Used Ford Explorer for Sale in Dwight, IL

Hello! My name is Jo Haage. I have only been to a car dealership only once in my life to purchase a car. When my previous vehicle was starting to nickel and dime me, I knew it was time to purchase another vehicle. I was nervous about venturing out and doing that. Well, I happened to hear about a Grand Prix that was traded in at DeLong Ford in Dwight on Wednesday, July 5. The salesperson that handled the trade in (and sold a new truck to the owner of the Grand Prix) was Brenda Lawless. I called over there the minute I heard about it. Guess what!!! Brenda answered the phone. She was so friendly and down-to-earth. After talking for a few minutes, we even discussed what we had done for the 4th of July!! She even gave me a marinade recipe for steaks. I felt like I was talking to a life long friend. It was a Friday, and she said the car wasn't in the system yet, but she would call me on Wednesday to set up a time where I could go look at the Grand Prix. I just knew she would. Wednesday rolled around and Brenda called me. I was so excited!! Even though a couple other customers had stopped in and wanted to purchase the Grand Prix, she had put a hold on it. She had asked if I could drive over that day, but I couldn't. She was off on Thursday, so we set up and appointment to meet at 8:00 A.M. on Friday. I liked her the minute I met her. She was so pleasant and friendly (love her sense of humor :-) She showed me the car, and I loved it! She got the keys and I took it for a ride. I told her right away "I want this car!" She said "Great!" She took care of all the paper work, and explained everything thoroughly. We set up an appointment for 1:00, Saturday, to pick up the car! My husband and I drove over with the check and we were in and out of there in no time. However, before I left the DeLong parking lot, Brenda sat in the car with me and explained all the controls to me. I wouldn't have known what half of them were for. She answered all my questions, and made sure I knew everything about my car :-) My husband told her that when it came time for him to get another truck, he was going to go to her. I feel that she was not just a sales person that sold me a car, I feel that I gained a friend!! I would recommend Brenda Lawless to anyone looking for a vehicle (used or new). Thank you Brenda!!! Jo Haage

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

Worked With Kyle via email never had a dealer work as hard to find a customer what they want or stay in such great contact! Have to say they didn’t have the vehicle I was looking for but I’ll definitely check with them every time I go to buy!

Jeff Butcher, Thanks for your extra effort to : 1) Get Greg Mccandleuss to make time in your absence to give me a test drive and present your 2007 Lexus IS 250 features and benefits to me. 2) Email and text me updates to my various car questions and allowing me to return for a 2nd test ride and an independent / offsite mechanical inspection. 3) Make the decision to buy as simple as could be imagined. I was impressed with your general attitude to try to answer all my questions without blowing smoke, rather, you made genuine effort to satisfy my concerns. Thanks for making my car purchase experience easy. Regards, Gregg Raupp 2-18-17

I'm always suspicious of over-the-top 5-star reveiws. I always suspect they are fake, yet here I am writing one. My experience at Heller was so exceptional that, in fact I just left a Google+ review as well. I drove over 70miles from Champaign to do business with Heller. I reached out to them about a Jeep I saw online, Jeremy (their sales representative) contacted me and gave me all the details about the Jeep. Over the phone, I told him my financial needs and he convinced me to make the drive. Sure enough, after getting there and taking a test drive, I worked with the Heller team on financing. The terms were what I wanted and their was no "funny business" with the numbers. I drove home in my new car and slept well that night (and every night since). Fantastic experience with the Heller team, and really that's all I can ask for out of a dealership. Will definitely be back there for my next purchase.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

Made several calls that morning about a 2013 Doge Dart. I was going to be in the area. I live 2hrs away. Very accommodating!! Did not lie about the car at all it was in excellent condition!! We showed up and it was out from ready for us to test drive. When I asked for the best deal cash out the door, that's exactly what I got! It was refreshing!!! Highly recommend this dealership!!!

The car met all our needs but one, towing. Decent and as advertised but not great with rolling hills or the mountains of Tennessee. Advertised limit is really the limit.

This was one of the best car experiences I've ever had. From the moment we talk on the phone, until the moment the deal was done. I had set up an appointment for 8:30 on a Monday morning, and we decided that we weren't going to buy and cancelled the appointment. 12 hours later, we were in the showroom with our minds changed yet again. Our salesman was Kyle Fajardo and he was wonderful. He established relationship with us, listened to what we needed and wanted. When he and the staff didn't feel as if what we had chosen would work out best for us, they suggested a vehicle that was just as good if not better suited to our family. Kyle, John, and Jeff were awesome. They stayed until 9:30. We were able to take the van for a test drive, discuss the price, and close the deal all at one time. They didn't make us feel rushed or like we had come at a bad time. When we left, we couldn't believe that we'd actually just bought a vehicle. We will definitely be returning. Thank you all for making us feel like family!

This car met all requirement has plenty room front and bag it ride grade has Sony sound system and 3UBS port doula moon roof leather seat and more.

