Used Ford Explorer SUVs for sale near Cross Plains, TN

The overall experience was good. We did end up purchasing a vehicle, and are very satisfied thus far. The facility was clean, but could use some updates. The waiting areas where a little less comfortable than some other dealerships we have been to recently. Would still recommend this dealership, as the feedback I would have would be how to get better and is not a complaint.

I purchased the 2022 Timberline preowned about 1 month ago with appx 50k miles on it. I was disappointed that it does not have memory seats or a garage door remote button. (I didn't even notice this when test driving it). Who makes a car today with all the tech this car has and leaves off these 2 things! The interior is comfortable & well laid out. The ride is smooth & quiet. 2.3L turbo 4 cylinder is quiet & has amazing power. At idle it’s hard to tell that the engine is even running. The prior owner put on Michelin tires which contribute to the smooth, quiet ride. The seats are ActiveX (Ford’s name for vinyl) with cloth inserts. I’m 5’ 10” and 175lbs. My son who rode with me is 6’ 3” and 250lbs. Both of us found the seats comfortable & supportive on our 1st road trip. I’ve driven a Kia Telluride, which is a direct competitor. The Kia has a little more tech but I found the ride to be on the harsh side, especially in the second row. This may be attributable to the low profile 21” tires. The Timberline has 18” balloon tires which I much prefer. 2 weeks after purchasing it I made a 2,200-mile road trip from Dallas TX to Orgon. Fuel mileage ranged from 21 to 28 with an overall average of 24 mpg. *if I don’t drive over 70 mph on the highway the fuel economy goes up to about 32! *these numbers are from the actual miles & gallons of fuel used, not from the dash numbers, which I found are a little optimistic. It has a few bugs that I’ll have to deal with, but it’s a used Ford & not a Lexus. Overall, I'd say I'm very happy with this car & would recommend it.

The help I got at Carmax was one of the best experiences of my life.

I love this vehicle. My 2022 Ford Explorer XLT far exceeds my expectations. Handling is great. Performance is far better than expected. Gas mileage is 26mpg combined average for the 16,500 miles I have on the vehicle so far. The interior fit and finish could be better and the original tires...not holding up very well. The vehicle is comfortable and always a pleasure to drive. I always get compliments on the exterior style. In my opinion, it's one of the better looking SUV's on the road. The rear biased drive train give it superior handling, better than anything I test drove. Chevy, Subaru, or the Kia.

Great customer service! Would strongly recommend them for your car shopping needs. Thanks again for the smooth process

great comfortable car. Beautiful color, excellent trim options and reasonable fuel economy. Third row seating is there if you need it otherwise plenty of room for shopping groceries

I have two words about Perkins Motor Plex. Grant Gustafson!!!!! He is absolutely amazing! I was so fed up with Uber on Tuesday. I got online looking for what I knew I could afford comfortably. I Landed on Perkins Motor Plex. Grant called Me back almost immediately after I hit send to inquire about the SUV that I was interested in. Less than 24 hrs later, it is in my driveway. YESSS! He was God sent on this day. He asked me a few questions. I sent a couple of items…just like that, I have an amazing vehicle. Please call and ask for Grant! Tell him Sonya Barnes sent you! No, I don’t get anything except the satisfaction of knowing that I have given someone a nice and honest referral! That is my peace of mind. Call him up, he will NOT disappoint! Thank you, Grant! I’m

Best car I’ve ever owned. Does everything I want//need it to do. Always starts in the morning. I’ve been camping with it and slept inside the car. Plenty of room

Came to get a vehicle and was greeted at the front door with a smiling face. Waited no time for Phillip to help me and my husband out. Choose from 3 vehicles. All in great shape. Phillip was great to work with. Will recommend all my friends.

If anyone is looking for a good car and decent price I recommend music city Autoplex. I had a wonderful experience there very kind salesman that put the people first. I had Jay Mason who took time to explain prices and how system work there. Everyone was kind and patient with me. I give them a FIVE STAR rating ❤️

Have only had vehicle for 3 weeks but really like it. I’ve had F150’s for the past 12 years and thought I’d miss my truck, but I’m really enjoying this explorer. It’s more comfortable and fun to drive and the gas mileage is better.

The root cause of the problem my car was having was found quickly. Service manager kept me informed of.progress. Repair finished ahead of promised time. This is not the dealer nearest me and it is worth going a bit further for trustworthy service.

This is my fourth Explorer. I decided in 2018 to order the top-of-the-line Platinum. This vehicle has all the bells and whistles for a person that wants the luxury of one of Fords top models. It has Platinum leather seats that are very comfortable. If you can find today, buy it. It has the 3.5L V6 that has great power on acceleration. You can only buy a V6 now on the 2025 Explorer ST which is a 3.0L. The cost is around $60,000 Loaded.

