Used Ford Explorer for Sale in Dwight, IL

Hello! My name is Jo Haage. I have only been to a car dealership only once in my life to purchase a car. When my previous vehicle was starting to nickel and dime me, I knew it was time to purchase another vehicle. I was nervous about venturing out and doing that. Well, I happened to hear about a Grand Prix that was traded in at DeLong Ford in Dwight on Wednesday, July 5. The salesperson that handled the trade in (and sold a new truck to the owner of the Grand Prix) was Brenda Lawless. I called over there the minute I heard about it. Guess what!!! Brenda answered the phone. She was so friendly and down-to-earth. After talking for a few minutes, we even discussed what we had done for the 4th of July!! She even gave me a marinade recipe for steaks. I felt like I was talking to a life long friend. It was a Friday, and she said the car wasn't in the system yet, but she would call me on Wednesday to set up a time where I could go look at the Grand Prix. I just knew she would. Wednesday rolled around and Brenda called me. I was so excited!! Even though a couple other customers had stopped in and wanted to purchase the Grand Prix, she had put a hold on it. She had asked if I could drive over that day, but I couldn't. She was off on Thursday, so we set up and appointment to meet at 8:00 A.M. on Friday. I liked her the minute I met her. She was so pleasant and friendly (love her sense of humor :-) She showed me the car, and I loved it! She got the keys and I took it for a ride. I told her right away "I want this car!" She said "Great!" She took care of all the paper work, and explained everything thoroughly. We set up an appointment for 1:00, Saturday, to pick up the car! My husband and I drove over with the check and we were in and out of there in no time. However, before I left the DeLong parking lot, Brenda sat in the car with me and explained all the controls to me. I wouldn't have known what half of them were for. She answered all my questions, and made sure I knew everything about my car :-) My husband told her that when it came time for him to get another truck, he was going to go to her. I feel that she was not just a sales person that sold me a car, I feel that I gained a friend!! I would recommend Brenda Lawless to anyone looking for a vehicle (used or new). Thank you Brenda!!! Jo Haage

This car met my needs. It is spacious for my 3 kids and their friends, with plenty of room on the third row sit. The remote key and keyless start is very useful, specially summer time, when you can leave the car locked but running, so the AC is still cooling.

The service is always 5 star at DeLong Ford we are in and out. The service people are very friendly Warm and very knowledgeable we had an appointment and there ways no waiting they did the service that was scheduled and we were out and on our way home 👍👍😊

It’s the perfect size for a family of 4. I love the dual sunroof and navigation. It’s very comfortable. we are wanting to down size from an Expedition because of the fuel cost and the Explorer still has the 3rd row.

Worked With Kyle via email never had a dealer work as hard to find a customer what they want or stay in such great contact! Have to say they didn’t have the vehicle I was looking for but I’ll definitely check with them every time I go to buy!

perfect car for my purposes, traveling, camping etc. I look forward to many fun trips and adventures, I need 25 words but for now I think this is about it.

Jeff Butcher, Thanks for your extra effort to : 1) Get Greg Mccandleuss to make time in your absence to give me a test drive and present your 2007 Lexus IS 250 features and benefits to me. 2) Email and text me updates to my various car questions and allowing me to return for a 2nd test ride and an independent / offsite mechanical inspection. 3) Make the decision to buy as simple as could be imagined. I was impressed with your general attitude to try to answer all my questions without blowing smoke, rather, you made genuine effort to satisfy my concerns. Thanks for making my car purchase experience easy. Regards, Gregg Raupp 2-18-17

Meets all of my needs. Excellent room and features. Also, feel like I’m driving in a very safe and sturdy car. Pickup is awesome V6 engine 3.5 liters EccoBoost. Love this car!

I'm always suspicious of over-the-top 5-star reveiws. I always suspect they are fake, yet here I am writing one. My experience at Heller was so exceptional that, in fact I just left a Google+ review as well. I drove over 70miles from Champaign to do business with Heller. I reached out to them about a Jeep I saw online, Jeremy (their sales representative) contacted me and gave me all the details about the Jeep. Over the phone, I told him my financial needs and he convinced me to make the drive. Sure enough, after getting there and taking a test drive, I worked with the Heller team on financing. The terms were what I wanted and their was no "funny business" with the numbers. I drove home in my new car and slept well that night (and every night since). Fantastic experience with the Heller team, and really that's all I can ask for out of a dealership. Will definitely be back there for my next purchase.

