Courtney Miller is the greatest, very easy to communicate with, one of the most courteous, knowledgeable salespeople I have ever had the pleasure of working with she goes above and beyond to see that you are completely satisfied with your vehicle purchase experience.
I can be a difficult buyer, I know what I want and what I’m willing to pay. Kyle Gomer was a great and dedicated salesman, he went out of his way and actually drove over 130 miles to bring me the truck and paperwork when me and my wife couldn’t get to the dealership. He was always professional and willing to work to help us with our purchase. When it comes time to buy another we will definitely see him again.
Wonderful people, great cars, great deals, SHOP HERE!
by Casey Bennett from DealerRater.com
November 30, 2018
So this review is about 9 months late but hey, better late than never. I bought my 2014 Ram 2500 here in April of 2017. Brad, Tony and Adam are superstars. They are honest, they aren't pushy and the finance team is awesome. I got an incredible deal on a truck that is literally in showroom new condition. The entire process was fast and painless. These guys are GREAT. If you're looking for a great used car, there's just no other place to go. They've earned my business, my loyalty, my respect and my gratitude. Music City Autoplex is the standard by which all others should be judged.
It will take a week to get your car looked at because they are so busy, but they fixed my truck quickly and properly with daily updates. Great service. And I highly recommend buying the 2-3 year warrenty. I'm very very thankful I did.
Saw the car, wanted the car and we got the car! We called and inquired about about the vehicle and we were met with professionalism, honesty and integrity. With (3) children and (1) more on the way we needed to have a reliable vehicle in GREAT condition. Grant and the team @ Perkins did it all, made the process easy and I couldn't be happier. We will recommend to friends and family to purchase at Perkins!
I really praise God for this car lot. The place was clean and welcoming. I really love the efforts they have made to ensure their guest are comfortable and fed. It was a nice touch to see that there were snacks at each desk also the salesmen seemed relaxed. I must say Joe Fike jr. Is very young but he was a great listener and the car he showed me was the exactcarI had test driven but the other atlotwould. It work with me. But the Finance department manager was Awsome as well he also made feel like family and not just another number in line for a purchase. Thank you MUSIC CITY AUTOPLEX
Top notch. Selection is great. From Sales to Service unbeatable. When you leave a dealership knowing all your checklist items have been met, that says a lot. I purchased my previous vehicle from Guy and he has consistently delivered a quality vehicle and stands behind the sale.
The friendliest group of people I have encountered while trying to purchase a vehicle. No hassling, haggling, or pushy attitude came from anyone. It was no time at all from test driving to owning the car. Thank you!
This was without a doubt the most hassle-free buying experience I've ever had with any "major" purchase. I didn't arrive bearing the easiest buying scenario ever but Shawn and Carlye didn't stop until they found a way for me that was not only fair but comfortable. My wife is next up to bat after the holiday and we won't go anywhere else now. Just when I thought customer service was dead and buried these guys and gals came along. Cheers!
My sister was in Miracle Ford and was trading in a car for a new Escape. The New car sales manager, Joe Bateman was so friendly and helpful and me and my husband were in there with her and he wanted to look for a used car so Joe talked to the used car manager Chris Clouse and we found him really honest and helpful also he was so friendly and he put no pressure on us. We came away with a used Ford Escape and we just love it. We will be sure to suggest Miracle Ford to anyone we find that is thinking of buying a new or used car. Thanks again, Trudy and Jack Gains
Excellent experience and great customer service. Chris Fitts did an excellent job following up and finding exactly what we were looking for. As a customer we would always like a lower price but we were treated fairly in a no pressure environment. We bought a car and weren't "sold" a car.
We first went to another Carmax, told salesman what we wanted and he
Then tried to sale us something else. We then came to Rivergate Carmax told them what we were looking for and the ynpointed to a part of the lot and said salesman will be the shortly. No pressure in and out within 90 minutes with new van. No money down. Will definitely come back when get ready to buy again.
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