my salesperson stepped up. My first Ford Explorer, and the experience has been very good. I would recommend this facility to anyone.

Easily one of the best car-buying experiences I?ve had. Grand Prairie Ford treated me with respect and worked to help me, not take advantage of me. My sales associate, Isaac Oliva, really set the tone from the very beginning. I reached out with a simple email about a vehicle I was interested in, and he responded quickly and clearly with no pressure. He helped me set up an appointment, and that initial interaction is what made me feel comfortable enough to go in. Once I arrived, it only got better. Isaac was patient, straightforward, and genuinely helpful. He explained everything in a way that made sense and never tried to push or upsell me. It truly felt like he was on my side throughout the entire process. I also want to acknowledge the management team behind the scenes. I didn?t meet them directly, but I could tell they were working to help make a deal that actually fit my situation. They considered what I needed, and that meant a lot. On the finance side, Braylon Boudreaux deserves credit. That part of buying a car is usually stressful, but he made it surprisingly easy. He was personable, professional, clear, and never made me feel rushed or pressured. He explained everything thoroughly and made sure I understood exactly what I was choosing. Before coming here, I walked out of two other dealerships because the experience felt dismissive and draining. Grand Prairie Ford was the complete opposite. I felt respected, listened to, and supported the entire time. If you are shopping for a car and feeling overwhelmed or frustrated, I highly recommend Grand Prairie Ford. I am genuinely grateful I chose them, and I would make the same decision again.

My husband and I were in the market for a newer yet used car. We found the car we were looking for on their website and started the process online. Once we got to the dealership, they already had the car pulled up and ready for us to see. We decided we wanted the car and finance worked quickly and efficiently. We had a wonderful buying experience...and AFTER the fact, we noticed a leak by the brakes. They called us in immediately because of that being a safety hazard, put us in a loaner car and have been taking care of us! VERY pleasant buying experience!

Lowghan Tufford is an amazing salesman. Truly takes care of his customers and knows his business. I will recommend him to anyone that needs a vehicle

Very smooth, efficient, and courteous. Iliana was amazing!!! Will definitely be back in the future. Very professional & knowledgeable!

I do not like car buying what so ever! That all changed as of 72hrs. ago. Let me just say that Hunter and Nick were awesome from start to finish. They made the process simple. Hunter took me on a test drive and had my paperwork ready to go! Zach in Finance took 15 minutes?! 15 MINUTES!! When is the last time that has happened for anyone? Hunter ended up leaving early but Nick stepped in as if he was there the whole time! I can not thank the two of them and the Five Star family enough! Wow! This place is called Five Star for a reason and they proved it! Thank you Hunter, Nick and Zach for making the process stress-free and thank you Kameron for the awesome deal on my new Malibu!

Found the deal of about 10K off sticker price online. Upon arriving got 4K more for my trade in than expected and to top it off, had small extended warranty given to me for free.

Great customer service from Aly he is great and very friendly and know how to make the customer happy and satisfied

Great service ..Hamid was very helpful and understanding with my needs , smooth process.: Highly recommend this team and will be back for my next one..!!

Easy process. Have bought many vehicles from them. Easy negotiating process. Easy easy easy easy easy easy ok ok ok ok ok ok ok ok

Danny Carder did a great job of describing everything to us, good experience would recommend to others! Why 25 words for description if went well? Thank you

Hello 5Star Ford In Lewisville tx is great!! They greet you at the door with a smile!! Ready to help you!! Shout out to Tom and Ken yall number one!! I love my truck!! Y'all got busy and didn't stop until I was riding off in my new truck!! Thanks so very much!! I would send anyone y'all way!! Y'all are the best!! And thanks so very much I appreciate y'all!!!! 😊 what a clean peaceful place to shop at!!! If you need a car shop with them it's well worth every minute!! ✅

Down to earth folks & straight shooters. At the end of the day, they all did me right & provided top-notch service. I’m beyond satisfied & will certainly come back to them for the purchase of my next Ford vehicle.

I had a great experience. My salesman was Erick Alonso and couldn't ask for a better guy. I would recommend him and the dealership. They will take care of you.

They will try and make it right, kith drake went out on a limb to change the Triton warranty to the correct 1, 5 star still gets 5 stars

Thank you, Chris Hoffman for going above and beyond to help me with my new car! It was an excellent experience!

My salesman, Jerime Vail gave me the best no pressure buying experience and I have not seen that treatment in a long time. Said the lady over 55. I was driving down the I-30 service road to each dealership trying to decide what kind of SUV I wanted to purchase. This dealership was not the first one I visited, it was the last one. When I pulled into the parking lot I still didn't know what I wanted. Jeremy greeted me and I told him what I was looking for. He asked a couple of questions and then we were off to look at the inventory on the lot. I can't remember what the SUV was we were going to test out because as we walked by these cute Bronco Sports. I guess he saw me smiling. Then he said, unless you want to test that Bronco Sport. I said I don't believe it's in my budget. It was then that he talked to me like a human being instead of a paycheck. I love how he let me take the lead the entire time and absolutely zero pressure. I love my new Bronco Sport. I highly recommend Jerime Vail for your automobile purchase. It was such a great experience that the next day I sold them my Mercedes Benz C300 and Jerime helped me through that process. I definitely like my Ford Bronco Sport much better than the Mercedes plus the Ford's salesman was much nicer. The finance guy was much better, he also treated me like a person. I highly recommend this dealership.

I Dairy Burns had a excellent experience with sales consultant ILIANA DAVILA at Sam Pack Five Star in Carrollton

This dealership provided a very pleasant experience and I’ll continue to recommend to friends and family.

From start to finish, they listened to my wants and needs and delivered . Great customer service, the easiest car buying experience, I would recommend to friend and family. Thank you Allan.