I recommend Explorer those looking for comfort and spacious car interior. Everything is well designed and looks luxurious all over. I purchased this two months ago and might be a little soon to review its performance but so far I am happy with what I got. I just don't recommend the dealership where I bought from : " Ford of Orange, CA" stay away from them.

This was one of the best car experiences I've ever had. From the moment we talk on the phone, until the moment the deal was done. I had set up an appointment for 8:30 on a Monday morning, and we decided that we weren't going to buy and cancelled the appointment. 12 hours later, we were in the showroom with our minds changed yet again. Our salesman was Kyle Fajardo and he was wonderful. He established relationship with us, listened to what we needed and wanted. When he and the staff didn't feel as if what we had chosen would work out best for us, they suggested a vehicle that was just as good if not better suited to our family. Kyle, John, and Jeff were awesome. They stayed until 9:30. We were able to take the van for a test drive, discuss the price, and close the deal all at one time. They didn't make us feel rushed or like we had come at a bad time. When we left, we couldn't believe that we'd actually just bought a vehicle. We will definitely be returning. Thank you all for making us feel like family!

Made several calls that morning about a 2013 Doge Dart. I was going to be in the area. I live 2hrs away. Very accommodating!! Did not lie about the car at all it was in excellent condition!! We showed up and it was out from ready for us to test drive. When I asked for the best deal cash out the door, that's exactly what I got! It was refreshing!!! Highly recommend this dealership!!!

Has everything you could ever want in a car. We have a 2016 Ford Explorer limited. Seems to have every option ever invented ! Even has massaging seats.

I recently went to Heller Motors with my Brother-in-law to look at and hopefully purchase a new or used car. I really prefer to purchase a very low mile car and Heller had one for me I liked on line. So, I made appointment and we were on our way to see a 2014 Ford with only 7,800 miles on it. As we drove up, I see a very clean modern deaIership on the outside and the inside, I find a very clean good looking sales floor. We were great at the door by a receptionist. She knew of our appointment and the manager to the front. We were greeted by Glenn Radebaugh Manager. and then introduced to Salesman Jeff Butcher. Jeff had the Car I wanted to see all ready. But first Glenn and Jeff wanted to know a few things about what type of vehicle I would like to own. They really wanted to make a proper choice as this is a large investment for me. I test drove the car about a 9 mile test drive. Jeff rode along gave good directions and was not pushy. I really liked the drive and so I asked my brother-in-law to drive it too. He found the car to drive perfect and no problems. Now, I had a trade and figure here come problems.. No Problems at all. I knew what my trade was worth before I arrived at Heller Ford.. My deal went so smooth, I want everyone to know about Heller Ford. Finally, to write this review I waited a few weeks after the sale.. I AM EXTREMELLY HAPPY WITH MY HELLER FORD PURCHASE.. Jeff Butcher and Glenn Radebaugh are the best people I ever worked with to buy a car. Additionally I forgot my I-Pass. and called just over 2 weeks later. Glenn found my I-pass still in my old car trade and put it in the mail for me.. OUTSTANDING SERVICE.. I traveled over 70 Miles to HELLER FORD to purchase my car. MY Brother-in-law Recommended Heller Ford, because he dealt with them in the past many years ago. Thank You Heller Ford Emily.

This exployer is the nicest one that I have had by far. Very nice driving vehicle. Love the cooling and heated seats. Love heated steering wheel.

If you buy anywhere else, it’s your mistake? Was a pleasure working with our sales guy, John ! The intire staff jumped into help with a nonsensical problem created by what I believe was lazy state employee , not in Illinois. Thanks to all at Greenway !!!!

My initial reaction after owning it for a week is that the 2012 explorer is a drivers' car. It is a comfortable ride, but you do feel the road. The seating is comfortable and roomy in the first two row. Third row seating is not for big people. The second row seats 3 if the middle person is a small child. The electronics take a while to get set, but seem good once you figure out how to use them all.

Thank you so much to Jeremy Merhkens for a hassle free, fun and enjoyable experience while the wife and I searched for our new addition. Also, thank you to all the Heller staff for your hospitality and amazing customer service. We love our new 2015 Dodge Dart!!!

Only had it for 2 weeks now. Nice, but the Ford SYNC has a major issue, no bluetooth and costly to fix. Rides nice, nice interior.

