Used Ford Explorer for sale near Naples Park, FL

I want to share my experience with Ford Naples, which provided excellent service during what could have been a very stressful situation with my 2024 Ford Escape ST-Line. The Naples service team, especially Paul and Shawn, were professional, responsive, and extremely helpful throughout the entire process. My Escape was first brought in for service due to two rear window regulators needing replacement, a transmission leak, and a catalytic converter replacement. Unfortunately, I had to bring the vehicle back a second time for the same rear window regulator issues, along with a turbocharger replacement. Because of the repeated issues and the amount of time my vehicle spent in the shop, I contacted Ford Corporate. Nicolas was outstanding — he returned my call the same day and confirmed that my vehicle qualified under Florida’s Lemon Law. The entire process took less than two weeks. Ford paid off my loan in full, and the vehicle was surrendered back to Ford. While I did need to purchase a new vehicle, I worked with Henry in Sales, who is an amazing salesperson and someone my family and I have trusted for approximately 10 years. As always, Henry made the process smooth and stress-free. I can honestly say that Ford Naples and Ford Corporate handled this situation exceptionally well. The communication, follow-up, and professionalism were impeccable from start to finish. I truly appreciate everyone involved for turning a difficult situation into a positive experience.

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

Service Advisor Haley is awesome. Attentive, professional, courteous and knowledgeable. In and out within two hours for new tires, balance, oil change, etc. Great price!

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

My service agent, Daniel Rusinik was very helpful and very knowledgeable. He explained in detail everything for my Lexus 30000-mile service. Ron Scardera

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

I. bought my car. from Naples Mazda on 1/15/24 ,and Marco did a Great Job in helping me to buy my my car , Thank again Marco, Violeta

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Very professional. Followed up on questions immediately with easy to understand explanations. I would recommend the dealership for the purchase of a new Ford automobile.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

I was extremely pleased and impressed with the process of purchasing my new vehicle. Our salesman was Jose Gaston. Soon as we walked in, we were greeted by the friendly staff. Jose was dedicated from the start. I was pleased with how he went above and beyond to help us find what we were looking for. I purchased a previous car from a different dealer year ago and it is nothing like i experienced today. He made the whole experience super easy, Communicated EVERYTHING so we were informed about everything. He made sure any questions we had were answered. He was friendly, Professional, and very helpful. Thank You to Darlene Janora in the finance department that went over all the paperwork to also making sure he knew what we were signing beforehand. She was very friendly, professional and made sure everything was understood and made sure any and all questions were answered as well. She made sure to offer us any extra services we may want to add. She was great. She made the last finishing touches to our new vehicle very smoothly and easy. Thank You Darlene Janora! I have never had such a smooth process on purchasing a vehicle before until today. I highly recommend Jose Gaston for anyone looking to purchase a vehicle to come to Cape Coral Chrysler Dodge Jeep Ram in cape coral Ask for Jose(salesman) and Darlene (finance depo.) I am beyond Happy and pleased with the service provided and I AM IN LOVE WITH MY NEW JEEP. Thank You for your great costumer service. I am very pleased! Brendaliz L.

2017 Ford Explorer. I love my car. It runs great but I have had battery problem and trim has blown off my car on freeway. Have not had a lot of problems with it.

I came to Honda of Fort Myers to look at a vehicle and was kindly introduce to Travis. He truly was a wonderful salesman to work with. He took his time and povided great knowledge and support without putting pressure to buy. He made sure to walk me through the process best as possible. That being said. Other team members were not so great with the financial negotiation. At one point she literally almost talked me out of getting the vehicle. I felt like it was being interogated for my choice in getting the vehicle. I truly wanted to walk away but to Travis's credit and his great approach at handling customer service i decided to push through it. I have dealt with many car salesman and Travis truly is a major asset to Honda of Fort Myers. They received a sale all due to him and his guest service skills. This man deserves a raise or a manager position. He can definitely make the dealership grow in a positive way.

Although pricey, this truck is awesome to drive . Very sharp looking and runs fast! I highly recommend ! We went from a Flex to this car and it was a seamless transition.

Great sales staff. Very helpful & easy to work with. Sales person was very patient in showing us different models and explaining the features of each.

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

Selgio help me select two vehicles he maid the Process easy he was very professional and Knowledgeable Selgio and Jonathan are the best a 100 from a 100 stars⭐️ ⭐️⭐️⭐️⭐️ thx

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Anahi Quizhpe was extremely courteous and professional. She keep me informed every step of my service visit. Thanks Anahi!

