Used Ford Explorer for sale near Douglasville, GA

A customer oriented team. Sales team working with Finance and Delivery worked seamlessly. The overall 4 Star rating was the result of wanting a face to face at dealer when and Phone call to firm up the deal would work given the buyers distance to the dealer. Old School Captive mentality Thought: is the client will buy/close if at the Dealership vs Phone. False assumption. If the terms are correct and fair the sale can be made on the phone.

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Sales of Carvilla was very helpful and courteous!! The car was beautifully detailed and everything was in good order! I can highly recommend this dealership.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

I just want to say that I had a very professional customer service experience with Ryan Ramdass and wanted to write a review to express my gratitude. Ryan and I had an issue that we had to address and resolve over the phone and he handled it very professional and cautiously. I would recommend Ryan to anyone who is searching for their next Chevrolet! He is a top notch salesman in my book. I his straight forward and to the point and says it like it is and I appreciate that about him and our conversation. Ask for Ryan when you look to purchase your next car he will not let you down. Aaron...

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Leo made me a good deal and pleasant to work with. Help me with the technology of the new sportage xline sx prestige

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

It was about November 11 and my service rep was Mr. Kalon Smith. Actually I am ready to crown him Mr. Hennessy Honda of Woodstock. Safe to say, I felt as though he is looking out for me in spite of the fact that he works for the dealership! He pulled rabbits out of the hat/invoice that amazed this senior citizen. As usual, the work that I needed was done by expert! I sincerely want to thank him and the next time I schedule a service, I am going to be certain that he is at work on that day. I am [for] serious! Thank you, dealership!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

I recently purchased a vehicle from this dealership, and my experience was mixed. Conner, the salesperson, was excellent. He was kind, patient, and very knowledgeable about the car. He took the time to thoroughly explain the vehicle and even went above and beyond by finding a charger adapter for me so I could charge the car. His customer service and professionalism were greatly appreciated and made the buying process on the sales side very smooth. Unfortunately, my experience in finance with Brian was extremely disappointing. When I declined add-ons such as GAP insurance and the extended warranty, his demeanor changed completely. He became belittling and spoke to me in a condescending manner. When I directly told him that his behavior was rude, he began slamming papers and a stapler, clearly trying to rush me out of the finance office. This was uncomfortable and unprofessional. In addition, the vehicle was not properly cleaned upon delivery. The interior seats and floor mats were visibly dirty, which was surprising for a newly purchased vehicle. I haven?t purchased a car in a while, and this experience showed me how much dealership culture has changed ? especially in finance. The overall purchase itself was relatively quick (about an hour, two hours max including a two-day process), but the behavior in finance and the condition of the car at delivery left a negative impression. Conner deserves recognition for his professionalism. However, the finance experience and vehicle cleanliness need serious improvement.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Dustin was great help for my repair on my expedition! I'll come back again and never go to another dealer again ever or ever!!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

My first time at this location and was a bit concerned b/c it was crowded however that is the norm and they are used to it. They handled the crowd with ease. They got me in and out. No complaints regarding my service rep, nor the job performed on my car. Will be returning for sure.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Andrej was amazing and filled with a true care for the customer. He represents excellence in every sense of the word and combined with Travis in finance make a world class team! Mark, the sales manager is also a world class human being and can always be counted on to deliver and insure your experience exceeds your expectations! Truly a world class team!

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

The service department was awesome. Lamarcus Tenny checked to make the service visit was top notch. I plan on bringing my car back in the future!

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

i am in the process of looking to trade in my car Lc approached me on the lot and showed me options i will come back in a month to buy

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

The salesman (Jerrel) was great to work with because he helped me while he was there Orr if he was off that day. He got me a car from another store then found out there were problems and found me a car around the same price range that was newer and less miles. Thanks for everything!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

After the horrifying wreck I thought I could never love another car like the last one. Then the fabulous sales staff at Carmax Kennesaw helped me find My beautiful Chrysler 200. She purrs like a kitten and handles like a dream. I couldn't be happier.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Thank you Khalil ,for making a nerve racking situation,go very smooth,when we need to have the focus service again we will call you again thank you Mattie and Darnell.

Jeff closed out the sale for me and he was so amazing and helpful! Down to his personality and his knowledge of cars all together. 10/10 I would recommend anyone to come to this location! Thank you all.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Fast, efficient, and reliable service. Jay at DriveTime Morrow GA is a leader in the business! Thanks for all of your help I will refer more customers your way!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

It was a smooth and fair deal ! I?m very happy !!! Thanks to Jake Dodson , Mike Conners , and Luke Darby !!! Everyone was very friendly , honest and was not pushy in any way ! Above board honesty and no high pressure ! I loved my experience John Thornton GMC BUICK CADILLAC !

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

Sales Rep Homer was outstanding. Picked me up from home. Free gas every 2 weeks. Finance guy was a straight shooter and got me financed through a reputable company. Best car purchase experience ever!!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

I went into the dealership with very high hopes but very low expectations because I have some severe credit issues. Joseph Franklin greeted me at the door. He was very friendly and gave off a great vibe. During my appointment, people were pulling at him left and right from constant phone calls to in house interruptions. He handled every distraction with extreme patience and professionalism. Even though I couldn't get into the car that I had chosen online, Joseph showed me several options and made the process so pleasant. I walked out of there with a car that I really like and that suits my needs. Joseph is an awesome sales person and a definite asset to DriveTime.

I have owned Toyota and Honda vehicles for years. I love the space and comfort of my Ford Explorer. However I'm at 68k miles and just had to have my transmission rebuilt. If I didn't love the comfort and ride of this vehicle so much, I would trade it in tomorrow. I have my fingers crossed and praying this vehicle will hold out to 200k miles.