Used Ford Explorer for sale near Douglasville, GA

The service department was awesome. Lamarcus Tenny checked to make the service visit was top notch. I plan on bringing my car back in the future!

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

About two weeks ago, I found a Lexus RC 350 at CarGurus and I stopped by for some window shopping and ran into Lou, who was helping another customer at the time. Even though the showroom was busy, He took the time to greet me and reassured me that someone would be with me shortly. That simple gesture really stood out and made me feel valued, even before I made a decision. After doing my research, I decided to return to ALM Marietta, and I'm so glad I did! I had the pleasure of working with Lou again, and I also had the chance to meet some fantastic folks in both the management and finance team.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

My car is currently having some issues. Normally this is a pain but I can honestly say that dealing with Cathy has made it bearable. She is knowledgeable and so courteous. She takes the time to get to get to know you while taking care of your service needs. I really appreciate all the kindness she has shown me during this process. Thank you Cathy! I am a fan!!! Andrea Gehweiler

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

On 8/23/25 After an exhausting search, we were blessed to be connected with Lloyd (Lincoln side) of Hennessy Ford Atlanta. We were looking for a specific used car I saw online (that we learned was located on the Ford side) but our GPS took us to the Lincoln side. The entire process from start to finish went smoothly and Lloyd made sure we felt valued every step of the way. I experienced a level of customer service with Hennessy Ford that is definitely lacking at other dealerships.(If you've ever been to Gwinnett Place Nissan you understand). Even though it was a used car and not their brand, Lloyd still thought it not robbery to call us to see how things were going with the vehicle. Now, that's service! I highly recommend Hennessy Ford and Lloyd to anyone needing a new or used vehicle.They really do care about their reputation!

Driving experience is great. Either engine is plenty of power but even the base 2.3l is very fast. Rear wheel drive bias is noticeable in driving dynamics making it fun to drive. The new Google based infotainment system one of the best in the industry in my opinion.. Almost don't even need a phone with how smart it is. Blue cruise is very convenient for long monotonous highway drives if equipped

Great 75,000 mile service. Easy to get appointment and timely service as promised. All service as planned was done timely. The service advisor was accommodating, friendly and professional. Was quick to inquire if I needed any other service they needed to take care of.

It is great to buy car from AUTONATION FORD Katy. Alicia, The sales person was great. Her performance shall be awarded by 5star rating. Thanks to her

Awesome experience with Greco. He explained everything and was very cleared and transparent. I would recommend him to whoever wants to buy a car. Greco was very professional and kind

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

I worked with Brett and Daniel. They both were extremely helpful and informative. Although I did not end up purchasing a vehicle here, they were professional and genuinely wanted to help me find what was best for me. Highly recommend this dealership.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

I bought my first new car from them and had a very good with them

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

The services on my car were detailed and transparent. The speed of service was solid. The work was done professionally too. Service Department treats me very well too, very friendly group of folks!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Very helpful, eager to help me find a car for my needs . Prompt and knowledgeable

This is my third Explorer…and this time I chose the Platinum edition. The exterior is about the same but with some very tasteful updates to the rear taillights and front grill. The interior is dramatically improved with a variety of materials used throughout. The larger touchscreen is easy to use. This is the first Android based platform and it is easy to use and worked seamlessly with Apple CarPlay. The Blue Cruise auto-driving feature is very impressive- and once you get over the hesitation of letting the car steer itself is very useful especially on long interstate trips. All in all this is the best Explorer I’ve had.

Global Imports has been great for me over the years because of Ray Lawson. He listens to what I want (and don?t want) and provides a portfolio of options that meets my needs.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Diana cares about her clients! Diana is customer centric. Transparent. Knowledgeable. Trusting. She makes my problems dissappear. Thank you. Thank you for who you are.

I had an absolutely outstanding car-buying experience at Mike Rezi Nissan, and I cannot recommend this dealership highly enough. Zaid Z (?Z?) was phenomenal from start to finish. He was knowledgeable, patient, transparent, and genuinely invested in making sure I found the right vehicle not just making a sale. He took the time to explain every detail, answered all of my questions thoroughly, and made the entire process smooth and stress-free. His professionalism and customer-first approach truly set him apart. The experience was equally exceptional with Brian Kim in finance. Brian was efficient, clear, and extremely professional. He walked me through all financing options with ease, ensuring everything was straightforward and comfortable, with no pressure at any point. From beginning to end, this was one of the best car-buying experiences I?ve ever had. If you?re looking for a dealership that values integrity, professionalism, and exceptional customer service, ask for Z and Brian at Mike Rezi Nissan you won?t be disappointed.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

Easy, No Haggle Pricing. Fair Blue book value. Free transfer on the car I wanted from out of state. Sales rep was extremely friendly. No gimmicks.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Perfectly satisfied with their service. I have been using John Thornton and their predecessor dealership at this location for over 25 years. I have never had an issue, and I trust their advice about my service needs and their honesty in recommending when a service is not necessary. Their service department is a factor in why I buy my GM vehicles from them.R

I went into the dealership with very high hopes but very low expectations because I have some severe credit issues. Joseph Franklin greeted me at the door. He was very friendly and gave off a great vibe. During my appointment, people were pulling at him left and right from constant phone calls to in house interruptions. He handled every distraction with extreme patience and professionalism. Even though I couldn't get into the car that I had chosen online, Joseph showed me several options and made the process so pleasant. I walked out of there with a car that I really like and that suits my needs. Joseph is an awesome sales person and a definite asset to DriveTime.

Bought this car in 2019 as my daily driver. It has enough space to transport my large and was very reliable until about 160,000 miles. Gasket seal and O2 sensors failed causing me $800 in repairs. Not super expensive, but like the previous review says check to see if there are any open recalls. Currently at 230,000 miles and still driving. If you follow the suggested maintenance schedule you'll be fine. If not, you'll be in for some trouble.

Good service the service worker were very friendly and assisted me as soon as arrived

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

This was an online purchase with salesman Roq Micheal’s. He was very helpful and made this online deal flawless. Reached a purchase price with Jonathan and felt confident to put down a $1000 over the phone. We had already did test drives in Chattanooga TN. ALM couldn’t even be beat even by Marshall Mize Ford. Great job ROQ.

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

I had the GREATEST experience here. Quality customer service, very professional! My sales consultant Wallace is AWESOME!! He made the process very easy and I was driving off with my car in less than 2 hours from arriving there. I would definitely recommend this Carmax and Wallace to anyone searching for a car! Please make sure you ask for Wallace, you won't be dissapointed!

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Found the car I was looking for . Thank you so much. Great making business with y’all . The progress was fast and easy. Thanks

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