I often drive to the Michigan upper pennisula in the winter. This SUV has never disappointed me. One time I was driving up to Sault Ste Marie early in the morning. The road was slippery with blowing snow. The outside air temp was MINUS 41. i was alone with hardly ever seeing another vehicle. I kept thinking "trust this vehicle" because my life literally depended on it. I had no problems. And everything was on high - the defroster, rear defrost, heated steering wheel, heated seat, radio and keeping my phone charger plugged in. And in case you wonder why I would venture out in these conditions - I was called for jury duty and made it on time !! It has also gotten me out of deep snow.

Trevor was amazing from the point of contact until we pulled out of the lot His assistance made our new car purchase smooth and easy I would definitely recommend him to others

I currently own a 2020 Ford Explorer XLT (used, bought with 50k miles). Before this I used to own a 2015 BMW X3 Xdrive28i. Now people reading this would be astounded to hear such a bad review for a german luxury vehicle. IT. WAS. TRASH. Sorry, BMW fanboys, but that is true. Anyways, coming back to the Explorer, it was a lot, lot better. Better mileage, Better comfort, A ton of space to even pack up to 5 large suitcases and five big boxes with only the third row down. Considerable performance and power for a massive three row SUV, compared to a “apocalypse ready, tough and rugged” Jeep Wrangler. Very sturdy car, fun to drive around. And really handy when you’re like me who decided to hit the road from Miami, FL to Cypress, TX (😁). I was worried whether evreything would fit in, but apparently there was way more space than that! Also if you are a parent with an infant, you will have NO problem fitting in a child seat. Another thing is that I use an iPhone and my wife uses a Samsung. It is compatible with both carplay and android auto. Now the best part: this is the most stylish SUV under $30k I have ever seen except for a Jeep Grand Cherowkee. My final verdict: The best, affordable, 6-7 seater SUV you can get on the auto market. And I am saying this not only from a driver-standpoint, but a parent as well. I have read other people’s reviews, and some will disagree with me. But after all, it is an automobile. Whether it be a million dollar Rolls-Royce or a Bugatti or a Ford, it is still developing. I am proud of what Ford can do. I highly recommend to those who are looking for a reliable and safe car, buy a Ford. They are incredible.

Bought a Beautiful 2025 Yukon Denali hassle free from Dixie Buick GMC. This was my first car in 21 years and the vehicle came with a lot of NEW Technical upgrades. Lisa went above an beyond to show me how every button works. Highly Recommend....

The ford explorer is an outstanding suv. The new design in 2020 is stylish and the rear wheel drive/4 wheel drive option is state of the art. The ecoboost engines are economical and extremely powerful. Ford dealers are everywhere! Ford parts are common and easy to obtain! I looked at the competitors. Front wheel drive is not suitable for trucks in my opinion. The handling of a rear wheel drive vehicle is outstanding. I actually have a 2022 platinum with the 3.0 v6 and this 2021 base with the 2.3 4 cylinder. Happy with each!!!

This service was my first one since buying my Tucson in Ct. I recently moved to Fort Myers. The service advisor (David Sanchez) was very patient, courteous and he answered all my questions.The service was fast, and considering I took it at 4:15pm. Everything was explained to me and I was out in 45min.

Just bought one used and I LOVE this car! Traded in my GMC Terrain and this is much much much better! Wanted one for years and glad I finally got one. Very stylish and comfortable to drive!

Smooth no pressure and knowledgeable dealership. Best in the business. We were extremely satisfied with the entire experience. Highly recommend buying and servicing cars here.

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I upgraded from a 2017 Explorer Sport to a 2025 Explorer ST. It handles better. It sounds better. It is faster. The interior is way better. The seats hug you. The infotainment system is fast and works really well.

Great service and attention to details Will be back when the next car is needed.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

We ate Canadian and of course bought our car in Canada. We had no issues whatsoever getting an appointment and our service was done in a timely manner. Excellent service.

Great vehicle, no problems after two years, will recommend to friends and family. Due to the shortage of workers the service department is terrible. Overall the vehicle is a 4.5 for me.

I had a great experience with Christian Miller helping me find my RAV4. He had so much patience working with me. I was not sure what kind of vehicle I wanted but I knew the features I wanted. He just let me look first and then suggested. That was very helpful so I could go home and decide. Thank you Christian I love driving my new car.

I had a great experience at the dealership. Aaron and Mike were a great help in making a deal I was happy with. Jason in finance was also great. I have nothing but good things to say about them, and would recommend that team to everyone.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

Great Place. I helped my nephew make a purchase last week. So far cars been great. Worked with Mike. Top notch customer service.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!