After shopping at several Nissan dealers in middle Tennesse over the course of a week, my husband and I decided to purchase our Rogue Sport from Nissan of Rivergate. This was our first purchase from them, but they treated us as if we were lifelong customers. Normally filling out finance paperwork is boring, but the finance manager, Zach Nguyen, made the whole process fun. Our sales consultants, Justin Garlock and Nikki Wallace, were both extremely knowledgeable, friendly, and SUPER helpful. Nikki spent at least 30 minutes explaining how all of the features work while Justin swapped our license plates and helped my husband transfer everything from our old car into the Rogue. As we were finishing up, the General Manager walked up and thanked us for our business, made sure that we were 100% satisfied, and presented us with a small gift of appreciation. Nothing like that has ever happened to us In the 40+ years that we've been purchasing vehicles! The folks at Nissan of Rivergate are top-notch all the way. I wouldn't hesitate to recommend them to anyone!

Wife's car ,working at home not many miles low 20k as of2024 June. Still I wonder about trans fluid because of time. Problem that bugs me is the radio. Static in AM off and on ,and of course the business station 1220am about the market. UGH!! Third lease of explorer, so low in miles ,made it a purchase. 🤞👍

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Best Ford, other than a pickup, I've ever owned. Minor issues and recalls. All fixed or checked expertly here in Woodbridge VA. Only 80,000 miles. All highway. Tows a trailer perfectly straight. 4X4 with tow package. Getting ready to sell. Nobody else in the house to use it ! Lol

We had a great experience with Bates Ford and Mr. Scott Dickens. We plant to return to purchase a vehicle for my wife and I look forward to using their service department for my new truck.

Quiet, comfortable and powerful car. I have the twin turbo that puts out 400 hp. General gas mileage is 19-20 city and 24-25 highway. The only thing that I would change on this vehicle is that I would like to be able to turn off some of the automatic operations on a semi-permanent basis.

2016 Platinum. Nice SUV, comfortable, very powerful, decent fuel economy, fair build quality, but there are some things to be aware of; the AWD models have a PTU (power transfer unit) which sends power to the rear wheels. It is positioned very close to the exhaust, and the heat generated by the turbochargers literally cooks the gear oil in the PTU, causing it to fail. The unit only holds about a quart of oil, and is NOT serviced or checked, even when you have the vehicle serviced at the dealer. We had trouble with the front camera, and the recirculation actuator on the climate control. If you are considering a used Explorer, I highly recommend buying the best warranty you can! The only complaint I have is the road noise. On new pavement, it's quiet, but on all other roads it's VERY loud inside!

Love this car overall but I have only one complaint. I was putting some boxes in the rear of the car and one of the boxes must have touched the the rear seat folding mechanism as all of a sudden it tried to unfold the seats. If my grandchildren had been sitting there strapped in I hate to think what may have happened!! Wish you had coverage over the mechanism so this wouldn’t happen.

I recently applied for a car from thrifty auto Sales In Westfield, Massachusetts, I received a call back from Mike. He wasn't a pushy salesman. He just actually was. I still interested in a vehicle which I was I've held off for six months without a car. I took a chance and I AM totally satisfied with the service Mike kept Istrate open and honest and I walked out with a 2021 Toyota Camry. I am very pleased with them. I would recommend them to anyone. I have troubled credit but they still worked with me. Thank you, Mike.

Shane's Lakeside Auto has Excellent Communication, Is Friendly, Helpful, Informative, Knowledgeable, Personable, Highly Recommended, Would Definitely Buy Here Again and Again

The vehicle meets al my family needs. The vehicle was within my budget. The vehicle was well maintained. The interior was we’ll kept. Love it !

Great car buying experience. Alll of the personnel who worked with me were friendly and professional. There was a wide selection of vehicles to choose from.

I highly recommend this dealership, ask for TAMMY TEAL, she helped us and there was zero pressure, and she really seemed to care and want to help us!

This is the first explorer that I have owned in nearly 30 years. I am coming from a ram 1500. I am surprised how comfortable this explorer is I’m really enjoying the gas mileage between 21 to 23 in town. I have not taken a trip on the highway yet.

Good dealership to work with . I had a positive experience purchasing my vehicle from Bates Ford. I would recommend Bates Ford to friends and family looking for a new or used car.

Great prices, and even better people! Ask for Mikey, PJ, or Rich. They will help!

This is the best place for low prices and a great environment! Ask for Rich!

I am happy with everything about my explorer. Get good gas mileage and is very comfortable ride. Traded my 2020 for this 2022. Love the color and have gotten lots of compliments.

We first went to another Carmax, told salesman what we wanted and he Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.

The car meets all my family needs. We were looking for something bigger and reliable to take on trips. We are happy we our purchase. We our enjoying our new vehicle.