Used Ford Explorer SUVs for sale near Batavia, IL

I open up this review with a smile on my face. When I arrived and heading to the showroom, I was met by a person with a very warm and energetic greeting, Sales Specialist, Elia Secretary, a Professional Gentleman in so many ways. I can tell from the tone of his voice and his handshake that he was determined to make my experience a worthy one. I never felt like I belonged as I did at SUNRISE CHEVROLET. Although, I did get a formal invitation to come in and view a new and special vehicle by their Internet Sales Manager, Patricia Wales, but, Sales Specialist, Elias Secretary made the trip worthwhile. I never thought it would be so inviting as it was to step into a well tuned and comfortable environment as it was there at 414 E. North Ave. Glendale Heights. IL. 60139. And sitting at the desk as I waited for my finale results, I could hear conversations of the(Manager)Wizard behind the curtain as he orchestrated every step until everything came together. The joy of purchasing a vehicle from this Dealership was like no other. SUNRISE CHEVROLET(of 27 years)is here to find and place you in the perfect vehicle. So, if you're here to purchase a new or used vehicle, you've come to the right Dealership. Nicholas

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

This dealership has improved since the move. The staff is more attentive (including the cashier and parts department). The premises are very clean and I love the multiple TV screens

Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

I needed a Ford dealership to take care of a couple of recall notices on a 2023 Bronco I purchased used from a non Ford dealership a year ago. I had received a brochure from Hawk Ford in St.Charles, Illinois, and decided to give them a try. To make a long story short, customer service arranged for a pickup of my vehicle at my home the very next day as well as a more than reasonable time frame for the repair, and then delivered my vehicle back to my home about a half hour ahead of the originally scheduled time frame. Because of the fact that I needed recall repair work, there was no charge for either the pickup and delivery, or the actual repairs.The courtesy and customer service extended to me actually left.me speechless. All I have left to say is, I now have a Ford dealership I can rely on. Thanks again Hawk Ford.

Looked at many different vehicles, very happy with 2022 Ford Explorer. The Explorer vehicle is very roomy with all the comforts of a luxury vehicle.

Eduardo gave me an amazing service at the dealership and helped me find a car.

We have only had our vehicle for a short time but it meets and exceeds our expectation. We purchased the limited model due to the reduced noise inside of the vehicle

While traveling from out if state,we had a vehicle breakdown. At that time/day, all repair shops were closed. So taking a gamble we dropped the car off at Napleton Ford of Oaklawn. The techs at Napleton jumped on our issue right away and worked hard to help a family stranded on the road. We were back up and running in just a few days. Thank you Napleton Ford!!

I love my ST all except for seating. I’m just not a fan of European style seating soo we had an upholstery shop up grade them. Sooo much fun to drive! Great gas mileage considering I’m a lead foot. And when needed you can put a full 4x8 sheet of plywood in the back.

First time bringing my truck in , even though I didn’t buy my Raptor at this dealership, I wouldn’t hesitate using this place again. Very fast and professional, and they had my car running like new in less than 24 hours.

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

I used Napleton Honda as part of a car buying program online. The dealership was very responsive and provided info on the CRV I was looking for. Eric was my salesman. He took his time showing me models, doing a test drive and outlined pricing and options. Overall it was a very easy process. Would recommend buying from him again.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

My tire was repaired quickly and was super clean at pick up. I made my service appointment on line and received texts/phone calls throughout the process.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

Anthony greeted me in the parking lot and was friendly and professional. He quickly brought the car out that I wanted to see. Negotiations were very fair and the paperwork was done in a timely maner. I love my new/pre-owned HyundaiTucson. Thank you Anthony and the team! I'll see you again when I need my next vehicle.

JC was excellent , great customer service and very personable . Overall wonderful car buying experience at Marino Chrysler Jeep Dodge .

When I went to purchase a vehicle, they showed me what they had in the model & color I wanted. They had the largest selection of Lincoln Aviators which is why I went there.

I purchased a 2025 Ford Explorer Platinum with the 3.0 liter 6 cyclinder. The car has lots of power and drives well. It has lots of acceleration and easily pulls a 5000 lb trailer. Things I like about the car: 1. Heated and cooled front massage seats. On a long drive the massage seats are fabulous! 2. Very good radio/sound system 3. Wireless Apple/Android connectivity 4. Lots of cargo space What I dislike: 1. Gas mileage between 19-22 mpg 2. Lane departure system annoying 3. Had a rattle noise in the front of the car at 9000 miles that the dealer could not find. At 11,000 miles, the rattle mysteriously went away. No idea what is going on here. 4. Sometimes when I open the rear hatch, the chime sounds loudly, The next time it does not sound at all. Wish I could just turn it off. ??

Mark and his team worked with the leasing company and was able to get my van back to me in good working order

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

Excelente servicio por parte de JC. Se tomó el tiempo para encontrar lo que yo necesitaba. Eso es dar la importancia ha un cliente. Súper bien atendida. Muy agradecida JC.

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

Excellent sales service from J. R.! We are very pleased with our recent purchase, and J. R.'s patience, professionalism, and assistance was greatly appreciated.

I brought my car in for an oil change and multi point inspection. the inspection dealed that I a front brake issue. Mike, the employee I dealt with describe the issue and what it would take to repair it and how long I would have to wait he offered free transportation home if I wanted. because of the distance that I would have to travel there and back to home, I opted to delight the two hours in the lounge. I had coffee and water and I was fine. Mike came in several times to talk about the repair. He also said he had a rebate coupon I could use and he pointed out. I had points in my Buick awards account that I could convert to dollars to pay for the repair. That was very good service save me money and the car is running fine

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

Me comuniqué con Wendy Soto para saber detalles de algunos de sus carros que tiene en el inventorio, ella es una persona que supo contestar todas nuestras preguntas no hemos encontrado nuestra mejor opción pero estamos en comunicación con ella. E igual que todo el team de el dealer, Shaw una excelente persona…. Esperemos que ene futuro ya encontremos nuestro vehículo

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

Quick and East to get my car in for the recall issue. The time it took was a lot less than what they thought it would be, plus they washed my car. Nice Job!!!

I was skeptical at first, but Jonathan Medina quickly put me at ease. He was outgoing, but not pushy. He allowed me to fully inspect the vehicle at my pace. He was very forthcoming about the vehicle and very reasonable negotiating the price for the vehicle. Felt very comfortable with him and the other sales staff. The process was seamless. Very happy with the purchase. Would recommend them to anyone.

Love this vehicle!! Went from 2013 Chevy Malibu to this 2019 fully loaded Ford Explorer. Love the navigation, hands free phone, auto bright lights and Windsheild washer, remote start, sun roofs, back up camera, luggage racks, hitch andtowing capabilities, 3rd row seating and stowing, the Ford app, the Ford warranty, leather heated seats and steering wheel, and all the safety and other luxury accessories.

Justin is a very good man talk to me about everything I needed, and he called me when everything was done and it was done properly

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

I had an excellent experience buying a new RDX from this car dealer. Raffy was my salesperson, and he did a great job answering all my questions and explaining everything in detail. I also live in Wisconsin and bought from this car dealer in Illinois and the process was extremely smooth and no extra work on my end was needed. I am very satisfied with the new car and this dealership.