I have never had a more pleasant buying experience. I left my home in Shorewood at 8:45 AM. Drove to Morris and went to Greenway motors. I had been to 5 other dealers over the last few weeks. John met me when I entered was very pleasant and easy to deal with. He showed me the vehicle I was interested in looking at. I asked for a price which he figured right in front of me. He didn't low ball the price. He gave me a quick fair price. I then asked for a price for my trade in. The price was the best price I had received and the amount they offered for my car was $3000.00 more than the next highest offer and $6000.00 more than 2 others. They did the paperwork switched everything over with no pressure to buy anything else. They did show me a video and they offered an extended warranty. I declined and we were done. I was back home in Shorewood at my home before noon. This was like a dream. I absolutely hate buying cars because of the mysterious unknowns most dealers use against their customers. Greenway didn't try any of that. In the future they will be the first place I will visit, when car shopping.

Extremely satisfied with our recent purchase. Our Ford Explorer has met and exceeded our expectations. Tons of space for family trips to sporting events. Nice smooth ride. Could see myself purchasing another in the near future.

Jason and all of the guys in the D'Orazio Ford Service department are great! They make my experiences with my vehicle enjoyable and pain free! I will definitely recommend them to friends!

It is the best car I've used so fat. That why I crown it the, It's best car at it own best. I love it fuel economy.

The service here is always Outstanding!! We were greeted with a friendly face. And all the work was completed on time at the cost that was quoted. Even received a car wash at the end of service.

This vehicle has everything we wanted. There is plenty of storage room and holds 7 people comfortably. There are usb plugs in front and back. Great ride, quite and smooth.

A++++++ fast service, like the new car wash too. everyone is freindly and answers any questions.

This vehicle has everything that I need, tow package, four wheel drive and is very stylish and comfortable inside. The third row seating is surprisingly roomy and I love the stowable seats.

Damon was awesome. I had problems with another dealership....he identified the problem and had it fixed within hours. Best serviced I ever had at a dealership!

engine slips at 55-60 and when it takes off.I have had this car over a year and am so tired of the skipping.Ford motor said to just drive it til they get a code to fix it..I think when you pay this much for a car and it's new it should run like one...not a very happy customer.My family has always been a ford family..

I just purchased a used 2017 Ford C Max....Brandon Urbance was the main man ,Don Drysdale another great salesperson, Nick Durdan and Mike Hagerty could not have been nicer....all VERY helpful. This is not the first car I purchased at Star Ford, in fact, all my cars were purchased there. The owner, Jerry Centoni, is the nicest person you could ever meet...I felt like he was "Santa" with the deal he gave me!!! As long as I live in Streator, I will ONLY purchase my cars there. Service there is fantastic....THANKS TO ALL THE EMPLOYEES THERE, COULD NOT HAVE BEEN NICER!!

This car looks 'classy', has lots of 'bells and whistles', lots of horsepower, very 'cushy' inside. Sadly, had to say good bye to our Jeep Sahara; she was not well. We'll miss her looks, but we'll enjoy the smooth ride, and cush of our Explorer.

Honest caring staff, very helpful. You won't want to deal with any other dealership in this area. Love my new car ,got a great deal

I'm a car guy and it's important how the vehicle looks......and I really like this vehicle. It'll take me awhile to get used to all the new electronics. Once I learn everything, I think this will be my favorite vehicle I've ever owned.

Absolutely great experience Randy&Toni and their staff did a great job. Toni went above and beyond to help me out. It's a pressure free environment where their more focused on meeting your needs and help you out and providing you with good customer service. Then the dreaded dealer hard close to try and earn your business. This is truly a family dealership and it shows you have earned my business and future business. Thank you so much crase auto!!! ¿

The fifth generation Explorer is a fantastic offering in its class. The Explorer Platinum offers features that compete with luxury brands (first row heated/cooled/massage seats, lane keep, adaptive cruise), and in 52,000 miles I haven't had an issue so far. The 4WD system handles great in the snow, and the 3.5L twin turbo V6 offers plenty of power. The second row captain's chairs can be moved forward to offer third row occupants livable legroom, and there's still plenty of cargo space behind that. It handles well, tows well and is all around the best vehicle I've owned. I would recommend this SUV over any other in its class.

Wonderful clean facility. Always nice and understanding staff.

Handles great. Plenty of power. Roomy. Good interior design. Lots of extras. Economical. Laying down the back seats gives you plenty of room or stand them up to haul a couple more people.

Called and was able to get an appointment same day for an oil change. Always quickly greeted, no waiting. At this visit there was an issue with my battery, after reviewing my records, corrected the battery problem at no charge. No pressure to fix other items that may come up, just complete explanations.

I wasn't looking for this one but it stood out and I had to test drive it. My Wife feel in love with it before we got out of the lot.