Used Ford Explorer SUVs for sale near Lansing, MI

I left a review on January 31st,"Scammed1" ,about my situation at that time with purchasing a car from Motorcars of Lansing. It wasn't a great review at all. However Semoine, Orlando , Brandon, Tina and Jack sat down with me and they helped me get this situation resolved. It took some time but they fixed my car and I totally appreciate the follow through to get this done. Thank you Motorcars.

I worked with a young lady by the name Lexi on a Mustang MachE GT. I was very impressed with her attention to detail when it came to features that were important to me and my family. She went in great detail about the current dealer incentives as well as the really cool powertrain warranty Morries offers. She walked me through the options she had available and showed me what other morries locations have, I really felt like I wasn't pressured at all, and she wanted me to drive off in the right vehicle. I will be recommending all my friends in the market for a ford, to speak directly with Lexi.

As usual, Ron Clark and his service crew provide the BEST service. It's always a pleasure to catch up with Ron who is always like talking to a good friend. The service performed is always spot on and done in a timely manner.

I highly recommend. I am not someone who appreciates "pushy" sales reps. I worked with Bill Kiesgen and he was very helpful and proactive. I had spoke with him over the phone regarding the vehicle I was interested in and he had it ready to test drive when I got there. Afterwards we met up to discuss the vehicle and he answered all my questions and was very understanding. My visit quick and to the point. I was able to sleep on my decision and the following day we had everything ready to go. Now I am a proud owner of a new vehicle. Thank you for your efficient service!

Although it was a long process, it was worth it and I am pleased with my 2023 Seltos. Neil Miller is the epitome of a great sales person. No pressure and he cares. He takes the time to ask questions and does his best to ensure that you get what you want at the price you want. He was just as patient with me and the back forth as I was waiting for the vehicle to arrive. He is my go to person!!! Thank you Neil!

From sales to service this is the dealership that really cares. They ran a clean, efficient shop that met my needs. The courtesy was remarkable. I recommend their service as they give time deadlines for customers.

What a super duper experience! Go see Evan Eddy & Elton Ables! They’re the Best

Friendly, organized and punctual. Holden even had my car washed and gave me a water to go!!

Nice dealership, nice people and most of all a very friendly and accommodating place to get your car serviced, I really enjoyed the special help given in keeping me up to date with all of my warranty?s and service needs.

Took my car into the auto body shop for a car/deer accident the car was in the shop for almost 4 weeks I thought this was to long when the insurance said 12 days. We were not happy with the customer service until we had to call and get the service manager involved. The car was returned to me and the final detailing was immaculate. I would highly recommend this dealership for sales and service but not the body shop (sorry)

I was in the market to buy a used car after I had been in an accident and totalled mine. I found a great deal on a black Ford Escape. The people at ok made sure that I was getting what I wanted. When it took over a week to close on the loan they continued to keep me updated on my vehicle of interest. I drove away with exactly what I wanted.

Esp. the salesman has been helpful, even later. He helped me with the Ford Pass. He had a smile but wasn't push so I will consider this store again.

very honest and transparent . we had a vehicle pre-purchase inspection. the car checked out great except two tires were pretty choppy. Lucas quickly got approval from manager to replace the front brakes and rotors as part of the purchase agreement. great car deal and experience all around.

They reached out very quickly and I can tell they have a passion for customer service! They were able to confirm the vehicle was available. Going to stop in and check it out.

By far the best car buying experience I have ever had! They have great inventory and their commitment to customer satisfaction is beyond top notch. I highly recommend this dealership and I would recommend them again and again. I had a long drive to get there but I'm so glad I did it. This was the best car buying experience I've ever had.

Jim Yanna is a class act. Easy to work with, and goes the extra mile.

Best dealership experience I've ever had. Quick and easy. I found a great vehicle, test drove it and bought it. Didn't spend hours going back and forth. Respectful and straight forward.

Allie is a phenomenal honest sales person! She has helped my family and worked very hard to get us exactly what we need.

Thanks so much Michael get this transaction run smoothly as possible, delivered my 300k car to California in 3 days. Definitely will buy from this dealer again! Great price great service!