Used Ford Explorer for sale near Douglasville, GA

The service department was awesome. Lamarcus Tenny checked to make the service visit was top notch. I plan on bringing my car back in the future!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Andrej was amazing and filled with a true care for the customer. He represents excellence in every sense of the word and combined with Travis in finance make a world class team! Mark, the sales manager is also a world class human being and can always be counted on to deliver and insure your experience exceeds your expectations! Truly a world class team!

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Amazing experience every single time! I wouldn’t trust my Jeep with anyone else! Jonathan is incredible at helping me keep my Jeep in tip top shape!

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Leo made me a good deal and pleasant to work with. Help me with the technology of the new sportage xline sx prestige

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

i am in the process of looking to trade in my car Lc approached me on the lot and showed me options i will come back in a month to buy

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

I recently purchased a vehicle from this dealership, and my experience was mixed. Conner, the salesperson, was excellent. He was kind, patient, and very knowledgeable about the car. He took the time to thoroughly explain the vehicle and even went above and beyond by finding a charger adapter for me so I could charge the car. His customer service and professionalism were greatly appreciated and made the buying process on the sales side very smooth. Unfortunately, my experience in finance with Brian was extremely disappointing. When I declined add-ons such as GAP insurance and the extended warranty, his demeanor changed completely. He became belittling and spoke to me in a condescending manner. When I directly told him that his behavior was rude, he began slamming papers and a stapler, clearly trying to rush me out of the finance office. This was uncomfortable and unprofessional. In addition, the vehicle was not properly cleaned upon delivery. The interior seats and floor mats were visibly dirty, which was surprising for a newly purchased vehicle. I haven?t purchased a car in a while, and this experience showed me how much dealership culture has changed ? especially in finance. The overall purchase itself was relatively quick (about an hour, two hours max including a two-day process), but the behavior in finance and the condition of the car at delivery left a negative impression. Conner deserves recognition for his professionalism. However, the finance experience and vehicle cleanliness need serious improvement.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Two new keys and one existing key were programmed for the car. The driver door entry code was to be determined at a later date. Tha service was very fast.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Great 75,000 mile service. Easy to get appointment and timely service as promised. All service as planned was done timely. The service advisor was accommodating, friendly and professional. Was quick to inquire if I needed any other service they needed to take care of.

I have now worked with Bryan, Tim Burton, and Drew and they have all been amazing!!!! They were very knowledgeable and helped my find the vehicles that i wanted and made the buying process an easy and smooth process. If you need a "new to you" car go see any of the three of them and they will help you out!!!!

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

The customer service was great. I have tow complaints: 1. A 3% surcharge when using a credit card which everyone pays with. 2. The waiting room was freezing. I know it?s extremely hot outside but it was very uncomfortable in the waiting area.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

Bought new car from this dealer and service aas excellent. Special Thanks to Benjamin Kanu our slaes person, he help us from start to finish on buying our new vehicle.

Excellent dealership and Ray Lawson in sales is amazing. Global always goes above and beyond for me and that?s why I will always remain a repeat customer

I bought my explorer a few months ago and I love it. I've taken it on a few road trips. Nice smooth, comfortable ride. My dogs love it too. Plenty of space for everything we need while traveling. I highly recommend.

Sales of Carvilla was very helpful and courteous!! The car was beautifully detailed and everything was in good order! I can highly recommend this dealership.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

I visited this dealership and had the best customer service experience from a chick named Bri. We love the new car and will definitely be spreading your name and the dealership name as well throughout the ATL. area!! Thanks again Bri you definitely did your job!! Sincerely, JB&Family!!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

It was about November 11 and my service rep was Mr. Kalon Smith. Actually I am ready to crown him Mr. Hennessy Honda of Woodstock. Safe to say, I felt as though he is looking out for me in spite of the fact that he works for the dealership! He pulled rabbits out of the hat/invoice that amazed this senior citizen. As usual, the work that I needed was done by expert! I sincerely want to thank him and the next time I schedule a service, I am going to be certain that he is at work on that day. I am [for] serious! Thank you, dealership!

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

The salesman (Jerrel) was great to work with because he helped me while he was there Orr if he was off that day. He got me a car from another store then found out there were problems and found me a car around the same price range that was newer and less miles. Thanks for everything!

Fast, efficient, and reliable service. Jay at DriveTime Morrow GA is a leader in the business! Thanks for all of your help I will refer more customers your way!

Easy to comprehend when on the website . Not too much words and letters to get stressed. Not hard to select your choice of car/truck/van...

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Could not be more pleased with the purchase of our 2026 Chevrolet Equinox. Shout out goes to Larry Eller, our Sales Consultant, for his help.

This Explorer replaces a 2017 I loved. That car is still in the family. The Platinum Edition is fabulous, lots of bells and whistles. I choose to turn off the lane management system. It is somewhat aggravating. The automatic on off at stoplights can be irritating when you have a lot of stoplights. I will turn this feature off when I’m in traffic at a lot of lights. Otherwise, I keep it on. There is a great deal of new technology on the vehicle which is located on the center screen. It was not hard to learn, and although I’ve had this vehicle for a month I’m still learning a few things. This vehicle is a six seater with heated and ventilated seats. The back windows have screens, which is great when your transporting little children and anyone else the seats also have an automatic fold. This car will move quickly great pick up and even with a new car around town, I’m getting 20 1/half miles per gallon on regular gas. Although being a six seater, it is not too big. I had looked at a jeep which ran a good $13,000 more for the same features. The new body style on the Jeep was not appealing to a family member so we stuck with the Ford.

We did all of our communication over the phone and text and the sale representatives were very punctual and helpful in the purchase of our car. We were even able to fill out all of the paperwork online so when it came time to go in and pick the car up everything was ready and seamless. Overall throughly enjoyed our experience at ALM.

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.