Great service all around. Comfortable waiting area and friendly staff. Was able to get my oil changed before my son woke up from his nap.
by GradyE from Cleburne, TX
January 7, 2019
Very comfortable, good performance, nice amenities. Having had the previous version of Sync, the Sync 3 on this model is MILES ahead in user-friendliness and options. The vehicle is very quiet on the highway and excellent on road trips. Very happy with the purchase!
My whole experience happened sooo fast and went sooo smooth...
Everyone that I worked with made the deal a very easy event and nice memory
as I haven't 'bought' a car for MANY years. Hayden was VERY helpful and
made sure that I knew that if I needed something/anything to let him know.
I appreciated that he didn't rush or hurry the process and his willingness to meet us
'halfway' was truely helpful for us...! :)
What a Awexome Deal i Got
by Minr1356 from spencer
January 9, 2019
I am 100% satisfied with my purchase also my salesman has 110% helped me with any issues since my purchase I would totally recommend any one to this sales place. I have already gave my salesman business card to a couple of my friends
I recently had my 2014 Toyota Tacoma serviced at your dealership. It was the 120,000 mile service and as expected the service was first class. Marshall and his team did an outstanding job! :)
Have truly enjoyed driving this SUV.
by Gus from Providence Forge, Va
December 20, 2018
It was a solid - well made vehicle. I enjoyed driving this on long trips. I felt save and a good vision of traffic - ahead.
Went in looking for an oil change, and to schedule appt. for recalls on my truck. Oil change was quick, and staff were very helpful and accommodating in scheduling my appointment to fit my schedule. Always have great experience when doing anything at this dealership.
Very beautiful and room SUV.
by Daveww from Woodbridge, Va
January 5, 2019
The Ford Explorer Platinum has a very beautiful exterior that has the look of a true SUV not a roller skate like some of the SUVS out there.
The staff were very friendly and helpfull, Our sales man was very helpfull in what we were looking for and worked with us getting on getting a great deal, and took the time to show us how everything worked on the vehicle. Very friendly people and great experience
It keeps having issues!!!!
by Chris C from Battle Ground WA
January 3, 2019
I'm just going to list the issues. E-Brake cut wiring harness, garbage tires only lasted 17k miles, massaging seats malfunction, rear lift door works when it wants, the wind shield dressing left and right side cracked and they replaced it. Today the driver side window dressing flew off on the highway at 65 mph. Back fires when I punch it, transmission slips while going up hill. They did some recall repair while getting my oil changed and now my airbag light goes on and off. This was supposed to be a great SUV and it's completely garbage. This is the 2017 Limited 3.5 Twin Turbo model LEMON.
So I broke down and bought a really nice 04 Chevy Pickup from Eide Motors. Super simple buying process. The truck needed a little bit of front end work which was normal for the miles on it. They ended up doing a full front end rebuild on it for me and I still paid under blue book for it. The windshield was pitted and they replaced that too with no questions asked. I would buy another truck from them any day of the week. They go the extra mile checking these vehicles out. I didn't even notice the front end was sloppy on that truck and they mentioned they were gonna put all new ball joints and control arms in it when we went inside to talk price. They had just taken it in on trade so the work wasn't done yet. They fixed it, gave me a good price, glad I bought that truck!!
We'll never buy a Ford again.
by Lumpbizkit17 from Dunkerton, Iowa
January 6, 2019
$50,000 custom vehicle. Check engine lights turn on the the DAY it turns 60k miles, conveniently also the day the factory warranty is up. Beautiful vehicle inside and out but loud as xxxx to drive. Remote start works when it wants to. We traded off our Chevy Traverse with 280k miles on this pile of xxxx. Guaranteed that vehicle is still on the road. Never buy another Ford product EVER.
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