I recently went to Heller Motors with my Brother-in-law to look at and hopefully purchase a new or used car. I really prefer to purchase a very low mile car and Heller had one for me I liked on line. So, I made appointment and we were on our way to see a 2014 Ford with only 7,800 miles on it. As we drove up, I see a very clean modern deaIership on the outside and the inside, I find a very clean good looking sales floor. We were great at the door by a receptionist. She knew of our appointment and the manager to the front. We were greeted by Glenn Radebaugh Manager. and then introduced to Salesman Jeff Butcher. Jeff had the Car I wanted to see all ready. But first Glenn and Jeff wanted to know a few things about what type of vehicle I would like to own. They really wanted to make a proper choice as this is a large investment for me. I test drove the car about a 9 mile test drive. Jeff rode along gave good directions and was not pushy. I really liked the drive and so I asked my brother-in-law to drive it too. He found the car to drive perfect and no problems. Now, I had a trade and figure here come problems.. No Problems at all. I knew what my trade was worth before I arrived at Heller Ford.. My deal went so smooth, I want everyone to know about Heller Ford. Finally, to write this review I waited a few weeks after the sale.. I AM EXTREMELLY HAPPY WITH MY HELLER FORD PURCHASE.. Jeff Butcher and Glenn Radebaugh are the best people I ever worked with to buy a car. Additionally I forgot my I-Pass. and called just over 2 weeks later. Glenn found my I-pass still in my old car trade and put it in the mail for me.. OUTSTANDING SERVICE.. I traveled over 70 Miles to HELLER FORD to purchase my car. MY Brother-in-law Recommended Heller Ford, because he dealt with them in the past many years ago. Thank You Heller Ford Emily.

Great vehicle for a rode trip! Very comfortable! Easy on gas ! Great vehicle to haul the grandkids to ball practice! Easy riding & all out vehicle to be rode in city or country!

This car met all of our family needs. We have enjoyed it. It was comfortable for transporting adults in all of the seats as well as children. The TV made the entertainment on long trips seem short and more enjoyable.

Ed was great in getting the work that was needed on my truck done and being so nice about everything. Work was done the day he said it would be.

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

Wonderful clean facility. Always nice and understanding staff.

love my new explorer, easy to use, drives great, upgraded radio is user friendly with the navigation, radio, cd, and satellite. so much room the seats fold in many ways depending on what type of room you need

Called and was able to get an appointment same day for an oil change. Always quickly greeted, no waiting. At this visit there was an issue with my battery, after reviewing my records, corrected the battery problem at no charge. No pressure to fix other items that may come up, just complete explanations.

I found a 2015 Ford Taurus on line through Cars.com. I called Bill Walsh Ford and was connected to Isaac. He gave me all the details over the phone and made me feel confident enough to make the drive from St. Louis, MO. When I arrived on 12-30-15 he had the car in the service center ready to view. The vehicles condition was exactly as Isaac had described over the phone. We took it for a test drive and within a short period of time I was on my way back to St. Louis with my 2015 Ford Taurus. Besides the car buying experience being so pleasant I must mention Isaac met me at the dealership on his day off as it was most convenient for me and while there he followed me to the rental car office and brought me back to Bill Walsh Ford. If you thinking of buying a car contact Isaac and his team at Bill Walsh they will take care of you.

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Let me start off by stating, I am 73 years old and I have bought a lot of vehicles in my lifetime. I am also computer literate and like many, I use the internet to review vehicles I am interested in including prices using Kelley Blue Book, NADA, and Black Book. I was looking for a late model Toyota Tundra 4wd. I found one at David Bruce Toyota/Cadillac I was interested in. I ran the ???numbers??? and contacted Dave Sosnowski and asked for a price ???out the door??? including sales tax, license and any legal fees associated with the purchase with no trade-in. This is critical to me as I lived over 2 hours away. He responded within a few minutes with the price. His price was within $50.00 of the analysis I had researched for. I provided a security deposit over the phone and my son and I drove to the dealership. Dave had the truck parked out front, came out to meet us and introduced us to Jason Connor. Everything on the vehicle was as represented and Jason took the time to introduce us to all the features contained within the vehicle. When we sat down; guess what...the NUMBER was exactly what we were quoted. There was no; ???I forgot to add this??? or ???in addition, we have to charge this??? baloney........ REFRESHING! It has been a long time since I have run into a dealership like this. Even though they are over 2 hours away from me, they will be the 1st dealership I look at when we are looking for another vehicle.

I love that this car fits all of us and has extra room. I was worried there would not be enough room behind the 3rd row, but it works. I do my navigation was set already, but should be a simple fix!

Have had my Kia for over 6 years. Got a great deal on it! Service is fantastic and always done on time and when promised. Can't say enough about this dealer!

I dealt with Tobey throughout the entire process. I could not have asked for an easier and more at ease buying experience. I told her what I was looking for and she got me an even better deal, a better car, and a great payment. She is the reason I will return and the reason you should buy from this dealership

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

I was seeking a specific car at a price point that in my area was too high. I was able to get into contact with a salesman over the phone and get paperwork started before I made the 4 hour journey to the dealership. On the way there we found out that the salesman I had been dealing with was on vacation that day. Other staff members were very helpful AND he came in on his day off. He also had hidden the car I wanted out back for me knowing if I drove it and didnt like it, we wouldn't make a deal. He offered to let is test drive the car without him (very rare) but I invited him to show me around an unfamiliar area. Very long and thorough test drive. Keith, you are the man! Dave in finance helped us wade through the paperwork and signatures which can be a bit daunting since I had my last car for 10 years, it has been a while since going through this process. Extremely clear and answered every question with a smile. A week into owning my G37X and I couldn't be happier with the car or the buying experience.

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Just an update!.. My experience this go round was wonderful I had the pleasure to work with Rob, Dan and Dave!!.. everything worked out just great I look forward to my next purchase 😊.... You guys rock Thanks very much!....

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

This car is reliable, comfortable, and best SUV all around. Very comfortable for long car rides and best value for what you're paying! Get the best of both luxurious and safe driving.

My husband and I came in for an estimate for some body repairs for our Flex. Candy was amazing. She shopped around to find us the best possible price for the parts we needed and explained everything to us. She was friendly and knowledgeable.

Have had it a couple of months and on the highway at 75mph with strong wind the windshield molding flew off !! This made me look online at the part and it shows more than 34 complaints of this happening.why in the world has this not been fixed! My car sounds like a window is down on the highway and rattling the dash ! Super sad about this . 40,000 miles on it .