Used Ford Explorer XLT for sale near Sugar Land, TX

As with many auto dealership experiences, my interactions with Shottenkirk Nissan had its ups and downs. However, I am giving 5 stars because there were two people that made the experience that good; our salesperson, Sommer, and the GM, Harmon. These two went above and beyond to answer questions and make us feel like our business was important to them. I highly recommend visiting the dealership to purchase from Sommer. She never pressured us or made me question whether she would just say whatever I wanted to hear to buy a car. She was honest, polite, and helpful. That is something that most salespeople lack greatly. Harmon assisted in the finalizing of the deal by being genuinely helpful during trade in process and answering all of our questions accurately about fees and taxes that appear on the buyers order. He eliminated the tricks and nonsense that many dealers do to grab a few extra bucks during the buying process. Thank you, Sommer and Harmon.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Getting a car for the first time with fast, reliable, and excellent services from the people who took care of my car needs was truly delightful. I am so grateful to Mr. Manuel and Mr. Hadi for the warmth accommodation and such service delight. I got my brand new car in just a couple of hours. Thank you so much.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Got off to a rocky start, but the sales team and sales manager were accommodating and treated me with respect. The finance manager didn't oversell and got me the products that I needed. Would recommend again.

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Ricardo Rodriguez Jr. was very professional and helpful. This was a very simple and efficient buying process. I would highly recommend buying a vehicle from Mr. Rodriguez!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Great service and responses legacy ford response team doing great job customer service thank you

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I had a rough first experience at Mac Haik Chevrolet’s service department, but Brian Caldwell, the Service Director, completely turned things around. He personally followed up the same day I voiced my concerns, sent a mobile tech to my house to handle the software update, and later arranged for a porter to deliver a loaner and pick up my truck for a roof recall and additional service. They performed every repair as promised—on time—including the roof fix, oil change, tire rotation, and a minor interior issue. Brian kept great communication throughout, even with our busy schedules, and treated my time and situation with real respect. What started as a frustrating experience turned into one of the best service recoveries I’ve ever seen. Huge thanks to Brian, his team, and Mr. Mac Haik. This is how a dealership should be run.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I?ve been to several Chevy dealers, but Classic Elite Sugar Land stands out by far. The staff treats you like a person, not a problem. Huge thanks to Irineo Sanchez for great communication and an EV rental. The Ultium EV was impressive, and the techs did excellent work. Highly recommended.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Great experience! Very responsive and professional. Great customer service, nice dealership and really good deals.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Katy Toyota rocks! Here's a shout out to Marci Simpson, who helped us better understand the many options for leasing one of their new cars. She was pleasant and friendly and a delight to work with. Never felt pressured--really appreciated her honesty and patience explaining details of several options we had. She genuinely cared and was committed to meeting our needs and we feel much better knowing what is financially attainable and practical. Past experiences with other car dealerships for me have not been good and none come close to the great service she provided. Hope to lease a Corolla Cross or other hybrid soon as we're working to get our finances in order. Really appreciate her time showing the new hybrids available. Will definitely come back to see her when we are ready to move on this. Great dealership, friendly professional people there.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I been bought my car here. Everytime i get my maintenance service here they are always friendly and very informative. They also let me know if my concerns were covered under warranty.. few mechanics worked with my vehicle and all of them are awesome.. i know jose and hugo.. that serviced my car couple of times. I highly recommend this place.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Great experience working with this dealership. I have worked with other dealerships in Houston in the past, but this one was the best. Sales was very responsive, price was fair and finance was very helpful and made my buying experience pleasurable.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

I've purchased two vehicles from this dealership and have had awesome experiences both times. No pressure, no tactics, no "let me check with my manager", just friendly, honest, efficient service. I WILL be back!

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Even though I didn’t make a deal on a car. I believe this will be the place were I purchase my next car. Very welcoming staff. The A team for real.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Great service as usual. Always attentive and keep you up to date during the whole service process. Will continue to take my vehicles here for service, as well as when buying a new car.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Great place to buy a vehicle all the sales staff was very helpful. They helped me find a vehicle that was with in my budget and was very professional from beginning to end. My salesperson was very helpful if you’re in the market for a new or used vehicle I definitely recommend this dealership

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

They were very nice and helpful. The only issue I have is that they said they would email my paperwork to me and I have not received the email yet. Other than that they were wonderful.

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

The process is easy, and the customer service is great. They work with your budget and work with the down payments you have on hand.

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

I was out of state, worked with a great salesman Gustavo who answered all my questions and concerns. Put a down payment to hold it and drove in to pick it up. Great experience and communication with e everyone there.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Amazing service!! John and Angel are the best. Highly recommend them for the besst deals in town. The service at west side chevy was absolutely amazing.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

This will be my fourth purchase from Drive Time SW Frwy. location. Always excellence in service, sales, inventory and delivery. Dre, my Salesperson is hooking me up now :)

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.